Mixmax
About Mixmax
Mixmax Pricing
Mixmax offers 3 pricing plans:
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Mixmax
1 - 5 of 234 Reviews
Dave
Design, 2 - 10 employees
Used unspecified
OVERALL RATING:
4
Reviewed August 2022
Mixmax User Review
Mark
Verified reviewer
Higher Education, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Great timesaver and reminder
My overall experience with Mixmax has been outstanding and I use it everyday.
PROSMixmax has many great features, but I use it most to remind me of e-mails that I need to send.
CONSWhile it is great for tracking customers, I would like to see it available for those of us who do not need to track the opening of e-mails. I don't need my colleagues to know that I am checking in on whether they read their e-mails or not.
Vendor Response
Thanks for the review. It sounds like you want to turn off email tracking. If that's correct, email tracking is a feature that can be turned off.
Replied December 2018
Tim
Verified reviewer
Internet, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2018
Absolutely fantastic, really!
I can't rave about MixMax enough. We used Yesware for years and it worked great, bu MixMax really blew it out of the water. The day-to-day features we use the most are easily adding availability to emails where customers can book in one click, scheduling reminders, and the Salesforce integration. I'd say though, what we like most, is the reporting. Being able to see activity and also see when reminders are set to bounce back so you can redistribute if you have too many is super helpful. I'd highly recommend giving a trial for a spin. I don't think you'll turn back!
CONSTwo nice-to-haves would be to be able to trigger automations on data directly from salesforce and being able to have a bit more advanced user permissioning for admins.
Simon
Legal Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed September 2019
Fantastic range of capabilities, terrible execution
Our growth team has been using Mixmax for about 2 years, and I've personally used it almost ever since the company was founded. But the past months, while trying out their "Rules" and "Sequences", the system has given the entire team loads of headache. Nothing really works, and some bugs that were reported months ago still haven't been resolved.
PROS- Ability to automate standardized email-related tasks (if they would work)
CONS- All the bugs. It just doesn't work and despite reporting bugs months ago, they still haven't been resolved. We've tried almost the entire range of features and - frankly - I love the whole concept with Mixmax. Everything we've used (or tried to use) in the software would actually be useful if it worked as intended.
Vendor Response
Hi Simon -- Sorry for your experience with product issues. I definitely understand your frustration with functionality not working the way it should work. Please email me directly.
Replied September 2019
JP.
Verified reviewer
Graphic Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Easy to integrate with Gsuite
It's been a great experience since day 1. I am particularly using the templates feature of the free version which optimizes my day like a champ. I get instant notifications when people open my emails and I can easily keep track of the lead. I highly recommend this tool!
PROSThis sales/marketing tool works like a marvel when integrated with Gsuite. The control panel is very easy to use and the free version gives you a lot of very useful features.
CONSThe way they attach attachments on emails.