All NiceJob Reviews

1-25 of 192 Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Joseph

Verified reviewer

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

AMAZING TOOL & WORTH THE INVESTMENT

The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST! If there's a question you have or something you'd like to change on your website - they make it happen quick! We're used to waiting days - weeks for website changes to happen. OVERALL AMAZING STAFF AND INCREDIBLE SERVICE. 5 STARS ALL THE WAY! THANK YOU ALL FOR YOUR HELP.

PROS

*Integrates seamlessly with our scheduling system - HouseCall Pro. *Automatically text & emails our clients asking if they would recommend our service after a job is clicked "finished." *When we first joined we started off with 41 reviews, we're now at 180 reviews total. That is a 340% increase!! *We've gotten more exposure on Google & Facebook because of the amount of reviews we've gotten through NiceJob *Our SEO has skyrocketed through the amazing website they built us at Convert.

CONS

The only con, is it doesn't integrate with Yelp for our customers to leave a review, but that is simply because Yelp has a strict policy.

Vendor Response

Wow thats awesome Joseph!! Great to see that kind of results generating reviews with NiceJob. And just wait till you see the new features we're rolling out soon!

Replied January 2019

User Profile

MICHAEL

Verified reviewer

Facilities Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

The best reputation management platform for small businesses

Being one of the smallest companies in a competitive market, it was a struggle to show the public how much our clients loved us. This has made it easy for all of our clients to share their experience, for us to show the client outcomes and then it's a great platform to update our website and social media sites with all of it.

PROS

It has made it easy to maintain the online reputation of our small business while sharing everyone of our customer testimonials with the world.

CONS

The web app when interacting with the device on mobile has been slow/buggy.

Anonymous

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed July 2018

Growing Platform, Needs Improvement

PROS

NiceJob is easy to use out of the box. It's great for businesses that are starting out and getting their feet wet at collecting and managing reviews.

CONS

NiceJob integrates with very few sites for leaving reviews. It does not integrate with sites for specialty businesses (e.g., legal, financial, real estate, etc.). Thus, it is limited for use by general, small businesses.

Vendor Response

Thanks for the review, we really appreciate feedback, and love hearing that you found it easy to use! We're integrating with several new specialty review channels in the medical and legal fields in the coming months, and just released an integration with Zillow! Please let us know if there are any specific sites that you'd love to see integrated and we'll do our best to have them added to our roadmap.

Replied July 2018

Waleed

Accounting, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

I liked my NiceJob experience

My experience with Nice Job was positive. I found the app easy to use and helpful in finding jobs.

PROS

The thing I liked most about Nice Job is the variety of jobs available. The app offers a wide range of jobs in various fields and sectors, making it a good choice for job seekers of all levels and experience. In addition, the application provides advanced features to help users find suitable jobs.

CONS

The thing I liked least about Nice Job is the accuracy of the information. Sometimes, information in job offers is inaccurate or out of date.

User Profile

MICHAEL

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

From 20 to 130 reviews in just a few months! And our social media marketing had never looked better.

It has changed our SEM, SEO and reputation for the better. We're getting client and prospect engagement on social media through the automated posts and regularly get compliments on our high level of communication.

PROS

The software guides our clients thorough what some feel is the arduous task of leaving a positive review. It helps remind them if they wanted to leave a review and then shows then the review sites that they already use.

CONS

Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.

Vendor Response

Love hearing results like that! It's been great working with you Michael, thanks for sharing!

Replied June 2018

User Profile

Jennica

Verified reviewer

Individual & Family Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Beautiful, professional, custom website with integrated review software

I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.

PROS

I submitted my custom requests and they built the website for my company in a very reasonable amount of time. I love that it's a monthly subscription instead of a huge upfront cost. The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.

CONS

I'd love it if there was a eCommerce option available that integrated with the website. Other than that, I've had no issues.

User Profile

Jim

Verified reviewer

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2020

Well designed, effective, great product & service

Obtaining reviews from customers has always been a challenge. We would get them when the customer had the impulse to do so but otherwise we were not regularly getting this objective feedback from customers. This product has virtually eliminated that challenge.

PROS

Setup quickly Integrated with my existing software (Housecall Pro)

CONS

I look forward to more related products. This product is very targeted on a specific function and does an excellent job. I only wish they had even more tools to help my business , I have that much faith in their ability to execute.

Reason for choosing NiceJob

Features and effectiveness

User Profile

Ben

Verified reviewer

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Great Software run by a Great Team!

I am overal very pleased with them. Even when there was a problem, their management team quickly took it upon themselves to correct it. They really stand behind their product and it clearly shows. I am so happy that I invested in their review management software and their website design product. (Nicejob Convert)

PROS

Amazing review management software. Easy to use, very customizable, their convert website product brings results.

CONS

Their Zapier integrations can have faults.

Vendor Response

Thanks Ben! And such a pleasure working with you as well.

Replied August 2018

User Profile

Mary

Verified reviewer

Individual & Family Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Effective - I've seen great results

PROS

The workflow is wonderful. Once contacts are uploaded, NiceJob takes it from there. I'm able to customize the messages that are sent to customers. I can hand-select customers I'd like to ask to review us. When sharing reviews on social media, I'm able to attach a relevant photo. Reviews over a certain number of stars (I choose how many) are shared automatically on social media accounts that I choose.

CONS

It doesn't work with Mindbody Online (yet). I need to upload a .csv file regularly, then click "invite" to get the ball rolling. When posting reviews on LinkedIn, the only option is to post to my personal profile rather than the company page. This may be a LinkedIn thing rather than a NiceJob thing.

User Profile

Doug

Verified reviewer

Environmental Services

Used daily for free trial

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Probably one of the easiest programs I've set up for business and that actually works.

PROS

The fact that this actually works and works well is huge. With so many tech companies out there, it's hard to choose. With NiceJob I've received about 10 reviews within a few days! This was only during the free trial. The paid version integrates with my dispatch software and will automatically work once jobs are complete! Saves time and makes money all at the same time! Excellent ROI!

Vendor Response

Thanks for the great review Doug! Love hearing feedback from our customers, and if you love how effective NIceJob is now, wait till you see what we have coming!

Replied February 2018

Joe

Consumer Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Doubled our 5-star reviews in 6 months, upped employee engagement!

We're a home services business and have been using NiceJob for about 9 months, and it's terrific. In the first 6 months, we more than doubled the number of Google reviews we'd received in the previous 15 years! And the reviews are overwhelmingly positive. NiceJob makes it so easy for customers to leave a public review. It turns out if you make it easy, customers are happy to share good things about your company. There are lead generation features that seem simple to use, but we haven't deployed them yet. NiceJob support is fantastic - responsive, accommodating and solution-focused. A great experience overall.

PROS

The automated campaigns are simple and easy to customize. It's a lightweight solution that packs a big punch.

CONS

Default settings can make customers feel "pestered," but you can modify to suit your customer culture/expectations.

James

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2020

Great added value

We have enjoyed much success with NiceJob and the time or two we have needed help the customer service is just as great. Thank You NiceJob!

PROS

Great idea that frees up the office from the chore of collecting reviews.Our reviews online have skyrocketed. We have as many reviews as the largest franchise plumbing company in our area. A online review presence is vital in today's market and NiceJob make sit easy and affordable to achieve.

CONS

Some reviews only get posted via NiceJob only and not on Google.

Reason for choosing NiceJob

Better options

Terry

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Take Your Business to the Next Level

Nicejob has made automating the review process so easy. Since joining Nicejob our reivews have jumped from 18 to over 400. The integration with our CRM made it an easy process.

PROS

Ease of use. Great customer service . Automation and time saving

CONS

I have no complaints or Cons with Nicejob.

Nate

Individual & Family Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Best company period

Honestly the quickest and most diligent company I have yet to work with

PROS

I haven’t worked with a better software company, they say will they will do them over deliver. Seo value - incredible Website - converting over 5x what it did previously Reviews - coming in almost 15x more frequently now. They are worth 10x what they charge, I will continue to be an advocate FOREVER!

CONS

Nothing, threw say what they will do and then over deliver

Vendor Response

Thanks Nate! Thats some pretty great results, so excited to hear that! And thanks again for taking the time to share your experience, its really appreciated.

Replied August 2018

Thomas

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Simply Amazing!

We have seen a 59% increase in the number of positive reviews since signing up with Nice Job. Our website was outdated and they made us a website that looks great and is easy for our customers to navigate. If I ever need to make any changes to the website, I email [SENSITIVE CONTENT HIDDEN] and I get a response almost immediately that the changes have been made. I've never worked with a company that is as competent as Nice Job.Thank you for all that you do.

PROS

We use Nice Job for the reviews and they designed our website. They do everything that they claim to: send out review requests to our customers, post them on social media, the website looks great and is easy to make changes to.

CONS

Nothing, everything has been top notch.

Vendor Response

Hi Thomas, love seeing the sales growth you're getting from NiceJob. And the best part is your NiceJob website will keep getting better over time :) Thanks again for working with us and we're going to make sure we keep helping your company grow!

Replied January 2019

Jessel

Facilities Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Awesome honest company with great results

Great!!!!!!!!!!

PROS

Easy to use ! Up to date technology ! Good customer service

CONS

None!!!!!!’ No complaints !!’

Todd

Facilities Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

One and Done

As owner of a small business I have a lot on my plate. Having a quality service like NiceJob takes this one job (that should not be ignored by any business) off my plate and does it much better while providing me with information on customer satisfaction.

PROS

I don’t have to think about it and it gets done. Some folks have the best intentions to write a review, NiceJob gets many more. Reviews put you in a different category with less price resistance and bigger tickets. Reviews also let us know that our techs are maintaining quality work and great customer service.

CONS

At first, I thought it was a little pricey, but soon saw the benefits of having it on our team.

Reasons for switching to NiceJob

Because I have seen the value of great reviews and NiceJob promised to get at least 10% more.

Wayne

Alternative Medicine, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Amazing product

PROS

Very easy to use. I like how they ask for reviews. The customer support is next level. Even helped me get it all set up on my website.

CONS

Doesn’t connect to my ehr. Not their fault, more my ehr’s fault.

Colby

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Best money spent each month

Great to work with.

PROS

This is by far the best money I spend each month. I went from 2 google reviews that I had to beg for to 50 in about 6 weeks. As a result my SEO has naturally ranked much higher and my phone rings nonstop all day. Plus my customers trust us before they even call us because all of the reviews have been so positive.

CONS

My only complaint is that they do not make it easy to call them. You have to communicate with them through a web portal. That can be annoying.

Vendor Response

Thanks for the great review Colby! Going from 2 to 50 in 6 weeks is pretty awesome, well done! Improving our phone support response times is something we're working on as well, we're implementing a cloud call center to help us handle that better. We're looking forward to getting you from 50 to 500 now!

Replied October 2018

Daniel

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Great platform for review automation

Great experience

PROS

We use it in sync with jobber the process is all automated

CONS

Accurate lead tracking. I think the insights need a little bit more work

Reason for choosing NiceJob

The review and website integration

Jennifer

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Tried Others - This is Great!

They called me after setting up free trial. Customer service is great!

PROS

Campaigns - Emails and Texting. Works with my CRM - Liondesk

CONS

How to add a single contact was not easily found.

Reasons for switching to NiceJob

Oggvo was overly expensive

Lynn

Health, Wellness and Fitness, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Perfect solution

I have had a wonderful experience so far

PROS

The easy of software, great support and a good price

CONS

Would like to know when someone opens the txt or email...for the review request

Reason for choosing NiceJob

Cost

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Reviews for our business

Pretty good for the money.

PROS

It was easy to get going and implemented

CONS

We are not getting as many reviews as we would have liked.

Vendor Response

Thanks for taking the time to review NiceJob! We'd love to help you get more reviews, reach out to our customer success team via the in app chat bubble or our 1800 line and we'll make sure you're getting the most out of NiceJob!

Replied January 2019

Lara

Utilities, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Excellent Review Request software

Excellent!!!! They are amazing to work with. [SENSITIVE CONTENT] and the entire team responds quickly to any questions or concerns that you have.

PROS

It is extremely easy to use. There is no learning curve and we are already seeing excellent results.

CONS

Nothing. I cannot think of a single thing that I don’t like.

Melinda

Consumer Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Nice job

Automating the review request

PROS

It automatically sends the reviews to the different sites of our choosing and we do not have to get them dine manually

CONS

There was no cons for us we loved it. If there is any cons the pros outweighs it

Showing 1 - 25 of 192 Reviews