--- title: "NapoleonCat Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of NapoleonCat. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if NapoleonCat is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/napoleoncat-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Social Media Marketing Software](https://www.softwareadvice.com/marketing/social-media-marketing-comparison/) / [NapoleonCat](https://www.softwareadvice.com/marketing/napoleoncat-profile/) / NapoleonCat Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/napoleoncat-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/napoleoncat-profile/alternatives/) # NapoleonCat User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 84 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 61 reviews (73%) - 4 stars: 19 reviews (23%) - 3 stars: 3 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - I like the collaboration features that allow team members to discuss popular posts, share custom reports, and plan campaigns together. - NapoleonCat makes it easier to handle multiple social media accounts by combining all of your messages, comments, and reviews into one inbox. - Additionally, the tool remains affordable, making it a cost-effective solution for businesses looking to improve teamwork and productivity. ### Most mentioned cons - One bad thing about NapoleonCat is that the interface can be a little too much at first, especially for people who are new to it. - In our day-to-day operations, one of the hurdles we encounter involves the moderation of sponsored content, particularly when it's being promoted by a rival agency. - The phrase search function sometimes does not work, even though I know that a given phrase is in the archive. ## NapoleonCat customer reviews Showing reviews 1-25 of 84 (page 1). ### Great alternative to Buffer - Overall rating: 5/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Overall, I could definitely recommend NapoleonCat to other SaaS businesses looking to cover all things social media in 1 app. I especially like the inbox/commenting feature to be able to see and reply to messages and comments. Instagram scheduler is also one of my favorites! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For a SaaS like CloudTalk, social medias aren't the #1 priority but still they play an important part in the marketing mix. That's why we've decided to look for a solution to manage our social media accounts more efficiently. Obviously Buffer was our initial choice but when looking more into alternatives, we found NapoleonCat to be the perfect fit. #### Cons It's hard to think of something that I dislike. All is looking very promising so far. #### Reasons for choosing NapoleonCat Better price and support. #### Reasons for switching to NapoleonCat Better features, more complex, yet better price #### Vendor response David, Thank you so much for this amazing review :) Replied August 2020 --- ### NapoleonCat is a good tool to managing your social media platforms. - Overall rating: 5/5 - Reviewer: Mariusz B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Since I've been using NapoleonCat i manage social media faster and i don't loose any comment or provate message. All are everytime answered, deleted or hided. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Napoleon is easy to use tool wchich helps managing our social media channels. I can answer or consult to all private messages or comments in one inbox witchout switching beetween Facebook, Instagram or TikTok. I can do my job faster and more efficiently #### Cons Sometimes NapoleonCat has a little problems with stability when inbox is full of messages. #### Reasons for switching to NapoleonCat NapoleonCat has more options #### Vendor response Hi Mariusz, Thank you for sharing your review. It really means the world to us! Sorry to see you had issues with working smoothly on the platform. Our IT Team works (hard) on solving this type of bumps on the working road. If I could be of any help, just let me know. :) Best, Ewa NapoleonCat Team Replied October 2023 --- ### Great, but not for everyone - Overall rating: 3/5 - Reviewer: Marcin M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Easy to learn and use but needs improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It's easy to learn and use, so it's good for large teams with employee rotation. #### Cons Doesn't support X (Twitter), Kick and Twitch analytics or publishing. #### Vendor response Hi Marcin, Thanks for sharing your review with us; it means a lot! If you could/want to share the one thing you'd improve in the tool, I will be more than grateful. :) Have a great week, Ewa Replied October 2023 --- ### NapoleonCat.com - your best social media tool - Overall rating: 5/5 - Reviewer: Ewa R. - Verified reviewer: Yes - Industry: Online Media - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered NapoleonCat.com helps me with managing different social media platforms for different brands. I don't have to switch tabs anymore, everything is right there in simple, intuitive form. No more too many opened tabs and windows, no more feeling overwhelmed with how many sites and platforms I have to check, no more overlooking any notifications. Everything is right here. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NapoleonCat.com is a very intuitive tool with a lot of useful features that are very helpful when I'm working with different social media channels (Facebook, Instagram, TikTok, LinkedIn) on a daily basis. I can easily manage my tickets with categories (new, hidden, archived...) or features such as tagging, flagging or consulting tickets with my team. Their customer support also deserves mention - it's fast and reliable (and also very nice). I'm using NapoleonCat.com daily and I highly recommend it. #### Cons Sometimes it logs me out suddenly, but it does not happen more than maybe one-twice a month so it's not really a problem, more of a tiny inconvenience. #### Vendor response Hi Ewa, Thank you for sharing your review. It really means the world to us! Sorry to see you had issues with working smoothly on the platform. Our IT Team works (hard) on solving this type of bumps on the working road. If I could be of any help, just let me know. :) Best, Ewa NapoleonCat Team P.S. Cool name! <3 Replied October 2023 --- ### A huge time-saver - Overall rating: 4/5 - Reviewer: Maciej P. - Verified reviewer: Yes - Industry: Online Media - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered It makes my job much easier and faster. It gives me the comfort of knowing, that nothing will get lost in the hundreds of messages and comments. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The site consolidates a lot of things into one place with easy access to most features I need and more. NapoleonCat.com saves a lot of time and makes lots of things effortless. Doing the stuff manually without it, would be a real hassle. They are constantly adding new features and improvements. I use it everyday in my work. The customer support is also good, nice and fast. #### Cons As all things in life, it does have its drawbacks. There are sometimes some technical hiccups and slowdowns. They occur usually randomly and just for a couple of minutes. The integration with some sites is imperfect, but that might be the fault of their respective API's, and not something, that NapoleonCat can do anything about. #### Vendor response Hi Maciej Thank you for sharing your review. It really means the world to us! Sorry to see you get to deal with our hiccups. We'll try to take great care of the reasons for them. :) If I could be of any help, just let me know. :) Best, Ewa NapoleonCat Team Replied October 2023 --- ### A great tool for managing social media channels - Overall rating: 5/5 - Reviewer: Jolanta G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Using NapoleonCat, I can quickly respond to questions or comments added by users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NapoleonCat is a tool in which you can simultaneously plan posts for publication in a transparent calendar and moderate social media such as Facebook, Instagram, or LinkedIn. You can directly reply and react to user messages, comments under posts or stories. #### Cons It's a pity that the tool has not been integrating with Twitter for some time now. #### Vendor response Hi Jolanta, Thank you for sharing your review! This really means the world to us. We're sorry about Twitter, too. Yet, who knows, maybe X will be more merciful to us in the future. :) If we could be of any help, don't hesitate to let me know. :) Best, Ewa Replied October 2023 --- ### A good tool with a few drawbacks - Overall rating: 4/5 - Reviewer: Kacper J. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered I like working with this tool, but they should work on better retrieving data from Instagram. Current data only collects organic data and does not include paid activities.I'm also waiting for some improvements over TikTok #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the fact that I can download data about competitors' activities, because it is very useful in tender work. #### Cons sometimes in the support you have to "push" your point so that the technical department takes the order seriously, which makes the process of downloading data from profiles longer - but the customer service on the chat tries to make up for the minus of the technical department with its kindness and commitment #### Reasons for choosing NapoleonCat Because we have been working together for 4 years and I focus on partnership in cooperation.For this reason, we left the previous tool - because we felt that we were losing a partner #### Vendor response Dear Kacper, We really appreciate seeing our long-term client and partner sharing his thoughts about our tool with others. We take your feedback seriously, and we'll continue working on enhancing the overall performance of NapoleonCat. Warmly, Kasia Replied October 2023 --- ### Great tool - Overall rating: 5/5 - Reviewer: Nikolas B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This tool is amazing! I've been working on it already almost every day for a few years, every year it's getting better and has many updates to keep up with the market tempo. Changes are implemented very easily without a problem. Every change that is implemented is very well-informed to the users, if I need something it's very easy to contact support via chat in the tool and the support workers are very kind and helpful.What can I say I really recommend this tool ;) #### Cons There is no such thing. I like everything! #### Vendor response Dear Nikolas, We're thrilled to read such a positive review; thank you for taking the time to share your experience with others. Stay tuned for more new features and updates :) Warmly, Kasia Replied October 2023 --- ### Everything you nedd - Overall rating: 5/5 - Reviewer: Julia H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered This tool is very helpful in tracking, replying and tagging messages from groups of people. I really like the report creation function. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is definitely easy to use, all functions are clear. The analysis and report creation function is well done logistically. I haven't encountered any major errors on the website, and if there were any minor errors, the Customer Service quickly showed me how to fix them. #### Cons When we have a larger number of messages in Inbox, scrolling them causes jamming. The phrase search function sometimes does not work, even though I know that a given phrase is in the archive. #### Vendor response Dear Julia, Thank you for taking the time to review NapoleonCat and share your experience. We're happy to hear you like the tool, and that you haven't experienced any major problems. At the same time, we apologize for the minor inconvenience. We constantly try to improve the overall performance of our tool. Whenever you encounter problems, please let us know via chat, and the team will help you as fast as they can. Warmly, Kasia Replied October 2023 --- ### NapoleonCat is an effective tool to manage communication in social media - Overall rating: 5/5 - Reviewer: Katarzyna N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered NapoleonCat is an effective tool for companies and organizations that want to effectively manage their online community and communications. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NapoleonCat helps me manage messages and create activity report. I like the ability to generate data in bulk and the ability to segregate messages. NapoleonCat is very intuitive, you can easily learn how to use it. #### Cons I don'tt have enough data to analyze the period of the whole month (30-31 days). It would be nice if you collected data instead of generating 28 days, because this data does not reflect achievements. #### Vendor response Katarzyna, Thank you so much for sharing your opinion! We're delighted to see you found NC intuitive and effective. If we can assist you in anything, we'll be happy to help.:) Ewa Replied September 2023 --- ### A simple way for social media management - Overall rating: 5/5 - Reviewer: Mikołaj O. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What is the most outstanding about NapoleonCat is its simplicity. The tool provides clear widgets, sharp and intuitive user interface as well as pleasant and straightforward support experiences while remaining effective. #### Cons Bugs and slight delays occasionally interrupted daily bussiness. #### Vendor response Hi Mikołaj, Thank you for sharing your review. It really means the world to us! I'm sorry to see you've noticed some occasional bugs in our suite (see what I did here?;))) ) Hope it will be only better in the future. If I could be of any help, just let me know. :) Best, Ewa NapoleonCat Team Replied October 2023 --- ### A perfect tool for managing communities - Overall rating: 5/5 - Reviewer: Aleksandra S. - Verified reviewer: Yes - Industry: Online Media - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered The tool meets the needs of the modern facilitator, makes the work easier and makes the brands we serve satisfied with the quality of customer service we deliver with the tool. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tool is easy and intuitive. Failures rarely occur. Support is always very helpful and available quickly. The tool is updated regularly and adapts to the market and changing platforms. #### Cons I have no reservations about the performance of the tool. #### Vendor response Hi Aleksandra Thank you for sharing your review. It really means the world to us! If I could be of any help, just let me know. :) Best, Ewa NapoleonCat Team Replied October 2023 --- ### A useful tool - Overall rating: 5/5 - Reviewer: Malgozata V. - Verified reviewer: Yes - Industry: Online Media - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Thanks to it, I can react faster to messages and comments, and it saves a lot of time. I don't have to look for each message separately, I have everything in one place. #### Cons Sometimes he can log out while working without any notice. Sometimes tickets arrive with a delay. #### Vendor response Dear Malgozata, Thank you for taking the time to review NapoleonCat; we really appreciate it! We're sorry to hear you've experienced some delays and unexpected logouts. Whenever you spot any malfunction in the future, please let us know via chat. We'll work on it :) Warmly, Kasia Replied October 2023 --- ### Review - Overall rating: 5/5 - Reviewer: Mateusz L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tool helps maintain appropriate response time. It improves everyday work. #### Cons Common errors and unlinking profiles. Slow performance. #### Vendor response Dear Mateusz, Thank you so much for sharing your thoughts! We're delighted to hear you've managed to improve your daily work. We strive to quickly address any errors. If you spot anything, just let us know, and we'll do our best to fix it asap :) Warmly, Kasia Replied October 2023 --- ### Great Social Media Platform - Overall rating: 5/5 - Reviewer: Janel J. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Highly Recommended #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Makes all my work easier user interface is good and user-friendly all are detailed. #### Cons When I have a concern the response is late but other than that the software is great --- ### NapoleonCat - Overall rating: 4/5 - Reviewer: Karen P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Is the easiest tool I could find to improve community management tasks, especially when there are a lot of comments asking for information and you don't have the budget to hire a sophisticated system or chatbot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Is very easy to use and saves you a lot of time answering comments and inboxes. #### Cons I don't like that I can't respond to comments on Instagram directly to inbox as I can do on Facebook. --- ### Must-have tool for every Social Media Manager - Overall rating: 5/5 - Reviewer: Anna O. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It will help you schedule and publish posts automatically on every social media account you want. With this tool, you can configure automatic replies to the most common and simple questions. It’s a great time-saver I must say! Aside from that, they provide full analytics that will help you evaluate your social media strategy and make data-based decisions. #### Cons Nothing much to dislike, the tool looks nice, it’s easy to use and provides all features you needed. #### Vendor response Anna, thank you so much for taking the time to leave us this amazing review. :) Replied July 2020 --- ### Managing social media is so much easier with NapoleonCat! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered NapoleonCat's content Automoderation options help us to quickly respond to incoming inquiries which resulted in better customer experience and improved our response time. We are sure that all the messages and comments are answered and with their smart solutions and customizable automoderation, we know that all the responses are relevant, easy to solve questions are replied so that we can focus on more complex issues. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NapoleonCat is the multi-featured tool we use to manage our accounts on varied social platforms. It offers several advanced options and is so intuitive and easy to use at the same time. The most we like automation solutions which we mainly use for improving our customer support we deliver via our social profiles and also to consistently interact with our audience. #### Cons It offers all features we need and we haven't found anything to improve so far. --- ### I used the trial period and I have to say that it's one of the best tools out there - Overall rating: 4/5 - Reviewer: Artur J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Product usage: Used daily for less than 6 months - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Number of features - Many additional data and metrics given - Additional resources and free tools provided by creators #### Cons - The price is way too high. With that kind of pricing there is no place for freelancers and people using social media not as a source of income. --- ### Not good to use and to expensive - Overall rating: 1/5 - Reviewer: Olaf G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros nothing, it is to complicated in my daily work #### Cons the app offers too few advantages over competing products for normal use to manage my social media activities. And the price is too high compared to the benefit offered. #### Vendor response Olaf, we're really sorry to see our tool turned out to be too complicated to use in your daily work. Is there a chance you could share information, on which one suits your needs best? All the best, NapoleonCat Replied January 2023 --- ### It's just a great time saver! - Overall rating: 5/5 - Reviewer: Paulina G. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tool is very ease to use, but even you have problems with it you can ask for help client service - they are always ready to help. The application is very useful when it comes to manage moderation in social media - you can have everything in one place so checking your profile in SM is just faster more pleasant. #### Cons I haven't found anything that I dislike in this software yet. --- ### NapoleonCat review - Overall rating: 4/5 - Reviewer: Kareem M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros NapoleonCat is a really great marketing tool that really helped me with my work, it has enjoyable dashboards. #### Cons I have no complaints about this software. #### Vendor response Thank you, Kareem! <3 Replied March 2023 --- ### Finally, a social media tool that lives up to expectations "One social media tool to manage it all" - Overall rating: 5/5 - Reviewer: Brian M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm working in a small marketing team and needed one tool that linked together our social media accounts where I can read & engage with messages / actions without having to switch tabs. I'm really seeing a boost in my efficiency as this single platform allows me to get my work done in less than a few minutes a day. #### Cons I don't feel that I've been using it long enough to have found any negatives. #### Reasons for switching to NapoleonCat I needed something less around scheduling posts, and more focused on engaging with users from a single screen. --- ### Perfect for social media management - Overall rating: 5/5 - Reviewer: Kamil D. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered This social media automation tool helps us to work much more efficiently as we can use auto-replies and easily distribute really important customers’ inquiries across the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use social media as the another customer service channel, so that we receive many similar questions that we used to manage manually so far and were overloaded with answering them. Since we started using NapoleonCat we decreased the time needed to answer our customer. #### Cons Didn't found anything that I dislike in this software. --- ### moderation tool for facebook ads - Overall rating: 5/5 - Reviewer: Dhiraj C. - Product usage: Used unspecified for unspecified - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered Awesome tool to monitor your facebook ads campaigns, moderate the comments posted on it, the best thing is that comments trigger real time alerts and you can act on them. Perfect tool for managing comments on your facebook page/ads. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Awesome tool to monitor your facebook ads campaigns, moderate the comments posted on it, the best thing is that comments trigger real time alerts and you can act on them. Perfect tool for managing comments on your facebook page/ads. #### Cons none in particular #### Vendor response Dhiraj, thank you very much for sharing your opinion :) Replied April 2017 ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/napoleoncat-profile/reviews/?page=2) --- NapoleonCat Reviews, Pros and Cons - 2026 Software Advice