Notifii is great for any housing complex because it syncs with the property management software so you are not able to log in a package for someone who doesn’t live there. This saves space so you immediately know what to send back and saves time looking up names/apartment numbers. There is a record of every package that comes in and out of the office and there are a number of features that you can customize to fit your specific need.

I manage a student housing complex which employs full time office staff, along with part time student workers. My favorite things about Notifii are that it’s easy to use, accurate and saves us time. Notifii clearly communicates to residents both when a package has been delivered and picked up. There’s also the option to add more information to the notification, such as the package being heavy or perishable. Notifii also helps us avoid confusion between staff members since everything is traceable- from the moment the package is logged into the system, to where it is put in the package room, to when it’s picked up and by who. We also love that all the notifications sent out are customizable.

In all honesty, we haven’t run into any problems with Notifii since we started using it. The one time I contacted customer support, the issue was on our end with our internet provider, but the response time and follow up from the Notifii customer service team was amazing.

Organization of Packages, Reference database for mail that comes in with only the name on it or when students or offices inquire about packages, Improved reporting data on packages that come to the college

I love the simplicity of the software. Its easy to use and every category/function is clear. The automatic fill function has proven to be a time saver when entering packages into the system. The software has greatly reduced the time spent searching for packages when customers think something has arrived and greatly increased the speed in which packages are picked up in our mail room. Rarely have more than 30 packages been left at the end of the day.

Not every category of service that carriers provide is included or updated when the names change. I occasionally have to place packages in the next closest category. It is a minor thing and I understand that some carriers may have too many categories which might decrease the ease of use.

Easy to implement, easy to use, specifically for non tech type of construction worker.

We use this software to do a modified task. As opposed to notifying an appartment owner or office person of a package, we use this to notify the Project Manager of a construction project that they have equipment stored in our warehouse.

We can only notify one person, we really need to notify multiple people of a delivery. Also, uploading a scanned document would be great as opposed to only a photo.

Overall, all of our users like the software and the information they receive about their packages when notified. Searching for packages from an administrative standpoint is very easy and the software is user friendly.

Ease of use and information is easy to retrieve.

Emails going into users Spam. Had to create an alias to solve this issue. Customer service was very helpful in solving the issue for us.

Very easy to use. The mobile app makes checking in packages so fast for our staff.

Nothing! The system does everything that we need it to do!

Overall it is awesome. Anytime I had an issue calling in to Customer Service is simple and it is so great. I really love the whole process.

I love how easy it is for us to log a package. We get a lot every day for all of our residents, and the ease of checking it in is awesome! I also love that it reminds the residents that they have a package and they can see a photo of the package that they received so they know what they are picking up.

The downside to the new feature, we don't have the most updated technology and can't use the new scan feature to log the package.

I love it! I remember the days of making list and maunually contacting students to get packages through phone calls, outside texting services or just delivering to clear out the storage closet but this product has made our lives so much simpler. Allows my part time staff to organize and track what we are taking in and with everything being delivered these days it allows us to take photo's and ensure we are tracking what we hand out and to who!

I love the ease of the software, the ability to back up the properties especially when in student housing when hundreds can come daily and the availability to add additional security which makes residents feel comfortable.

I don't have anything negative to say and I've used this product at multiple properties over the last 7 years.

Pretty decent

It’s user friendly and works well I like the product.

Should be able transfer mailroom packages in bulk easier

Great customer service every time I need something.

Love the use of the ipad to log, track and sign out packages. The software is easy to use and is very valuable for the residents to receive text or email messages to pick up their packages. The reporting is also very useful in determine and tracking key performance data.

Would love to see them team up with residential property management for integrations.

The amount of time saved using Notifii (as opposed to a handwritten or self-designed tracking system) is incredible for our staff, and residents love the ability to receive automated, immediate notifications for updates on their items. They are a great partner!

Nothing! No issues here. When any issues come up, the support team and [SENSITIVE CONTENT HIDDEN] are very helpful and do everything they can to resolve the problem and why it happens.

We have had an excellent overall experience utilizing Notifii Track

The ease and functionality makes keeping track of packages almost seamless

There is nothing we dislike about Notifii Track

It's much easier to track trends. I didn't realize how many heavy packages I was logging in until I had the option to log and pull that information.

This software is very easy to use once setup (the setup isn't bad either, its pretty intuitive). I have employees that are NOT computer savvy, but are able to use Notifii without a lot of training. For anyone that has grown up with cell phones and computers, they will only need about 5-10 minutes of training, depending on the complexity of your locations needs. It includes everything I need, with space for extra notes. I like that it has different sections for notes to the recipient, and only notes that the mail center can see. Also, the ability to take PICTURES!! I can take a picture of someone's ID in order to log out, so no direct contact during COVID. I take a picture of the package, I rarely need to know who the sender was, but on the rare occasion it's easy to pull up without having to manually enter that into a field for every package. The pictures also provide proof in case the package was addressed to the wrong person or wrong location, taking the blame off me.

Sometimes when I'm logging a package the screen clears out and I have to re-enter it. It's not that big of a deal, except for on the occasion that I have logged several packages under one entry, or had to type in the tracing number because the bar code was damaged. I also would like to see just a litttle less space between the fields on the mobile app version. I'm using an iPhone X and I can enter ALMOST everything without scrolling. If there was slightly less space I wouldn't have to scroll to finish the entry. This is a pretty minor inconvenience.

It makes it very easy to send out mass texts and emails, and then to also easily contact certain groups of people. Generally, I have very positive feelings towards Notifii. The kiosk mode of the package check-out feature has been a huge help (especially since I no longer have to manually update the app after checking in a new batch of packages).

It does make it very easy to contact residents of our apartment for anything. The package check-in software is very nice, and now with the kiosk feature, more streamlined to eliminate any confusion on the part of the residents.

We've had some issues with certain residents not receiving the text message notifications, though that problem likely lies with the cell phone carriers. I do wish that there was some delineation in the text messages, so that they're not receiving the package notifications and community texts all from one number. The people that have a bunch of packages filter in from various couriers all day may end up missing something important.

Great software! Great company with great customer service. They really made it easy to order, get set up, and they even check in on us.

Our apartment community receives a lot of packages daily, and we used to keep track of them in a binder. We constantly had issues with packages not being logged in and out correctly, which caused a great deal of hassle for the residents (and the office). This system is so easy to use and fun! It takes seconds to log in and out a package, plus it notifies the resident immediately. We used to have packages sitting in the package room for weeks taking up space, but now most packages are picked up same day. No more overly stuffed package room. We utilize the app on an iPad, our iPhones, and the desktop. More than one of us can log in packages at the same time, which really saves us a lot of time. We love this system!

We don't have any complaints. We have used it for a year, and we absolutely love it.

What I like most is that Notfii keeps up with technology, so they're always adding new features that make using the app and logging packages a breeze. They also have a really cool function where you can display received packages on a TV that updates in real time. Our residents love that feature.

I wish there was an easy way to delete previous residents. There may be, but I'm not sure what it is.

Overall, the experience has been positive. We were using a paper logging system; Notifii has greatly improved our efficiency and record keeping. Customer Service has, for the most part, been responsive. We are set up to email groups and we had a problem with some members of the group not receiving the email. I called customer service and they were able to identify the problem and fix it within a day or so. I have asked Notifii to give us the ability to modify an entry and they are either unable or unwilling to do so. For that reason only, we are investigating other systems.

The software is easy to setup, easy to use and quick to learn. Our needs are pretty uncomplicated and Notifii meets them well. The price is affordable and there are no lengthy contracts.

My biggest problem with Notifii is once a package is logged-in there is no way to modify the entry. For instance, if a package is logged-in to the wrong recipient you cannot go into the database and change the recipient. If your system is set to send reminder emails and the package is logged to the wrong recipient, then the wrong person will continue to receive the reminder emails until the package is picked up. Annoying for them! Also if you want to generate any reports with recipient totals, your numbers are thrown off. Other things I would change if I could . . . the ability to resend emails for specific recipients and turn on/off the reminder emails for specific recipients. Either everyone gets them or nobody gets them. For example, if you know that someone is out of town and they have notified you that they will pick up their package when they return it would be nice if you could stop the reminders. You can't. Again, annoying for them! I would also like the ability to customize the 'Special Handling' choices.

We use this to figure out problems with PO deliveries on campus. It helps us locate PO's that may have been entered incorrectly by our computer supplier. Occasionally we will have them apply 2 PO numbers to one packages and this system really helps us keep track for where all packages are going on campus.

I like that I can easily how many packages came in each day. The reports work mostly as I wish they would. My favorite part about this program is how easily I can search through old data and find out when, where, or even what came in for a specific customer.

I wish the reports could be pulled out into an excel file. I have to run a lot of reports for the end or our fiscal year so if I could move them easily into a excel file that would be great!

Notifii track has improved our work environment from day 1 and continues to be the greatest asset we have.

It has been the best bang for the buck compared to other systems. The flexibility and ease of use helps us process 200-600 packages a day. On the busier days we can set up another station within minutes at any available computer. Hardware is easy to obtain. I like that we are able to upload information pertaining to a persons location on campus and PO box information. Any changes to the roster are easy to make. We are able to use Notifii as a directory when sorting mail and are able to export information for planning deliveries on campus.

If we could remove the human error portion when logging in packages out of the equation the system would be flawless. It has nothing to do with Notifii.

With Notifii, we are able to keep track of our monthly, weekly and even daily packages that come in. This is a HUGE help when it comes to tracking shipping costs for jobs/events.

I love that we can have multiple mail room locations! This proves the most helpful when we are working on job sites and can open a mail room pick up location for that job site while still having our three (main mail room and two loading/shipping docks) running at our home office. Also, the reports are nearly invaluable when we need to track shipping costs for shows/jobs we do.

I do wish it were a bit easier to move packages to other mail rooms. I.E. if we had a package arrive at our office that we would need to ship to a job site. Rather than keep checking it in & out of the different mail rooms, just changing the mail room would be way easier. Less steps and less emails (which everyone would love the email part LOL).

I think that Notifii Track is a good program to help our community log packages in and out and to keep track of all packages. Notifii is very easy to use and reliable. I would defiantly recommend Notifii for other businesses and package tracking.

We did experience a problem with Notifii not sending out emails or text messages to reidents when packages were logged in but we are looking into that with customer support.

Experience has been very good. We have many different users in two locations on campus.

The Ease of use and that the app can be downloaded and used on your smartphone

Nothing disliked about the software to this point.

I, personally, am thankful this program and it's developers exist. Thank you to all the devs who brought us this excellently built product. My relations with sales and support was also pleasant and they ensured I was set up quickly. As a Property Manager overseeing 200+ apartments with well over 500+ tenants, Notifii has given us a tool to make our tenants satisfied and in-control of their mail. This amenity is well worth the investment if you struggle with keeping up with packages and I will be the first to tell you to look no where else: it would be imprudent to select anything but Notifii.

Accurate. Our tenant roster is always up-to-date and we get to choose who exactly to notify. Fast. Logging stuff in and out takes seconds and the push notifications are nearly instant. Fun. Our office has a fun time sending custom texts/emails to make our tenants smile when they stop in, anything to give them that extra boost to let them know we care. Cool. Um, we have massive street cred now.

Setup. If you aren't the most savvy, setup may take you a day to get used to. Users also need to think about purchasing or investing into a smartphone or tablet to make the system run smoothly. Not a lot of people like the upfront capital expense, but thankfully Notifii offers to loan you a device right from the get-go.

Running a 924 bed student housing apartment complex, our residents love ordering packages. From books to household goods to care packages from mom. This system is by FAR one of the best I've used and would be the only one we will use. Our company tried another service and within a week, we were back to Notifii!

The ease of the logging in and out. Quick and efficient and no issues with residents missing a notification via text/email that their package has been processed.

There is nothing not to like. It's a very simple program to figure out.

Amazing. Would recomend

easy to use, easy to track, easy to maintain

not enough integrations with major carriers API integrations with UPS, FEDEX, AMAZON, FTL or LTL tracking