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> Reviews of Mailtrap. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mailtrap is a good fit for you!

Source: https://www.softwareadvice.com/marketing/mailtrap-profile/reviews

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Mailtrap Reviews

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[Overview](https://www.softwareadvice.com/marketing/mailtrap-profile/)

Reviews

# Mailtrap Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(31)

4

(3)

3

(0)

2

(0)

1

(1)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.9

Value for money

4.7

Functionality

4.6

* * *

### Pros

"The analytics feature is spot-on - it has user-friendly dashboards that makes it easy for us to track the performance of our emails."

"Its user-friendly interface, combined with detailed feedback, helps us refine the approach and ensure that we send out the best emails possible."

"From my experience, the setup process is streamlined, requiring only basic user information and already incorporating security measures."

### Cons

"Extremely bad customer service or I should say NO customer service and there stats were all wrong"

"When we first found Mailtrap, we thought the integration would be a hassle and require a lot of dev resources."

"A slight disappointment was that higher-tier plans, including the business plan, did not offera free trial period."

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Mailtrap Reviews, Pros and Cons - 2026 Software Advice