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MailerLite vs SendPulse

MailerLite vs SendPulse

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Overall Rating
4.7 (2079)
4.6 (693)
Ease-of-Use
4.6 / 5
4.5 / 5
Value for Money
4.7 / 5
4.5 / 5
Customer Support
4.8 / 5
4.4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 25, 2024
October 12, 2024
Pros/Cons
  • Pros

  • Pricing is fair and reasonable and customer service is great. Online editor, one of the most advanced that I've stumbled upon - real pleasure to work with.
  • The preset newsletter templates are visually appealing and easy to use. And whenever a question arises, as always happens when religiously using any product, the customer service is outstanding.
  • The help library is rich in short but thorough instructions, not only for the functions but even more important - with the best practices for achieving the goals.
  • Cons

  • There was a recent crash of the entire site which was very frustrating because there was no way to access my account.
  • My experience with their lack of support has left a bad taste in my mouth, however.
  • The open rate on the newsletter is lower than it should be, a problem due to Mailerlite's servers getting blacklisted from time to time. It's rather frustrating when that happens.
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  • Pros

  • It would pop up on the dashboard with quirky messages like "Let's create magic together!" and "Time to sparkle your marketing. It added a fun and whimsical touch to the whole marketing experience.
  • The most helpful and organized website and thanks for the customer service they are really very helpful and clear.
  • What I loved about SendPulse in email marketing is that it has a free tier for up to 2500 subscribers, so you get to try it for free. The other main advantage is the automation features.
  • Cons

  • I had at the beginning an issue with the email that I was ending - the SendPuls refused to send it considering that it violates its rules.
  • Probably, I will have to abandon this software and look for a more functional alternative.
  • Content publishing has to be manually confirmed. It turns out that there is no automation with this social network.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos