NapoleonCat Software

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About NapoleonCat

NapoloenCat is a cloud-based social media marketing platform that offers publishing, conversation tracking, social content management and analytics across platforms such as Facebook, Twitter, Instagram, YouTube, Google+ and Pinterest. Users can push content to multiple social media profiles at once and plan content publish dates with calendar and draft tools. The social inbox lets users respond to questions and comments from multiple channels. Automatic moderation rules let users automatically publish predesigned responses based on keywords, flag or delete content and forward client requests to selected recipients. Analytics tools help track content performance compared to competitors. Users can also create and send PDF reports via email. Reports can be brande...

NapoleonCat Pricing

Pay only for what you use by defining the number of users and profiles. Upgrade or downgrade any time. Free 2-week trial with no credit card required. Standard: starting at $27 per month for 3 profiles and 1 user. All-in-one social media solution for customer care & analytics. Perfect for small and medium volumes of social media comments and messages. Pay annually and get 2 months for free Pro: starting at $55 per month for 3 profiles and 1 user. Automated social media solution for customer care & analytics. Perfect for high volumes of social media comments and messages. Pay annually and get 2 months for free Enterprise: bespoke Need something special? We craft bespoke solutions with dedicated customer support. Pay annually and get 2 months for free

Starting price: 

$27.00 per month

Free trial: 

Available

Free version: 

Not Available

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NapoleonCat User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 38 reviews

User Profile

David

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2020

Great alternative to Buffer

Overall, I could definitely recommend NapoleonCat to other SaaS businesses looking to cover all things social media in 1 app. I especially like the inbox/commenting feature to be able to see and reply to messages and comments. Instagram scheduler is also one of my favorites!

Pros

For a SaaS like CloudTalk, social medias aren't the #1 priority but still they play an important part in the marketing mix. That's why we've decided to look for a solution to manage our social media accounts more efficiently. Obviously Buffer was our initial choice but when looking more into alternatives, we found NapoleonCat to be the perfect fit.

Cons

It's hard to think of something that I dislike. All is looking very promising so far.

Reasons for choosing NapoleonCat

Better price and support.

Reasons for switching to NapoleonCat

Better features, more complex, yet better price

Response from Napoleon

David, Thank you so much for this amazing review :)

Replied August 2020

Wojciech

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2020

NapoleonCat - Place where work is getting easier.

NapoleonCat helps us every single day with delivering high standard of our services. Moderating, reporting was never easier, and we we used to subscribe other similar SaaS's.

Pros

Customer service is excellent. Even if we don't know how to manage some issues, heroes from NC are always there. NC is also incredibly easy to implement for a begginers workers/users. Everything is on place, very intuitive.

Cons

It loses connection with Facebook pages from time to time. But it's extremely easy to reconnect.

Reasons for choosing NapoleonCat

Due to arguments I mentioned above.

Reasons for switching to NapoleonCat

Our test proved us that NapoleonCat will be more comfortable to use.

Anonymous

Company size: 1,001-5,000 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
2

Functionality

out of 5

February 2018

Fairly easy to use, good with Facebook content, but limited in overall capabilities.

We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook usage, engagement, content engagement and content posting attributes.

Pros

Easy to upload profiles and create projects. Useful data outputs and visualizations. Visuals easy to download. Fairly intuitive to use. Good Facebook data. Attentive customer service.

Cons

Limited data sets and capabilities. Really it's only or mostly useful as a Facebook tool. It's not very useful for other social platforms. Historical data is very limited on Twitter.

Kat

Company size: 51-200 employees

Industry: Food & Beverages

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2021

So convenient and easy to use to monitor across social platforms

Pros

Monitoring comments and replies across major social platforms have never been made easier with NapCat. It's such a time-saver to have them all in one place.

Cons

I believe the interface could have been made easier to navigate/user-friendly. I find that at times it was difficult to find a specific comment we wanted to get to.

Dawn

Verified reviewer

Company size: 2-10 employees

Industry: Retail

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Functionality

out of 5

January 2021

Great Way To Manage Social Media Messages

Overall, this software has done it's primary job (or organizing all of my messages in one location) extremely well. I am very happy with the ease in which I can do that one specific aspect of social media marketing on this platform. I haven't quite navigated all of the other features yet, but for the one I use the most- I find this very worth the cost.

Pros

I specifically started using NapoleonCat because I was receiving too many private messages on too many different platforms. As the owner of a small business with a decently sized online presence it is extremely hard to manage all of my social media by myself. Private messages often fall to the wayside, simply because I forget to look at them. NapoleanCat has a feature that allows you to view messages across multiple social media platforms in one inbox. So I can essentially answer all of my messages each day from one single spot- making it much easier to manage.

Cons

Your analytics calculate when the best times to post for you are- but if you're like me (and only make one or two posts a week), you really don't give the algorithm enough material to adequately determine best times for you. This makes it difficult to effectively use this feature, because you simply don't supply enough data to get a real recommendation.

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