NapoleonCat

RATING:

4.6

(80)

About NapoleonCat

NapoloenCat is a cloud-based social media marketing platform that offers publishing, conversation tracking, social content management, and analytics across platforms such as Facebook, Messenger, TikTok, Instagram, YouTube, Google My Business, and LinkedIn. Users can publish content to multiple social media profiles at once and draft and schedule posts using a clean calendar. The Social Inbox lets users respond to questions and comments from multiple channels. Automated moderation rules let users automatically publish predesigned responses based on keywords, flag or delete content, and forward client requests to selected recipients. Analytics tools help track social media performance and benchmark against competitors. Users can also create and send PDF reports via em...

NapoleonCat Pricing

Pay only for what you use by defining the number of users and profiles. Free 2-week trial with no credit card required. Pay annually and get 2 months for free. Standard: Starting at $32 per month for 3 profiles and 1 user. Pro: Starting at $76 per month for 3 profiles and 1 user. Enterprise: Bespoke

Starting price: 

$32.00 per month

Free trial: 

Available

Free version: 

Not Available

A unified social media inbox for all your comments, messages, reviews and more.
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NapoleonCat Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for NapoleonCat

1 - 5 of 80 Reviews

User Profile

Rafa

Verified reviewer

Computer Software, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Great social media management app

We use this tool to manage all our social media business accounts. With its’ analytics it’s so much easier to adjust our current strategy to constantly changing needs and preferences.

PROS

Analytics feature which helps us to measure our progress and analyze results on different social platforms. It gives us valuable insights so that we can regularly improve our current strategy and adjust it to a specific channel.

CONS

I can't find anything I dislike. Overall it's a great product.

Marcin

Marketing and Advertising, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2023

Great, but not for everyone

Easy to learn and use but needs improvement.

PROS

It's easy to learn and use, so it's good for large teams with employee rotation.

CONS

Doesn't support X (Twitter), Kick and Twitch analytics or publishing.

Vendor Response

Hi Marcin, Thanks for sharing your review with us; it means a lot! If you could/want to share the one thing you'd improve in the tool, I will be more than grateful. :) Have a great week, Ewa

Replied October 2023

Julia

Consumer Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Everything you nedd

This tool is very helpful in tracking, replying and tagging messages from groups of people. I really like the report creation function.

PROS

This product is definitely easy to use, all functions are clear. The analysis and report creation function is well done logistically. I haven't encountered any major errors on the website, and if there were any minor errors, the Customer Service quickly showed me how to fix them.

CONS

When we have a larger number of messages in Inbox, scrolling them causes jamming. The phrase search function sometimes does not work, even though I know that a given phrase is in the archive.

Vendor Response

Dear Julia, Thank you for taking the time to review NapoleonCat and share your experience. We're happy to hear you like the tool, and that you haven't experienced any major problems. At the same time, we apologize for the minor inconvenience. We constantly try to improve the overall performance of our tool. Whenever you encounter problems, please let us know via chat, and the team will help you as fast as they can. Warmly, Kasia

Replied October 2023

Mariusz

Marketing and Advertising, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

NapoleonCat is a good tool to managing your social media platforms.

Since I've been using NapoleonCat i manage social media faster and i don't loose any comment or provate message. All are everytime answered, deleted or hided.

PROS

Napoleon is easy to use tool wchich helps managing our social media channels. I can answer or consult to all private messages or comments in one inbox witchout switching beetween Facebook, Instagram or TikTok. I can do my job faster and more efficiently

CONS

Sometimes NapoleonCat has a little problems with stability when inbox is full of messages.

Reasons for switching to NapoleonCat

NapoleonCat has more options

Vendor Response

Hi Mariusz, Thank you for sharing your review. It really means the world to us! Sorry to see you had issues with working smoothly on the platform. Our IT Team works (hard) on solving this type of bumps on the working road. If I could be of any help, just let me know. :) Best, Ewa NapoleonCat Team

Replied October 2023

Maciej

Online Media, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

A huge time-saver

It makes my job much easier and faster. It gives me the comfort of knowing, that nothing will get lost in the hundreds of messages and comments.

PROS

The site consolidates a lot of things into one place with easy access to most features I need and more. NapoleonCat.com saves a lot of time and makes lots of things effortless. Doing the stuff manually without it, would be a real hassle. They are constantly adding new features and improvements. I use it everyday in my work. The customer support is also good, nice and fast.

CONS

As all things in life, it does have its drawbacks. There are sometimes some technical hiccups and slowdowns. They occur usually randomly and just for a couple of minutes. The integration with some sites is imperfect, but that might be the fault of their respective API's, and not something, that NapoleonCat can do anything about.

Vendor Response

Hi Maciej Thank you for sharing your review. It really means the world to us! Sorry to see you get to deal with our hiccups. We'll try to take great care of the reasons for them. :) If I could be of any help, just let me know. :) Best, Ewa NapoleonCat Team

Replied October 2023