All Marketing 360 Reviews
1-25 of 1,029 Reviews
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Emre
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Improves your marketing and sales rates.
I was introduced to Marketing 360 by a friend who had used their services prior to me. I was intrigued by the concept of their marketing services and was excited to have them work with me. At first, I was skeptical about the services they provided, as I had never heard of their company. After using their services, I was pleasantly surprised to learn that their services are actually very affordable, especially in comparison to other marketing companies. Their services are very affordable and effective.
PROSI've done a lot of online marketing for the past 6 years but I've only recently discovered marketing360.com. I'm amazed at how much I've been missing out on, especially when it comes to email marketing. I'm new to marketing and this has been a wonderful resource. Through the email marketing program, I have built a mailing list of hundreds of contacts that are all interested in my products.
CONSI have tried dozens, if not hundreds, of email marketing services over the years and have yet to find one that is more successful than Marketing 360. It has an easy-to-use interface, I really liked it in general and I didn't have any problems.
Randy
Entertainment, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great Results from an Incredible Team
Marketing 360 has been great. I was fortunate to be partnered up with [SENSITIVE CONTENT] and his team. We have been able to achieve more in the few months I've worked with him than I was able to on my own over the past several years. He is responsive, awesome to work with, takes my suggestions and ideas, and is able to stay with me and the goals I have.
PROSThe software is fairly simple to use. I have used different CRMs, payment processors, and website tools in the past. This software is right on par (if not more advanced) than the others. It is incredibly easy to use! The built-in automation, payment processor, and nurture tools are incredible.
CONSThe only part of the software that I think could be improved upon would be the social media tools. This could be (mostly) because I haven't used them a whole lot. I find it is almost easier to jump in and post on the different social media accounts myself.
Reason for choosing Marketing 360
The customer service. After the initial meeting, I was a little worried about getting the biggest bang for my buck. I did my research and thought that I would give it a go. I trusted my gut and put some faith into [SENSITIVE CONTENT]., his team, and Marketing 360. So far...I feel that I made the right decision.
Reasons for switching to Marketing 360
An all-In-One platform that also had amazing customer service behind it.
Tyler
Medical Practice, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
FUNCTIONALITY
1
Reviewed July 2018
Don't Trust Them
Overall do not trust this company. You can say they don't know what they are doing when it comes to ads. They screwed me over on their sales pitch and nothing they said they would do to my website was carried over into their work. Plugins were deactivated and deleted from my website when we were done.
PROSPrior to signing up with this company their sales team was contacting me almost everyday with their pressure sales tactics. "What's taking you so long to finish what you're doing with your website". So many statements like that which then lead them to say they could do what was needed. Which they didn't. There wasn't one good thing about this company. Ads were late, not promoted, graphic design was poor quality and no imagination.
CONSWe planned on launching the first ads campaign on Black Friday and they missed the launch. Their excuse was they were snowboarding. They didn't think it was a big deal and brushed it off. I signed up with them because their sales department said they could help me with my website. I needed video integration, stats and a email pop up. They were confident prior to signing their contract that they could do it until after I paid them. Prior to signing their contract I ran my own ads for 3 weeks on Google and I brought 30,000 visitors to my website with a average stay of 5 minutes. In their 4.5 months of ads they brought a total of 3,500 visitors with a average stay of .5 seconds. Nothing they said in the beginning was carried over into their advertising strategies. Zero remarketing was done the majority of the money spent was on Facebook. When you sign up with them you basically pay for someone to take a image off Google and add caption to it. That is all they did. When I was done with their advertising I had a lot of plugins (wordpess) deactivated prior to them leaving my website. They were also following random people on Instagram.
Vendor Response
Hi Tyler, Thank you for providing your feedback. It disappoints us you feel this way and would like to address your concerns. We developed a marketing game plan for one of your two businesses, and we trusted the information you gave us was up-front and correct. Just before signing on, you made the decision to change which business you would be bringing on board with us but chose to utilize a marketing strategy developed for your other business. The planned Black Friday campaign was, in fact, ready to launch, pending your final approval. We made multiple attempts to reach you for final approval well in advance of Black Friday. However, you weren't able to respond to us until the Monday following Black Friday. It also seems that either your analytics are off, or you misrepresented your previous marketing strategy to our team. 30,000 visitors in three weeks via Google ads would indicate you spent more on ads in two days, before hiring us, than what you invested into your ads over the course of our four month (not 2+years) relationship. We agree that trust is important in a partnership, and we'd likely agree it must go both ways. We work hard for our clients. We're sure you do as well. We wish you the best moving forward.
Replied September 2018
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
A Comprehensive Review of Marketing 360"
What business problems are you solving with Marketing 360?Marketing 360 has helped me solve several business problems, including managing multiple marketing channels, automating tasks, and tracking the effectiveness of marketing campaigns.What benefits have you realized?I have realized several benefits from using Marketing 360, including saving time by automating tasks and streamlining my marketing efforts, gaining insight into my audience with detailed analytics and reporting, and increasing the effectiveness of my marketing campaigns. Additionally, the ability to manage all aspects of my marketing in one platform has helped me stay organized and make more informed decisions.
PROSWhat features are most impactful ?As a user of Marketing 360, I have found several features to be particularly impactful in my marketing efforts. The post scheduling feature has been very useful in helping me plan and execute my social media campaigns. Additionally, the automated publishing feature has saved me a lot of time and made it easier to consistently publish content across multiple channels. Is the product easy to use?Overall, I found Marketing 360 to be a very user-friendly product. The interface is intuitive and easy to navigate, and the platform offers a range of helpful support resources, including video tutorials and a knowledge base. The customer support team is also very responsive and helpful in addressing any questions or issues that arise. Was integration with your existing business processes easy?Integrating Marketing 360 with my existing business processes was a smooth process. The platform offers integrations with a range of popular business tools, including CRMs and ecommerce platforms, which made it easy to connect Marketing 360 to my existing tech stack. Additionally, the platform offers robust automation features, which have helped streamline my marketing workflows and reduce manual input.
CONSAre there features you feel are missing or could be improved?In my experience with Marketing 360, I have not come across any significant missing features. However, some features could be improved, such as the user interface design for some sections of the platform.Are there aspects of the product that are difficult to use?Overall, I found Marketing 360 to be relatively easy to use. However, some aspects of the platform, such as setting up certain types of campaigns, can be a bit challenging for new users.Was integration with your existing business processes difficult?Integrating Marketing 360 with our existing business processes was relatively straightforward. The platform offers integrations with several popular tools, and the customer support team was available to help with any issues we encountered.
Coach KENYA
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING ....
I enjoy my team [SENSITIVE CONTENT]. The entire experience from start until now has been professional. I like having the support. Speaking weekly is invaluable.
PROSThe CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING and actually taking the time to learn and push buttons. It's kind of like having a new cell phone. You learn new features along the way. I liked that everything is at your finger tips
CONSMaybe it was me. Maybe it was system interface errors. Not often but sometimes languages simply were not communicating. That's when you walk away and go have Margaritas. This happens in every situation where Tech is involved. Nothing to be concerned about .
Reason for choosing Marketing 360
Truth is I am not much of a shopper. [SENSITIVE CONTENT] and I vibe, day one. Their products looked professional. The presentation to me was professional and easy to understand. And since commencement i think we've done good work. As we speak we are moving into the next phase and the fruits of out labor should start showing. I'll keep yo posted. #stayhealthymyfriends
Reasons for switching to Marketing 360
I wanted the support of a company. Truth is I had CC for over 5 years and never used it. 360 gives you homework so it's a two way street
Vendor Response
Hi, Coach Kenya. So glad to hear you've enjoyed working with our team. Please let us know if there's ever anything specific in the platform that is giving you errors or putting you into a margarita-induced state. Our tech team definitely wants to know about that stuff so we can address them. We're looking forward to working with you for years to come!
Replied September 2021
Rosemary
Verified reviewer
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Marketing 360 is the ultimate marketing tool to turbocharge your marketing experience
I have had a very worthwhile experience with Marketing 360. It provides me and my fellow marketing team a very robust and productive platform for spearheading our marketing activities using the modern digital marketing strategies so as to be guaranteed of better results and better performance of our marketing.
PROSI like the pricing plan of Marketing 360. It offers a flexible and cost effective purchase plans where you can choose the one which works best for your needs. Also, it brings to your disposal very dedicated marketing success manager who helps you leverage the modern digital marketing strategies so as to help you achieve better results from your marketing. With features like Return On Investment (ROI), it makes it possible for you to make very informed decisions on where to put more emphasis on during marketing. It allows you to take your marketing activities to social media platforms which are commonly used meaning better chances of meeting potential leads and customers.
CONSAbsolutely nothing. All its features are very useful and reliable.
Géovanny
Verified reviewer
Graphic Design, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
The complete solution for your digital marketing
As a user of Marketing 360, I was impressed with the ease of use of the software. The interface is easy to navigate and the features are well organized. Website creation is especially easy with the customizable templates and drag and drop functionality. Lead tracking is also very useful, as you can easily track prospects through the sales cycle.Marketing 360 also offers a full range of social media tools, including post management, paid advertising, and monitoring mentions of your business. SEO is also easy to manage with features like keyword optimization and rankings tracking.
CONSIt's important to note that Marketing 360's paid plans can be expensive, especially for small businesses with limited budgets. In addition, some advanced features may require the help of a marketing specialist to get the most out of them.Overall, I highly recommend Marketing 360 for businesses looking for a comprehensive solution for their online marketing. With comprehensive functionality and an easy-to-use interface, Marketing 360 is an excellent choice for growing your company's online presence.
Eric
Verified reviewer
Market Research, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
It is what professionals require for their projects
Functional to manage commercial campaigns and reach larger projects that increase internal operations in companies
PROSIt has what it takes to work on campaigns and evaluate them efficiently. I like this tool because it is one of the most accessible with constantly growing capacities, capable of evaluating clients and taking brands to high levels of efficiencies in marketing areas, in addition to the interfaces is quite fast so the adaptation is much faster
CONSThere are no bad functions, on the contrary, I consider that the tool is much more accessible, its functions are much easier to handle by novice professionals without ceasing to be efficient
moumini
Marketing and Advertising, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2023
Here's why you should use Marketing 360
User interface complexity: Some people may find the Marketing 360 user interface complex to use.Limitations of certain features: Some features of Marketing 360 may not be sufficiently developed to meet all the marketing needs of businesses.Need for training: Some people may find that Marketing 360 requires training to be used optimally
CONS.All-in-one solution: Marketing 360 is designed to be an all-in-one solution for businesses of all sizes, allowing them to manage all their marketing efforts in one place, saving time and resources.Improved profitability: Marketing 360 helps businesses better target their audience, which can improve their overall return on investment (ROI).Professional website design: The platform offers professional website design options to help businesses get known online and improve their brand image.Search engine optimization: Marketing 360 offers SEO features to improve the online visibility of businesses, making them appear at the top of search results.Online presence management: The platform offers social media management features to help businesses effectively and consistently manage their online presence.
Cédric
Banking, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Marketing 360
It is very easy to use and understand and offers several interesting features
CONSIt is necessary to think about improving the interface and functionalities
Yusuf
Verified reviewer
Consumer Electronics, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Marketing 360 review
Comprehensive reporting and analytics capabilities to monitor and measure campaign performance.Ability to integrate with existing systems and data sources.Affordable pricing options.
PROSComprehensive suite of marketing tools, including SEO, web design, email marketing, social media, and website analytics.Quality customer service and support available 24/7/365.Easy to use dashboard and intuitive user interface.
CONSLimited customization options.Can be difficult to understand for new users.Occasional system outages.
John
Investment Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Need Professional Help? You need Marketing 360
Nexgen Software Services http://nexgent3.com/ has been in business since 1997. We have always done VERY well with simple advertising up until about 2 or 3 years ago. Sales have slipped and we have had a hard time reaching our desired customers. I finally broke down and started looking for professional help. I spent a lot of time online searching through many different marketing firms. There are so many to choose from it really made it a difficult choice to finally pick one. The reason I picked Marketing 360 was simple. The videos and the mentality they promoted in their videos was the same as my company. I know we work hard if not harder than anyone for the success of our clients and I felt that Marketing 360 was going to give me that same attention to detail that we needed. The day trading / investment world is a very competitive marketing arena. Probably more difficult than Doctors , Lawyers or Plastic Surgeons. Bottom line, everyone as Marketing 360 have done everything possible to make our business grow. We have now been with them for over 6 months and the difference in our online marketing , SEO and online presence is night and day what it was before. If you need help, professional help, you must make the commitment and let Marketing 360 work to help you better your business. I would highly recommend them , I can't see myself or my business being without them. I hope you will take the time to really investigate and give them the opportunity. I have clients that are in the marketing business and I have had them personally audit everything that Marketing 360 has done so I could get an honest outside second opinion. The results didn't surprise me, my audit of M360 was a resounding 110% positive. Taking the leap of faith is the hard part. Loving what they do is the easy part. I appreciate and look forward to continuing some exponential growth with Marketing 360.
PROSEverything is very simple and easy to use.
CONSOnly thing I would like to see is live up to the minute stats which i think is coming on the next version.
Vendor Response
John, thank you so much for taking the time to give us your input! You've been a very loyal customer over the years and we have really enjoyed partnering with you. Ultimately, we exist to help small businesses grow; we're honored you chose us! It's not easy to trust others with the success of your business, and we take that responsibility seriously. Thanks again!
Replied August 2018
Steve
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2016
The fire breathing dragon
I own a successful home inspection company in the Kansas City area and struggled with my online presence using a jalopy of a website that got me by for about 8 years until I couldn't take it anymore. I mean, it looked like something a one handed 3rd grader built (no offense to one handed 3rd graders). But last year, I found Marketing 360 and with the help of Andy and the rest of the team they took my 80 pound weakling and turned it into a fire breathing dragon. Now this thing breathes clicks and spits out phone calls. It's a real thing of beauty. In fact, in the beginning I told Andy with a totally straight and serious face "I want to own the entire first page of Google." He chuckled, but he knew I was serious and took me seriously. Now we're well on our way. Another big thing? They're from the U.S.A. (again, no offense to the rest of the world), but if you've used freelance sites like I have in the past you're far too familiar with the time, quality, and money lost due to communication breakdowns and sneaky, second rate back-end practices. I can't tell you how many times I had a site built by one guy then took it to another for SEO work and he was like, "Who built this? This code is garbage. It needs to be re-built." Ugh! You just never know what you'll get and who will do the work. And while I was always willing to pay top dollar for top quality work, I was always disappointed. Always. Aside from that, they're only a phone call or email away and are super available. They answer their phones and respond to emails usually within minutes. And when I need changes made they're on top of it and I see the results within a day or two. And if I need to make a tweak they work with me until I'm happy. I appreciate all of this because time is my most valuable commodity. And the best thing? It's not a one-sided relationship where they totally steer the ship. It's a collaboration where they welcome my ideas and take them into direct consideration. This is really important to me because I know my industry and my business like the back of my hand. Anyway, use them if you want serious results. This is an investment that will pay for itself many times over. OK, I have to go now. Time to feed my dragon.
Vendor Response
Steve, thank you for your testimonial. You really identified a struggle that we see SMB's facing. There is a collection of different companies trying to tackle multiple problems for a company and none of them have a singular voice around optimization, design, and marketing. That is what truly makes our marketing software, Marketing 360® special. Everything is within one platform. There is no need to go anywhere else for anything else. You get a unified approach that saves you time and money and most importantly drives better ROI. Thank you for your partnership.
Replied March 2016
Peter
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2019
Unfortunately this turned out to be a scam
Very frustrating. We lost a lot of money... it's a tough pill to swallow but we got absolutely wrecked by these guys.
PROSThe CRM was decent. Not a bad CRM portal at all.
CONSUnbelievably expensive. We were aggressively and unrealistically upsold by this platform. M360 takes far too much money for anyone to be profitable in the DTC online retail industry. I would imagine that this company is much better for things like... a dentist office that needs more leads or a seamstress of something. If you are looking to spend $ on ads and grow your online presence, this is NOT the company. They keep 37.5% of your ad budget as a fee. Making it nearly impossible to recognize true profits off of the remaining ad budget (and we were spending upwards of $6k per month so that a fairly healthy budget in my opinion. All in all... I put myself in a very bad spot using these guys. I have two other friends that I referred that are very upset with their experiences and even cc'd me on their emails to their sales person and account manager to express their frustrations.
Reason for choosing Marketing 360
Got bamboozled.
Vendor Response
Peter, thank you for taking the time to provide feedback. Please give us a call on our main line and ask to speak with a member of our management team so we can better understand the details of your experience. We understand the importance of providing bottom-line results as quickly as possible, and don't ever want one of our customers to feel the way you do. Here's the number: 888-872-3734
Replied December 2019
D J
Furniture, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2017
Comprehensive Marketing Program In-A-Box
We just switched to the new version of the Marketing 360 platform and it is vastly improved, especially in terms of expanded reporting capability. This is great for me (as a data wonk) because typically I have been using GA for advanced filtering and segmentation tools to customize reports; however, the new reporting offers great new insights, filters, et al, at the touch of a button as well as the baseline KPI I need to help run my e-commerce business. We've also been using the CRM in dedicated fashion. We're enjoying using it because the average person can use it without a great deal of difficulty, and if offers unique features we can't get in similar products like tracking lead interactions that I choose to share with individual members of my sales team. The conversion inbox keeps me on top of everything. The advertising interface serves as a great resource for me to follow project status, track my budget and digitally interact with my marketing executive and project specialists. I still prefer to give those guys a regular phone call, but for those who prefer to work exclusively in the digital world, all the tools you need are there. A recent value add was the new outbound email platform. To me it most resembles MailChimp, with drag-and-drop composition tools, but there are also features that were paid add-ons with MC, like the "Design and Spam" test. All of this is part of the platform. I'd say if you are a small-to-medium size business that needs a low-maintenance, easy-to-use comprehensive web sales and marketing solution for not a lot of bucks, this is a great choice.
PROSFunctional scope, ease of use, reporting.
CONSWeb-only. Some users want to work offline.
PETRA
Alternative Medicine, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2020
Bad Business a SCAM
AWFUL
PROSThe software is not great! They are very disrespectful had problems in the past with communication too big of a company to handle your account they have too many on staff and stuff didn't get done. Your account is handed down to too many people and you have to talk to too many people to get it done. I thought I would give them another chance to see if they could do better but they again bad communication if one representive has a problem with you they don't give you a chance! The client is always right not the other way around?? Very disappointed in this business back then and even now. The software sounds so great but Yodle is better! I don't have problems with marketing companies just if they perform correctly this one is a SCAM and I feel for it once. I READ the bad reviews on this company before considering going back got nothing but phone calls told them I was looking at all my options and it just went from we want to work with you to WE ARE NOT THE RIGHT BUSINESS FOR YOU. WOW IN AMAZEMENT I WAS GOING TO SPEND 7,000-10,000 ON PPC ADS but not now. I guess they thought I was kidding I wasn't. I'll post this everywhere if you are a business owner don't fall for the high Pressure Sales Tactic I wanted to check what other business they have done guess they can't back up what they can actually do. DON'T GO HERE YODLE IS THE BEST BANG OR JUMPFLY!
CONSAWFUL YOU DONT KNOW IF ITS WORKING ! SCAM
Reasons for switching to Marketing 360
MAD 360 IS AWFUL
Vendor Response
Hi, Petra. Our software has changed and improved significantly since 2013 when we last worked together. We provide full transparency within the platform, so you can see the results you are getting from Google, Bing, etc. And we know we are not the best fit for every business. If we believe that our team or technology is not the best fit for your needs for wha