Mergo
About Mergo
Mergo Pricing
Freemium: first campaign 100% free, then free for up to 30 emails / campaign. Plans start at $1.5 / month. Monthly, yearly & lifetime plans available. Domain-wide plans available for Google Workspace domains.
Starting price:
$1.50 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Mergo
1 - 5 of 24 Reviews
Tom
Verified reviewer
Sports, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
Great software that's simple to customize
I've greatly appreciated using Mergo for sending messages to our skating organization with about 200 members each year. It's simple to set-up in Google sheets, and send messages.
PROSThe standard process for merging emails works well, and the slow send takes a while, but I've never had any emails end up in a user spam folder.
CONSThere are a lot of options, but it'd be nice if there were more context help to bring me to info about features. I suspect there's an option to send to people based on a field value, but I haven't seem an obvious way to do it.
Reasons for switching to Mergo
YAMM was having issues authenticating my account after a few years, and I couldn't find my answer in support besides using a Private browser tab. I went looking for other options and found Mergo with the same features, better integration, and better sending at about the same cost.
Vendor Response
Hi Tom. We're happy that you shared your sentiments and observations about Mergo! By default, Mergo's email submission speed is slowed down intentionally (throttled) to improve the deliverability of your email campaigns. Learn more - https://tinyurl.com/3msha3un And could you tell me more about "... option to send to people based on a field value"? I'd love to know more about that and find/share a solution with you. You can reach us at support@mergo.app > Randy - Mergo Support
Replied July 2022
Devin
Design, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Super simple, straightforward email marketing solution
Very positive
PROSTemplating is very simple, and their free tier has useful limits.
CONSLittle bit of friction in the license purchasing process, but resolves quickly.
Reason for choosing Mergo
Inexpensive, simple, and great free tier limit.
Vendor Response
Thank you for the kind words, Devin! And I'm sorry about the friction you had with our purchasing process. Could you please tell us more about it so we can improve and make it a positive experience for everyone? You can reach us at support@mergo.app. We also know that Mergo is critical for everyone. This is why we pride ourselves on making Mergo very accessible to (and affordable for) everyone. > Randy - Mergo Support
Replied June 2022
Michael
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2022
Useful but flawed. Company ignores requests for refunds
This addon is pretty useful overall. It's handy if you don't need to send any more than ~1500 emails per day and want to keep track of opens, bounces, unsubs, etc..
CONSTheir google marketplace page is flooded with fake reviews, so it's hard to judge them before buying.There's a significant flaw with resetting people who've unsubscribed. After removing someone from the unsubscribed list, if you open that sheet's tracking report, the person will be added back to the unsubscribed list.If you don't have many sheets to search through, you can manually find the contact and edit/remove their entry. But if you have many sheets it would be very tedious, if not impossible, to find and edit them.Deliverability:When I first tried this app some years ago, I had open rates of around 70%. With other popular email clients like Convertkit, Mailerlite, Getresponse, and SendPulse, I get 50-70% open rates. I'm sending the same emails to the same recipients.More recently, my Mergo open rates dropped to as low as 20%, and support seemed to have no clue. When I asked for a refund (I just bought it two weeks ago and had to drop my sending to 50/day due to the poor open rates) due to the poor open rates and unsubscribe glitch, they've ignored me.
Zachary
Education Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2022
The simplest AND best in mail merging!
So long as the tool remains what it currently is, I see our team using Mergo indefinitely! We have everything we need and can use it more easily than anything else out there!
PROSWe love drafting emails with quick merge tags, then setting personalized and customized emails to bulk lists. We use it for tracking communication as well as proving engagement, and nothing beats the simplicity of both of those features.
CONSBecause Mergo relies on email drafts for templates, you don't get the fancy HTML emails like in major email marketing options. However, we feel the increased reliability in deliverability plus simple use case is by far more of an advantage!
Reasons for switching to Mergo
Needed something easier and cheaper.
Vendor Response
Hello Zachary. We're glad that you like our intuitive and easy-to-use features! We currently don't have a fancy HTML editor. But soon, an advanced draft editor will be available in Gmail with features like: layout collection and brand customization. In the meantime, did you know that you can turn Google Docs into Gmail templates? Learn more here http://bitly.ws/su5N. > Randy - Mergo Support
Replied June 2022
Vikram
Verified reviewer
Facilities Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Extraordinary programming that is easy to tweak
I see our group utilizing Mergo endlessly! We have all that we really want and can utilize it more effectively than whatever else out there!
PROSThe standard cycle for consolidating messages functions admirably, and the sluggish send takes some time, however I've never had any messages end up in a client spam organizer.
CONSThere are a great deal of choices, yet it'd be great in the event that there were additional background info help to carry me to data about highlights. I suspect there's a choice to ship off individuals in light of a field esteem, yet I haven't appear to be a conspicuous method for making it happen.
Vendor Response
Thank you for the kind words, Vikram! About this: "the sluggish send takes some time", you can bypass this default feature. Learn more about it here - https://help.mergo.app/article/100-deliberate-throttling-for-improved-delivery. > Randy - Mergo Support
Replied September 2022