Microsoft 365 vs ON24

RATING:

4.7

(13561)

Microsoft 365 has 13561 reviews and a rating of 4.65 / 5 stars vs ON24 which has 219 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (219)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 24, 2024
May 24, 2023
Pros/Cons
  • Pros

  • It’s the best professional level software for any office or school. Very reliable and super user friendly.
  • I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.
  • Cons

  • It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.
  • If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.
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  • Pros

  • The ease of use of the setup, quality of audio/recording, console design and integration with Marketo are my top reasons to recommend ON24.
  • ON24's ability to integrate with our CRM and share engagement analytics is incredibly helpful from a customer support perspective. It paints a picture of what my customers are interested in.
  • Cons

  • Infrequent technical difficulties with firewalls and unique audience configurations are sometime difficult to overcome during a live webinar which annoy customers.
  • The onboarding for the system was horrible. There are several areas on this platform and with each section there is a different ON24 person to lead you through the process.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos