About OneUp

OneUp is a social media management solution that enables organizations to view, schedule and manage posts across multiple social media channels including Twitter, Pinterest, Instagram and Facebook. The application lets teams post videos, short posts, articles, images, and other types of content to interact with their followers. OneUp includes search functionality, which allows users to search content across social networks in real-time using custom keywords and hashtags. OneUp offers various features such as a drag-and-drop calendar, analytics, bulk upload, multiple posts, custom workflows, multi-board pinning and more. Additionally, marketers can schedule automatic posting of content for specific dates and time to engage with the target audience. OneUp is availabl...

OneUp Pricing

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Not Available

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OneUp User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 264 reviews

User Profile

Teya

Verified reviewer

Company size: 51-200 employees

Industry: Arts and Crafts

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
1

Customer support

out of 5
4

Functionality

out of 5

August 2019

Not a 10 because of POOR CUSTOMER SUPPORT

They are still developing it and it feels like it, but it is a great product being in development!

Pros

I like the software a lot. It is extremely affordable and nice to work with. I can tell that they are new on the market because of some chaos in the organization, but I believe that they will improve very fast. One of my fav features is that you can make a post repetative and not care about not having content in the future.

Cons

I registered because I was promissed by the support team that they are working on a feature that I needed and that they will release it in a couple of weeks. I paid for a full year. 2 mounths later they said they changed their plan and are not doing it. Also getting a response from the support team is not guaranteed. They sometimes don't feel like answering a question and stop the conversation right in the middle and ghost you.

Reasons for choosing OneUp

Pricing model.

Response from OneUp

Hey Teya, thanks for the feedback. We actually completed your feature request :) It just took a little longer than we originally expected!

Replied July 2021

Brian

Company size: 2-10 employees

Industry: Media Production

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

April 2021

OneUp for LinkedIn/Instagram

Time is all I have when it comes to servicing clients and OneUp allows me to efficiently schedule my postings and not have to worry about if I posted content at an appropriate times during the week. I love that I can hammer out my posts on the weekend and then drop them into the scheduler and trust that everything goes like clockwork.

Pros

OneUp makes posting to Linked-In for me super easy and allows me to schedule my posts accordingly, so I don't have to keep visiting the platform. The interface is very intuitive and all web based. I love the fact that I can proof a lot easier without the fear of publishing by accident and attach my photo to post as well. This and the fact that I can schedule my Instagram posts simultaneously to reflect on a different platform is very powerful and saves a lot of time as posting to Instagram via my phone for me is awkward.

Cons

At this point in my OneUp experience, I have no issues or criticisms. Their prompt replies to all my questions is testimony to their commitment to the overall experience of their customers.

Reasons for choosing OneUp

OneUp's functionality and its price point for me could not be beat. Being a start-up I find this the perfect go-to social media scheduler to help build my brand.

Response from OneUp

Thanks Brian, we are happy to hear that you are enjoying OneUp for scheduling your LinkedIn and Instagram posts :)

Replied April 2021

Grace

Company size: 51-200 employees

Industry: Internet

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

OneUp for Twitter threads

Ease of scheduling posts ahead of time!

Pros

I'm using several social media management tools and they don't have a function for scheduling Twitter threads ahead of time, and OneUp helps our team lives easier by providing this option for us so we don't have to manually post the threads!

Cons

I haven't experienced any problems on this platform.

Reasons for switching to OneUp

They don't have Twitter threads scheduling option.

Response from OneUp

Thanks Grace, glad to hear you enjoy using OneUp for scheduling Twitter threads :)

Replied October 2021

User Profile

Rick

Verified reviewer

Company size: 2-10 employees

Industry: Design

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Value for money

out of 5
3

Functionality

out of 5

September 2019

Rudimentary social-sharing app offers no unique features

It was frustrating and non-intuitive to figure out how things worked. The interface was not appealing. There was no onboarding of any kind.

Pros

Well, not much really. Yes, it's a social sharing app and one can invite team members. The best feature is the ability to add and automate RSS feeds. Bitly integration is included. It has a Chrome extension but I didn't bother installing it because there was no link in the app itself to the Chrome webstore. I shouldn't have to go search for it myself.

Cons

The interface is rudimentary, ugly, and often confusing. For instance, when adding social networks, it wasn't clear that anything had happened because the UI element that indicated success was way down on the page. I have a 14-inch HD laptop screen. You have to have an iMac Pro or something to even notice the network had been added, without scrolling. Just indicative of the overall bad design. OneUp doesn't offer a single unique or compelling feature to persuade me to switch. There doesn't appear to be a default schedule for posts. Instead, the process of manually adding time slots is extremely tedious and time-consuming. Buffer, for instance, automatically sets up best-possible times for posting based on your time zone and the social network you're using. You can, of course, change that, but it's a big time-saver and it's based on their years of accumulated data.

Response from OneUp

Hey Rick, appreciate your feedback, however it seems like you may have missed some features. 1. In terms of onboarding, there is a tutorial video on the very first page inside of OneUp after you sign up. Did you get a chance to watch it? 2. There is a link to the Chrome Extension inside of OneUp. However, I guess we need to do a better job of making it easier to find. Thanks for the feedback. 3. OneUp does indeed have a Posting Schedule feature, where you can set predetermined timeslots for your posts. It is under "Posting Schedule" on the main navigation bar. Did you get a chance to check it out? All that said, we appreciate the feedback and hope to see you again soon :)

Replied September 2019

Katie

Company size: 11-50 employees

Industry: Research

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

Thankful for OneUp

My overall experience with OneUp has been outstanding. The ease and customer service is unmatched. Surprisingly not many platforms allow you to post threads like this and I am so thankful to have found OneUp.

Pros

The ability to schedule threads is the most important thing we were looking for from this platform. Before I found OneUp, another team member and I would have to go in and manually post Tweet responses twice a day. The ability to bulk schedule is an absolute plus. This platform has been a life saver and my team and I can't wait to use it again for our public health intervention.

Cons

I am happy with every aspect of this platform. The only thing I can think of to be improved is having the ability to schedule different tweets in the thread instead of having them all go out at once. Though for the project I am working on we do not need this and therefore, OneUp is the perfect platform.

Reasons for choosing OneUp

The ease and customer service of OneUp was not matched by any of the alternative sites we considered.

Reasons for switching to OneUp

Hootsuite does not have the ability to schedule threads which is what we needed for our project.

Response from OneUp

Thanks Katie, glad to hear you are enjoying OneUp for scheduling Twitter threads :)

Replied July 2021

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