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Marketo Engage vs Salesforce Marketing Cloud Account Engagement
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.8 / 5
3.8 / 5
Value for Money
3.8 / 5
3.8 / 5
Customer Support
3.9 / 5
3.9 / 5
Functionality
4.3 / 5
4 / 5
Last Review Written
March 14, 2025
January 18, 2025
Pros/Cons
Pros
- Also, they have pretty good ways to teach you about the fundamentals of the product. I've been using it for only a couple of weeks, but it seems well worth the money and useful.
- The integration with Salesforce is very strong, it provides many opportunities for insight and reporting and it is very helpful in closing the gap between marketing and sales.
- I love the ease of use and the organization Marketo uses, I also love how it is now integrated with so many Adobe services.
Cons
- Their API is very weak and limited. Lack of integration options and lack of support.
- Marketo has been frustrating to use after using other marketing automation tools on the market.
- How can you put a future price increase in a one year contract. Only an idiot would sign this and when pointed out to their "customer service" people, they didn't get the issue.
Pros
- I love its integrations with Salesforce, the ability to access from the Salesforce interface, and the ease of use.
- Lastly, support is excellent. Salesforce Trailblazer is fantastic for self-guided-training, the documentation is up-to-date and accurate, and support tickets are answered promptly and knowledgeably.
- It integrates seamlessly with Salesforce, which makes it a really good addition. I like how customizable it is and the visualization options it offers.
Cons
- The cost is ridiculous given what is available from competition.
- Once Salesforce bought Pardot, the customer service experience got very bad. It was incredibly hard to find answers to y questions or to get live support.
- There isn't an undo button which is very frustrating.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
