ON24 vs SharpSpring

ON24 has 211 reviews and a rating of 4.35 / 5 vs SharpSpring which has 684 reviews and a rating of 4.55 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.35 / 5 (211)

4.55 / 5 (684)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

February 8, 2021

May 11, 2021

Pros/Cons

  • Pros

  • Easy to use, very reliable, and rich functionality

  • It is a straightforward, easy to use product for our audience and our speakers. We like it mostly because it is simple. We also like the metrics/reporting features.

  • Cons

  • There are some elements I would like to have more control over the design. The polling questions do look a bit plain. But most of the elements are easy to customize.

  • Costly compared to others platforms in this area, have had a few issues with on demand version not downloading, but has been quickly resolved so not a huge deal.

  • Pros

  • Features are easy to use but really powerful. Intuitive to use, low price in comparison to other apps. Great support

  • Easy to use, great functionality and amazing results

  • Cons

  • São pontos que eles já estao melhorando, mas por ser uma plataforma americana, alguns pontos (detalhes) acaba sendo diferente aqui no Brasil

  • My only complaint with SharpSpring is that some tools can be a bit buggy sometimes, but customer support has always been very helpful.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

7 Recommendations

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos