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monday.com vs Redlist

monday.com vs Redlist

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Overall Rating
4.6 (5116)
4.8 (28)
Ease-of-Use
4.5 / 5
4.7 / 5
Value for Money
4.3 / 5
4.7 / 5
Customer Support
4.4 / 5
4.8 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
October 6, 2024
February 27, 2024
Pros/Cons
  • Pros

  • It was a good experience, I used it both as part of the team and as an admin and it was nice and organised. Mobile version worked good as well.
  • Monday.com is user friendly and helps to keep our team on the task at hand. I like being able to assign teammates to the assignments with a due date is very helpful to keep our week productive.
  • It's probably the most easy to use platform for task management, the design is great and the overall performance is very good.
  • Cons

  • The only downside I have encountered was probably use error, wherein I set up 2 logins by accident.
  • They shut down our free trial on us with no notice and we lost all our data for over 2 months. Customer service was horrific and gave us the run around.
  • It's really difficult to consider anything I loathed in slack. It generally appears to figure, it doesn't have the conveyance issues Teams do.
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  • Pros

  • Asset management and preventative maintenance that’s fast and easy to do, but powerful enough to scale with the business. Used it with mobile assets and fixed assets.
  • The ease of use and set up for this product was very simple. The Redlist staff is amazing to work with they are with you along the whole set up process for the organization.
  • Their customer support staff is top notch. I enjoyed my implementation team and the rep seemed to be available to help me and my team with everything we needed.
  • Cons

  • They couldn't deliver on timelines or what we needed, so when we asked for half of our money back. Only half since we didn't even get to utilize the system, they said no.
  • We are still building our program and working with a team at Redlist to fix problems we see.
  • Sometimes editing/adding back end items seem difficult. There is always a way, but it doesn't seem that intuitive sometimes.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos