About Moosend

Moosend is a cloud-based marketing automation software designed to help businesses manage subscriber lists, customer segmentation, product recommendations, landing pages and subscription forms. Key features include lead management, campaign management, multi-channel marketing, website visitor tracking, lead scoring, contact management and spam checking.

The email marketing solution allows teams to create and personalize campaigns, segment audiences based on website or email behavior and build business strategies according to analytics gathered by tracking clicks, opens, social shares and unsubscribes. Users can create automated workflows by using the drag-and-drop builder and customizable templates. Additionally, Moosend lets marketers set up events, filters ...


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Supported Operating System(s):

Web browser (OS agnostic)

114 Reviews of Moosend

Average User Ratings

Overall

4.82 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(99)

99

4 stars

(12)

12

3 stars

(1)

1

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 114 results

July 2019

Natalie from Natalie Blais Consulting Inc.

Verified Reviewer

Company Size: 1 employee

Industry: E-Learning

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

The best email platform on the market

Moosend has made emailing my clients super easy and fast.

Pros

I absolutely love Moosend! I am a new user, having come from a huge platform, to a medium platform, and when I found Moosend, it was a no brainer to move my list over. Their Customer Support is, hands down, the best I have seen on the market! Super fast tech support, new integrations and connections come daily. I would recommend this over and over to all my clients.

Cons

Missing a few integrations, but that is an easy work around with Zaps.

July 2019

Jodi from Oklahoma Consulting and Computer Services, LL

Company Size: 2-10 employees

Industry: Information Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Moosend I found a hidden gem!

Phenomenal customer support!

Pros

A professional tool that is easy to use, straightforward to run campaigns and a company that is great about educating their users on how to get the best delivery rates possible.

Cons

Was a little different to get started using than others I have used becuase of the quality control I had been able to use other email systems and got lower deliverability than I should because they didn't have the screening and tools that Moosend does. Big time email names too!

Reasons for Choosing Moosend

The phenomenal customer service! They care about customers and service, hands down great service!

May 2020

Dairis from JDD Company

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Moosend - best for starting e-mail marketing.

I really liked the customer support and really simple and understandable UX. It gives you great statistics inside the platforms about user activity.

Pros

Easy drag and drop email automatization creator. Easy to create split tests for campaigns. Up to 1000 subscribers - it's free and it really mattered for me as a small business manager.

Cons

When exporting campaigns it would not export all of the necessary fields I, personally, used to manage my contact and subscriber list. A little customization is offered when exporting campaign results and user activities. I would like it to show which user answered my e-mails so that I don't send them again.

January 2016

Rosana from Demand Science Inc.

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

January 2016

It takes me a little while to complete emailing function.

Pros: This ESP is one of the strongest ESPs we've ever used. Cons: Responds slowly.

Response from Moosend

Replied January 2016

Thanks for the review Rosana.. What do you mean by Responds Slowly? It is not that clear to us .

March 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Versatile, Functional, and great Money value

Customer support is unmatched, from day zero when I emailed them asking about their services and all. They were straight forward and the packages are fairly priced.

Pros

It was easy to use and very flexible in terms of design, segmentation, and customer support.

Cons

Sometimes emails could be flagged as spam, but that's an issue that could be fixed with time (we've only been using the platform for the past 6 months)