Microsoft 365 vs ON24
Microsoft 365 has 13559 reviews and a rating of 4.65 / 5 stars vs ON24 which has 219 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- It’s the best professional level software for any office or school. Very reliable and super user friendly.
- I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.
Cons
- It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.
- If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.
Pros
- The ease of use of the setup, quality of audio/recording, console design and integration with Marketo are my top reasons to recommend ON24.
- ON24's ability to integrate with our CRM and share engagement analytics is incredibly helpful from a customer support perspective. It paints a picture of what my customers are interested in.
Cons
- Infrequent technical difficulties with firewalls and unique audience configurations are sometime difficult to overcome during a live webinar which annoy customers.
- The onboarding for the system was horrible. There are several areas on this platform and with each section there is a different ON24 person to lead you through the process.
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