Excellent....no complaints whatsoever. Customer service was prompt and helpful

How easy it is to use. I logged in and setup a campaign with a subscription form on the landing page I had built in less than 10 minutes. Was able to verify my sending email domain quickly, and test everything with no deliverability options. None of the emails wen to spam, like other platforms I've tested, from my same domain I was using, emails went to spam, or took ages to arrive in the inbox in my test runds.

No library of images, for example other platforms are connected to pixabay or unsplash, but this is a small price to pay, as their basic pro plan starts at a low fee of $10 per month (or $84 per year) - for 5 landing pages and one website, THIS IS AN INCREDIBLE price.

Simple, easy, with fantastic technical support. Very positive experience.

It's super intuitive, perfect for anyone starting a business. It allows you to enjoy several features even in its free version.

The reports could be more complete, especially for subscriber management. And automation, in advanced plans, should be more complex, allowing for more flows.

I like MailerLite for the how polished it looks. But it's not the first choice I suggest to my clients and it has a learning curve. I use it for my automated campaign and I think it can be a great option for someone who puts in the effort to learn it. But if you want the quickest option I'd suggest looking elsewhere.

MailerLite has beautiful looking emails, the design options make the emails look really nice, like they come from a program that must cost money, but the great thing is they have a robust free program.

It can be difficult to figure out how to set up the campaigns. And there are less people who put out tutorials, so it can take some digging to find a YouTube video that explains the exact thing you are trying to accomplish.

I manage a lot of client accounts over a variety of email marketing providers, and MailerLite is by far my favorite. It has the features I need at a reasonable price. Whenever I have issues or need help, customer service is only a few minutes away via live chat.

It's loaded with features, but it's easy to use. Other providers may be jam packed with similar features but the user interface is not intuitive.

I have two-factor authentication on my account, but a good amount of time the code I receive in the email doesn't work and I have to resend a second code before I can log in.

Just going from the old interface to the new was a little tricky, for me at least because I was so used to things the way they were. The folks at MailerLite actually surprised me at how helpful they were in both the speed of their responses and the content of them too... like someone actually read my questions and actually answered them... not just sending me a link to their FAQ page, we've all had that kind of "no-help" help, and it can be maddening. MailerLite has been absolutely terrific, can't say enough good about them.

Once you get in a groove on the interface, emails are remarkably fast to create and send. Just about as fast as a Facebook post but obviously with a lot more direct reach.

Not a whole lot. The one suggestion I might have would be the ability to incorporate something like TINYPNG directly in to the interface. Lots of times I'll use the same graphics for a website and just upload them to MailerLite for the email. Saves me time when I'm doing work at 3am. Be nice to have a 1100px wide graphic at 150k knocked down in size, both mechanical and file size, automatically. It'd make for smaller email overall size.

An easy to use platform for my business emailing needs. I love the automations I can set up that link with my lead magnets, as well as the landing pages and seamless integrations with my website and course platform.

I love using Mailerlite for my email campaigns. The drag and drop, and copy email campaign functions make creating each email so quick and easy. The support is excellent. Always courteous, kind and knowledgeable.

I find it hard to learn new tech platforms so never ienjoy the start up. But the tech support has been great!

Overall it brings value to our business and family life. Thank you.

They offer inclusive free plans, which have tons of options, and mailer lite is HELPING US GROW! As a busy family the option to complete my campaigns and send them at a later time allows me to conveniently work on growing our business without compromising time away from my little ones. Plus, they have kind customer service. Thank you MailerLite for giving small businesses like us a chance!

I would like more features, but that will come as we grow and can pay for a paid plan.

I am slowly "coming up to speed" and hope that I will be less frustrated as I continue to learn and incorporate all of its features.

Good deliverability. Wonderful chat support - great support team!

Not as user friendly as I would like. I'm having to go to chat support and this is after watching tutorials. I admit, I am not a "tech" yet hoped it would be easier to use.

I love how simple is to use MailerLite features. Emails come out beautiful and the whole process of setting landing pages / campaigns / automations... is effortless, yet effective.

So far, I really like everything about MailerLite!

The cost is lower than many other services.

My opening rate went down so I had to switch back to another service.

MailerLite is easy to use and their team has been very responsive. For example. when we had to upgrade our license as we had hit our subscriber count, last minute, on a Friday, I was stressing! They got our license updated quickly so I could get my time sensitive email out on time.

This software was easy to implement and use! We have a period of high traffic where we have to reach out to multiple segments with customized information. MailerLite takes the stress out of it. It is easy to manage our subscriber list and I appreciate the intuitive advanced recipient settings that allow me to build in logic based on subscriber segments for sending email campaigns. The simple and easy to use stats let me see what is working. We compare this to a response/action in another system, as our emails are targeting groups with a call to action. I also like how easy it is to copy existing campaigns and easily modify them for different segments. I can build up all my campaigns and have them scheduled to help manage our 'traffic' in our office and systems. I also found that we can set up templates once we have customized the content to help maintain brand consistency, which saves us time and ensures the necessary details are included. I like that I can easily preview and test campaigns - mostly that I can view the desktop and mobile in the browser.

I've used other software that let us to custom html email design. The built in content builder can be a bit challenging if you really want to customize for a specific look. That being said, the content builder is made to let anyone easily and quickly create emails.

The insights we gained about our email marketing, just by looking at the statistics and analytics of our campaigns, are stunningly beneficial! MailerLite helped us increase our revenue by more than 100%, just by testing and improving our email content.

The drag-and-drop template builder is very easy to use and the created templates show in every email client I can think of. So far, nobody had to open our email in their browser because of displaying issues.

Unfortunately there are no integrations available for our webshop platform called OpenCart.

Overall MailerLite is my favourite email marketing software. It's easy to use, has many functions and is intuitive to use so you don't have to fumble around trying to find out to do things! Knowledge base is good and if you need help tech support is there. The Free version has everything you need if you're just starting out and all our accounts started on the free version for a few weeks until we reached the maximum number of contacts.

The drag and drop interface is easy to use and there's also an HTML option if you want to get really specific with your layout. Automation is so simple compared to other mailing platforms I've used. This is key to our marketing strategy and makes life a lot easier than before! The price is good too. If you have more than one account ( we have 6 ) it's easy to switch between them without having to logout and log back in.

A minor point but when you set up a campaign and use a template you can't go back and change the template. If the template isn't exactly how you want it you have to start the campaign from scratch. Occasionally it's slow to load, especially the drag and drop interface. But these are both minor points.

I've been using MailerLite for my business for years. It has served all of my email marketing needs and lead generation leads. I've seen other platforms, however I have chosen to stick with MailerLite because it is easy to use and the support is great, and the platform has stayed consistent and serves me well in my business. The free version offers so much for new business owners to get started. MailerLite is a fully comprehensive email marketing platform.

Ever since I started my first business, I've been using MailerLite. I did research other competitors, however their platforms were not as easy to use as MailerLite. I love that as a new business owner, I was able to get on a free plan to get started and be able to send out emails and do automations. The platform is easy to use and understand. I love how I can integrate forms into my website for lead generation and for capturing contact information. I use this platform for email automations when people subscribe to my freebie. I also use it for sending beautifully designed emails - there are many customization options. I like using the landing page feature for my freebie offer as well. On my contact page, I've embedded a MailerLite form to capture contact information for my leads. MailerLite makes it easy for me to gather email addresses, send out campaigns, and monitor engagement.

I would like more options to customize the embedded forms so that it blends seamlessly into my custom website design.

Amazing! Not only is it a reliable service overall, but it integrates with most popular platforms, and works very well. To make the experience even better, there is a friendly and knowledgeable support team to assist you quickly and conveniently should you need any questions answered.

It is easy to work with, and integrates well with most popular platforms.

The fact that there exist some bugs in the back end. Also the fact that due to this being a transitional period, there exist both an old and a new Mailerlite versions, which might create some confusion for daily users, both in terms of UI, and UX.

Overall, I am highly satisfied with the product and will continue recommending it.

MailerLite makes it so easy to get started with email marketing. They do make you jump through a few hoops to verify your account if you don't have a website, but that contributes to their high deliverability rate.Once your account is approved, you can import your subscribers and send a campaign in less than an hour. And their customer service is top-notch!

There are a few advanced features that MailerLite is missing, so if you will be relying heavily on evergreen funnels to fuel your business, I would not recommend MailerLite.

I enjoyed Mailerlite, but as the number of subscribers I had grew, I decided to look for a mailing service that was more cost-effective.

Mailerlite seems like a great, starting tool for those on the smaller scale who are looking to send mass emails for marketing/business. I like that they have easy-to-use tools and features to get started without needing much instruction or tutorial.

The website was occasionally laggy for me and a lot of functions could possibly be condensed into fewer clicks.

I first started using Mailerlite for my author business and found it very useful. Then we started using it for our digital media company because the ease of use is wonderful for my whole team.

They keep improving their product and making it better and better for my company.

In the past, I wanted the automations to be stronger and more skilled with triggers. This has definitely improved over the years.

So far (for the past six months) I've been working on a free plan, and haven't even begun to dig into what MailerLite can REALLY do for power users, but I've been extremely happy with what I've been able to accomplish with them so far. Remain very impressed with the number/quality of features. As an aside, they send a newsletter that is among the most helpful I've received.

Having tried other competitors, I've found MailerLite to be among the most intuitive, and DEFINITELY offers the most bang for the buck. So far, I haven't encountered any major issues. The process of uploading and cleaning subscriber lists, configuring lists & groups, managing signup forms, and setting up/sending campaigns + automated series' has been painless compared to the other email marketing solutions I've tried. Everything works as expected, and it doesn't take a long time to accomplish the small weekly email tasks I need to do. They have a number of good integrations and I particularly appreciate how they can work with Woocommerce. It's also been nice to be able to add users with different roles.

So far my one real complaint is that working in the backend can feel a bit slow at times. It's also a small gripe, but editing forms takes a bit longer than it should, as you have to click through a few screens to finally save your updated form.

MailerLite is one of the most affordable email marketing platforms right now with all of the features most people need like automations, a drag and drop builder and embedded signup forms. Their most useful feature is automations, which lets you send a sequence of emails to subscribers if they join a list, if one of their contact fields gets updated (example: if they go from being a free to a paid member), if they click on a link, etc. You can also create yes/no branches at different points in the automation to send different emails to subscribers after they meet or don't meet a certain criteria. They also have a decent free plan for those who are starting out or looking to test the platform. The free plan includes automations and most of their key features. I also use personally use their APIs to automatically add new members to specific automations - they are well documented and easy to follow.

1. Right now, you can only create yes or no branches in automations. So for example, let's say that you want subscribers who already downloaded a lead gen to not receive an email in the automation about it. The only way to do this right now is to create a yes/no branch. If yes, they'll receive the rest of the sequence in the yes branch *without* the specific email. If no, they'll receive the rest of the sequence in the no branch *with* specific email. But if you want subscribers in both branches to receive the rest of the other emails, you'd have to have duplicate emails in the yes and no branch. It gets time-consuming if you want to add more emails to the automation (you'd have to add them both to the yes and no branch) or if you need to update any of the existing emails (you'd have to update both in the yes and no branch). It would be easier if you can simply add specific criteria to each email in the automation. So for example, if the subscriber meets the criteria, they'll receive this email in the automation. If not, they skip that email but still receive the next ones (if they match the criteria). 2. They had deliverability issues in the past which they did work really hard to fix. However, based on my experiences and that of what others have reported, overall open rates (with an authenticated domain) tend to be somewhat lower than a few other top platforms.

MailerLite makes it easy to send professional emails my customers enjoy opening. Emails look better and it saves me time.

For me, the thing that separates MailerLite from other email services is its RSS feature. We post blogs almost daily. Then, once a week, we send a summary of our posts to our email list. When we were using Constant Contact, I had to make that summary email manually. With MailerLite, I hook up the RSS feed, and they automatically create the summary email and send it out for me. MailChimp has an RSS feature, but the formatting is a bland list. MailerLite wins here because I can edit how the RSS feed looks (e.g., use featured images, automated columns).

My biggest gripe is when you preview pending RSS emails in the queue. The test email shows older blog posts. However, when the queued email does officially send, it's the correct blog post.

ML makes it easy for me to shoot out emails to our customers to announce new products, sales, and events. We used them for over a year originally, then decided to give Shopify's new built-in email program a try. It was painful to use, extremely limited, and there was not one feature that was as good as MailerLite. We stuck with Shopify Email for almost a year, amid promises it would get better, but finally went back to MailerLite, and immediately remembered how painless - dare I say, even fun - it could be to send out emails.

The program has the most flexibility in design and automation that we've seen, with the best pricing for these features of any program for a small business. Automatically pull in products from your website with pricing, description and image all set - That saves a lot of time when you want to feature an item, and directs people right to its page to purchase it. Include images, videos, blog posts and tons of other items in your email anytime. So, features are great, but at some point, you're going to run into something you don't know how to do. That's where it's important to have a great support team backing up a product, and MailerLite's is SUPERB! They usually get back to my email within a very short time, and they almost always can point me to a tutorial video for just the thing I'm trying to do, as well as giving me an answer within the email and an invitation to write with further questions. Their tutorials are professional, well-planned, and easy to follow. Everyone I've spoken with through the years has been friendly and happy to help.

My biggest challenges have been little things, like not being able to automatically segment customers by the US state they're from. (We'd like to be able to send out some emails just to people within driving distance.) However, I haven't been able to find that on any other program, either, yet. If they could add it, though, it would put them even further above others!

If you haven't figured out that Mailerlite is one of those hills I die on in loving the app, then you didn't read my review thoroughly

I work primarily with authors. As a general rule, authors are control freaks (I know, I'm one myself.) Whenever I hear complaints about Mailerlite open rates, click throughs, management etc. as a loyal customer, I counter with my extended use of the app, how long it takes to build an audience, stop expecting immediate magical results that NO mailing list vendor can give you. The app is the tool, the user needs to know how to manipulate it to their advantage by know how to entertain, hone their lists, and maximize their mailings. MOST OF ALL EMAIL REPUTATION is crucial. Few users get that. A smaller tighter list of 5k subscribers is worth more than a list of 15k because most of that 15k sign up then never read or click through. Wastes money, time, and message focusing. I have NEVER had any of the problems I see others complain about. No one can be an expert in everything, and while newsletters are crucial to an author, few of them get that it take a strong understanding of mailing list marketing, and creative thinking to use Mailerlite to it's fullest potential. IMHO Mailerlite can't be beat with their innovative offerings for the budget-mined businesses. BUT you need to know how to use it. Most complainers have unrealistic expectations. They're not looking at the overall picture. The only other vendor I would choose over Mailerlite is AC, but I can manage w/o extra bells and whistles because my expertise is in marketing and the app's abilities to build strong lists.

The only thing I wish Mailerlite had is some of the detailed tracking that Active Campaign offers, but that requires a lot of programming, and would cost more. I also wish they could transfer over the ability for more custom design that can be applied to everything I create template or email wise. When I have to recreate things, it takes time, and that costs my clients money. Also, lately there seems to be some server delays as certain times of the day the app churns while trying to get from one place to another. But AC has similar problems. I don't know if that's completely their fault though with more and more people working from home, it's bound to impact local traffic on the user's end. However, I'm on 5G and I still have issues with load times . So it's something they need to be aware.

This is a great tool to sell digital products, integrate your Shopify store, offer paid newsletter subscriptions, create blogs, and automate targeted emails!

You can use this software for free for up to 1000 subscribers, how amazing! It features a drag-and-drop editor, 10 different landing page options, and different options for signup forms and pop-ups.

I use the free service so I can not complain! Everything works perfectly, the analytics could be improved, but again I am on the free version.