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monday.com vs Zapier

monday.com vs Zapier

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Overall Rating
4.6 (5197)
4.7 (2884)
Ease-of-Use
4.5 / 5
4.3 / 5
Value for Money
4.3 / 5
4.4 / 5
Customer Support
4.4 / 5
4.3 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
October 28, 2024
October 28, 2024
Pros/Cons
  • Pros

  • It was a good experience, I used it both as part of the team and as an admin and it was nice and organised. Mobile version worked good as well.
  • Monday.com is user friendly and helps to keep our team on the task at hand. I like being able to assign teammates to the assignments with a due date is very helpful to keep our week productive.
  • It's probably the most easy to use platform for task management, the design is great and the overall performance is very good.
  • Cons

  • The only downside I have encountered was probably use error, wherein I set up 2 logins by accident.
  • They shut down our free trial on us with no notice and we lost all our data for over 2 months. Customer service was horrific and gave us the run around.
  • It's really difficult to consider anything I loathed in slack. It generally appears to figure, it doesn't have the conveyance issues Teams do.
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  • Pros

  • The real-time notifications feature is excellent. It allows me to stay on top of important changes to my apps and respond immediately when needed.
  • It's super simple to connect services up to get notifications about when something happens. It also allows you to do fun things like use philips hue lightbulbs to alert you when something happens.
  • It's super easy to use, their customer support is great, and it integrates with pretty much every platform we need. We've been able to sep up automations for everything, great filter system as well.
  • Cons

  • Sometimes it's still a little hard to fix an error when a zap reports a problem because it's not 100% clear what the error is.
  • I hate that you have to rebuild a step in order to change things around when needed.
  • Customer service is awful. The site is glitchy at times.
Read all user reviews
Pricing Range
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$
$
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$
$
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$
Product Demo & Screenshots
Product Demo
Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

23 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos