Marketing 360 vs ExpertVoice
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.4 / 5
4.3 / 5
Customer Support
4.6 / 5
4.7 / 5
Functionality
4.5 / 5
4.2 / 5
Last Review Written
September 19, 2024
January 25, 2024
Pros/Cons
Pros
- We have been thrilled with the service we have received this past year with this company. They respond quickly to our questions and have a very friendly staff.
- The staff at Marketing360 do an outstanding job, they are responsive and they have met all of my expectations. I highly recommend them.
- The team makes themselves easily accessible, and we have found their responsiveness to be top notch. Most impressive is the significant growth in visitors to our site and immediate revenue increase.
Cons
- Their customer support is awful, and the software itself is horrible. It's supposed to be a one size fits all software.
- It is nothing more scam. Totally useless and total waste of time and money.
- Worst business decision Ive made since being in business. I know of 5 other companies as well who all got the overpromise/underdeliver response I got.
Pros
- This was a great way to learn more about products while also taking advantage of great discounts.
- There is great support from an internal team that helps us hit timelines. They also proactively help us improve and grow within the platform.
- The account management team is amazing and goes above and beyond. They're helpful, informative and teach best practices.
Cons
- This is a completely ineffective tool. They are unable to target retailers they claim.
- There is not an aspect of Expert Voice that our team dislikes.
- Expect them to fail to meet KPIs and statement of work. We ended up at around 15% of the KPIs that we mutually set which were based on engagements and on products seeded.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
