Fantastic client service that leads you through any issues in a very friendly and easy going way.

It loses connection with Facebook pages from time to time.

Another advantage is the fact that by moderating communication on the fan page via Social Inbox, we save time and do not waste it on browsing non-work-related information.

User interface became more friendly after last update. Client's support is good, price is reasonable, and that makes NapoleonCat one of the best in category.

I liked the ability to adapt visuals of up to date algorithms to my project, allowing me to provide backed evidence to my insights.

Makes all my work easier user interface is good and user-friendly all are detailed.

It's an easy way to monitor the social accounts that we have. The support team is superb at answering and helping us figure out any problems.

User friendly, easy to use, fantastic client service which is the most important factor when selecting business partners.

Has lots of filters that makes it even more easily. Customer service is very friendly and helpful.

Simple, intuitive, to help build fan engagement, facilitates moderation.

This has significantly reduced my workload and saved me a tremendous amount of time. Now, I can efficiently engage with my communities and clients without feeling overwhelmed.

Overall it is among the fast-growing & fast social media management platform gaining popularity rapidly. You can rely on the software.

It's hard to think of something that I dislike.

All message and links get on one platform which is very comfortable best thing can put keywords and short out less massage.

NapoleonCat is a really great marketing tool that really helped me with my work, it has enjoyable dashboards.

It's easy to use, and the intuitive dashboard makes it simple to keep track of all your accounts and posts. It's a great tool for scheduling posts and managing interactions with customers.

It's very useful tool when it comes to manage moderation in Social Media. Both customer service and support are very helpful and friendly.

I don’t have to worry about my brand performance because NapoleonCat does it for me.

Social Inbox is a very intuitive tool, so everyone can handle it. I recommended NapoleonCat to my clients from the hotel industry.

I am very happy with the ease in which I can do that one specific aspect of social media marketing on this platform.

Awesome tool to monitor your facebook ads campaigns, moderate the comments posted on it, the best thing is that comments trigger real time alerts and you can act on them.

I haven't quite navigated all of the other features yet, but for the one I use the most- I find this very worth the cost.

Actually I like everything. I dislike lack of Instagram content and DM management, but this is something that is not in Napoleon hands.

A very successful social media management tool.

Very user friendly and support team is great at helping out.

Easy to use, very useful and fantastic client service.

I like the ability to generate data in bulk and the ability to segregate messages. NapoleonCat is very intuitive, you can easily learn how to use it.

I haven't found anything that I dislike in this software yet.

Super easy to hop board and get started with NapoleanCat, there's tons of things I can tweak to make my life as a marketer easier and everything is integrated.

I love the fact that I can download data about competitors' activities, because it is very useful in tender work.

It was very easy to gather the needed information I was looking for to apply to my client's project, for a very good cost.

It's user friendly, easy to use. No big issues durung all this years.

I like how you can really track everything you need from one platform. The customer service is also so reliable and helpful... its nice to know you are getting full support.

I haven’t found anything so far that is a problem.

The tool is easy to use. When needed, the team helps very quickly.

The most we like automation solutions which we mainly use for improving our customer support we deliver via our social profiles and also to consistently interact with our audience.

Easy to use love the calendar. Really helps to combine all our thoughts in once place.

Zoho Social is a good platform for providing a solution for multiple social media handle in one place. A feature I liked most is scheduling posts for many coming days without any hassle.

You can schedule multi-page posts which is great. You can schedule videos, which is great.

The ease of use is the primary selling point of this app. As a new marketer, this app is intuitive, and I especially enjoy the ability to schedule posts in advance and monitor their performance.

I like the fact that it integrates into all the important social media app including Google business.

Sometimes the application would lag a bit or even glitch. I don't think that is a dealbreaker because most of the time they fixed the bugs or lag.

Zoho Social is a comprehensive platform for managing all social media activity in one place. I love the simplicity and effectiveness of the platform.

The best features that I like the most are the bulk scheduling and reports generating. Its a perfect app and does it so Professionally and easily.

And on top of everything it has got the best customer support ever encountered.

As a freelancer working on behalf of small & medium-sized charities /non-profits, this tool has been a blessing in helping to get their messages out and raise awareness.

The integration between all of Zoho's products is definitely a plus, however the user experience is easy to use and powerful with the products they present.

The only issue I am having is the inability to post multiple pictures to Instagram.

The best part about zoho is the easy of use, and the analytics that is shown about the health of the brand. Ui is probably the best and it is extremely price efficient.

Zoho as always provides excellent customer service and would always look after their customers. I am very much happy to be with Zoho.

Zoho is, so far, the leader. Their app is the most user friendly and robust with features.

I like that this software is easy to use not complicated like their competitors.

Love the reports for each channel. Responsive customer service who listens to suggestions.

Zoho was very easy to adopt without guidance from their customer support. The calendar feature is an excellent tool for visualizing posts.

It also supports more channels than any other app in its price range and has many advanced features like analytics, calendar post scheduling, content re-posting, and more.

We feel secure and in charge with the amazing tools available on Zoho. Thank you for a wonderful experience.

Overall my experience with Zoho, has been quite good. The experience is streamlined, simple to get into, easy to read, and very helpful.

It is the most economical and effective platform for managing all social networks. It is working great with reliable services.

I have a great experience with Zoho Social. I am happy with the service and product, especially, and will continue to be a customer for years.

The resizing of images and the inability to do that automatically is a pain.

The approach is consumer-friendly and easy to understand. Best analytical reports and easy to share and keep a record of.

I absolutely love the pricing and the abilities this has for scheduling and planning my social media and campaigns.

Best of the best when it comes to social media management your overall accounts will be monitored from one Zoho account.

Compared to other products in this space, Zoho Social is much easier to use, has more robust features and is more cost effective. Integration with other Zoho products is seamless.

Uploading images is difficult with mobile application it get stuck and error messages pops up sometimes. Doesn't work on my old mobile.

The best part of this software is the bulk scheduler that has built in analytics that lets you know if your post will reach your top engagers.

It is serving for a long time and giving uncountable benefits. My experience is good because of its being a user friendly tool.

Zoho Social is a nice tools, it makes you save time, effort and energy. It is a brilliant idea to get all your accounts together and manage them.

I like the ease of set up and the post creator simplicity. It is good for scaling up when you want to schedule posts and track mentions, as it is affordable.

US Dollar

NapoloenCat is a cloud-based social media marketing platform that offers publishing, conversation tracking, social content management, and analytics across platforms such as Facebook, Messenger, TikTok, Instagram, YouTube, Google My Business, and LinkedIn.

Users can publish content to multiple social media profiles at once and draft and schedule posts using a clean calendar. 

The Social Inbox lets users respond to questions and comments from multiple channels. Automated moderation rules let users automatically publish predesigned responses based on keywords, flag or delete content, and forward client requests to selected recipients.

Analytics tools help track social media performance and benchmark against competitors. Users can also create and send PDF reports via email. They can customize the reports' content and add their logo and comments to the reports. 

NapoleonCat delivers timely support via email, chat, and over the phone. 



LongDescription

Real Time Analytics

Engagement Tracking

Customizable Reports

Multi-Account Management

Sentiment Analysis

Calendar Management

Automated Publishing

Collaboration Tools

ROI Tracking

Data Import/Export

Contact Management

Content Management

Social Media Monitoring

Performance Metrics

Filtering

Workflow Management

Reporting & Statistics

Automated Scheduling

Customer Engagement

Reporting/Analytics

Campaign Analytics

Trend Analysis

Post Scheduling

Social Promotion

Keyword Filtering

Campaign Management

Commenting/Notes

Multi-Channel Management

Brand Tracking

Real Time Data

Alerts/Notifications

Customizable Branding

Multi-Channel Marketing

Approval Process Control

Social Media Integration

Visual Analytics

Activity Dashboard

Tagging

Search/Filter

Tag Management

Multi-Channel Data Collection

KPI Monitoring

Activity Tracking

Real-Time Monitoring

Benchmarking

Data Visualization

Competitor Monitoring

@mentions

Role-Based Permissions

Customizable Templates

Access Controls/Permissions

Web browser (OS agnostic)

Pay only for what you use by defining the number of users and profiles. Free 2-week trial with no credit card required. Pay annually and get 2 months for free.

Standard: Starting at $32 per month for 3 profiles and 1 user.

Pro: Starting at $76 per month for 3 profiles and 1 user.

Enterprise: Bespoke

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

NapoleonCat

In Person

Live Online

Documentation

Videos

Euro

Zoho Social is a holistic social media management tool that lets you effortlessly expand and grow your social media presence from one platform. Zoho Social supports major social media platforms such as Facebook, Instagram, Twitter, LinkedIn, Pinterest, GMB (Google My Business), and TikTok (not available for India due to the ongoing regulatory restrictions on the platform). Zoho Social's major features include scheduling, monitoring, collaboration, and analytics. Below is a brief overview of what each of the features covers:

1) Scheduling
Schedule, preview, and reschedule posts with Zoho Social. Schedule multiple posts in one go with bulk scheduling or plan your content mix with the content calendar feature and save time. Zoho Social makes rescheduling hassle free; all you need to do is drag and drop.

2) Monitor
Stay on top of every mention or discussion around your brand using the Social Monitor feature. It lets you create specific listening columns for hashtags, mentions, and more to help you track who has engaged with your brand from live streams and respond directly to messages.
 
3) Collaborate
Coordinating between teams for your social media marketing activities is the most significant practice a business or agency should prioritize. With Zoho Social, you can define workflows to manage content drafts, assign roles to ensure responsible team members are involved whenever required, and initiate team discussions to stay on track with your brand's social media marketing plans.
 
4) Analytics
With Zoho Social's powerful analytics feature, you can have a clear understanding of how your brand is performing on social media. You can also get channel-specific insights to help you drill down important data such as demographics. You can view stats, get metrics, generate customized reports, and schedule automated reports at a desired frequency. 

Zoho Social Agency version
           
Zoho Social also comes with an Agency plan that is built around specific agency requirements to help manage social media profiles for client needs. Here are some feature highlights:

1) A unique dashboard that lets you see all your clients' social media accounts in one place.
2) Manage multiple clients as brands.
3) Invite teams to collaborate and work together. You can also add clients to discussions to ensure they are always informed.
4) Schedule posts with the help of a content calendar and SmartQ. Zoho Social's SmartQ is of a standout feature that predicts the best time for you to post.
5) Monitor activity and view who has engaged with your brand. You can also research trends.
6) View and generate custom reports by choosing metrics that matter for your brand.
 
Integration

The feasibility to integrate multiple products with Zoho Social eases the burden of shifting across for other activities. Zoho Social enables you to integrate with Zoho CRM, making it easy to coordinate between your sales and marketing teams. You can also integrate with Zoho Desk to stay in sync with customer support. Along with these integrations, you can also integrate with Canva to easily design graphics.


Mobile Alerts

Customer Segmentation

Campaign Scheduling

Mobile Access

Dashboard Creation

Real-Time Notifications

Chat/Messaging

Conversion Tracking

Keyword Tracking

Dashboard

Real Time Reporting

Monitoring

Digital Asset Management

Brand Guidelines

User Profiles

Lead Capture

Contact Database

Multi-Channel Campaigns

Campaign Tracking

FREE: includes 1 team member, 1 brand, default Zoho Social URL shortener, and zShare browser plugin.
 
Standard: $15/month (or $10/month when billed annually) for 2 team members, 1 brand (7 channels), 6 social channels (1 Twitter profile, 1 Instagram profile, 1 Facebook page, 1 LinkedIn company page, 1 LinkedIn profile, and 1 Google My Business listing.), and standard features.
 
PROFESSIONAL: $35/month (or $25/month when billed annually) for 3 team members, 1 brand (7 channels), 8 social channels, Standard features + publishing calendar, custom audience targeting, bulk scheduler, and more.
 
AGENCY: $275/month (or $200/month when billed annually) for 10 brands (60 channels), 5 team members, Professional features + agency name, logo, favicon, and custom domain, personalized client invite emails, agency-branded reports, and more.
 
AGENCY PLUS: $400/month (or $300/month when billed annually) for 20 brands (120 channels)
5 team members, and all Agency features.

NapoleonCat vs Zoho Social

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons