Perfect value for money. Super good customer support.

Our backbone tool for collaboration with our international distribution partners. This helps us to allocate resources, make assets available, localize assets, and have a streamlined collaboration.

Could have a bit more visualization features.

It really helped to have one platform to house all the jobs and route them to all the different departments and that improved things across our customer base.

Gathering feedback and approval for marketing/advertising projects can be time consuming, especially in the agency business. We needed a single platform that everyone would adopt, and that’s why we gave MRMcentral a try. In the end, MRMcentral proved to be a powerful, user-friendly tool that increased efficiency and reduced headaches.

Nothing specific. While we have started, the UI was a bit outdated, but the latest UI overhaul fixed this.

Workflow is well organized, yet we face complications in reviewing and previewing within uploaded projects

Notifications, Project Discussions, Actions, Project Schedules, New Discussion Area

Preview of the uploaded files, logging out after a short time, creating a report is inaccurate, searching for archived projects

Before MRMcentral, our department did not have a centralized collaboration system and some projects entailed illegible handwritten and scanned markups. MRMcentral helped eradicate our previous inefficient collaboration process with its seamless and easy-to-use software.

Ability to collaborate between multiple departments and have documented due dates, timestamps, timelines.

Unable to mark up word documents, web pages, videos

There are many workflow/productivity software platforms out there at all price points. What virtually all of them lack is complex task schedule management and collaborative markup/approval processes. MRM Central has both. It takes a bit of time to get this platform setup for your team's workflow, but once it's setup, it works great! I used this software several years ago before IBM bought it. IBM did nothing to advance it so I'm glad it's back with its original company and back on the market.

There is a bit of a learning curve for the team to learn this software, but nothing out of the ordinary. Getting the Help tool back up and running in the platform would be a big help.

review, approval and final sign-off in an efficient process

Ease of use, functionality, ability to share with outside organizations

needs to incorporate video markup. I know this is potentially on the way but web and video are a big part of our review process

I love how the software helps our team collaborate on marketing material. We easily submit projects to our team of graphic designers, and then work back and forth on edits to complete the job in a timely manner. The best part is we have it set up so all team members can see all projects; this means we can work together to balance the number of projects in progress and thereby better judge project deadlines. Plus, our email inboxes are no longer clogged up with large file size PDFs. The online atmosphere with access anywhere anytime means work flexibility for our team too.

The software is a bit pricey ... but yet it does the job and does it well.

The experience has great and thanks to Bill we have been in good hands. We use the tool for creative marketing requests, organization, communication and trafficking. The tool has been great, has everything we need and not a bunch of stuff we don't need.

This is a great product because its straight forward and user friendly. We shop around many similar tools and they were all over complicated, didn't have certain features we needed but had a bunch of bells and whistles we didn't need. Not only is the product great but the customer service is equally amazing, I would recommend this product to any team in need of this type of software.

I was not a huge fan of the old UI however that is a thing of the past now. The new UI looks great and makes the tool easier to use than before.

Solid product, knowledgeable people, excellent support.

The product is complete and comprehensive and ensures the team is working efficiently. We could not run our marketing team without it. It starts with great job request forms that we easily customized for our different classes of work (white papers, web ads, support PDFs, etc) and continues from there to ensure everyone has assigned work. And the review and approval functions are awesome. I would recommend to any organization with a marketing team or marketing projects with more and 5 people. It keeps everyone on task and work getting done.

Would like some more visualizations, but we understand that is coming next year (yes!).

Great overall experience and appreciate the quick responses and support MRM provides. They treat us with respect and enjoy working with them.

Easy to use, administer, and rollout to our teams. We run many reports and have the ability to filter them and helps us manage our business efficiently. We were able to modify certain parts of the platform to really make it more useful to our needs.

Nothing major – it just takes a little time to get used to it (just like any other platform).

Never had a problem with it. While the transfer back to the original owners was accompanied by some downtime and glitches, once those were worked out I have never had an issue with uptime or loss of data. It is more than project management and also helps with file storage without any losses to our data.

Enough custom fields to properly address the complexity of job types, assignments, specs & tracking to allow efficient management of our resources.

It isn't the most beautiful software with attractive GUI. But, it is functional and meets our needs.

Exactly what we were looking for. Perfect solution to collaborate with our clients and streamline our creative processes.

Most important: approval feature and workflow. We like the detailed task assignment features as well a lot.

A bit more vizualization would be nice to have.

MRMcentral simply makes our lives easier when it comes to collaborating with our customers. Great tool to improve our workflows (internal & external), controlling our timelines and efficiently allocate our resources (people, time & budgets). Media Asset Management is a nice to have on top feature. Big fans of the dashboard!

No video mark up tool. But we understand it´s part of the next release, hopefully.

My overall experience has been great. The rep has been a constant source of support and always willing to help or jump on a call to answer my endless amount of questions. He is amazing.

I appreciate how easy the tool is and how user friendly it is. I love the new UI. It looks amazing. I love how we can specify each request's security depending on what is needed for that job.

I have not found anything I don't like about this tool.

Great platform which improved our internal collaboration immensely. Especially the combination of workflows, asset management, Gantt charts and dashboards are something we couldn´t find anywhere else. Option to provide limited access to external users is something we don´t want to miss anymore.

Needs a bit more visualization features.

E#xpereince has bee great.

The product is extremely easy to Eas of use

Although the site is mobile responsibe I would prefer it if it had an app. I would also like to see functionality similar to Basecamp where email replies are entered into the discussion thread.

Accomplishes everything we need at a reasonable price.

Improved UI is was overdue but much better.