Ontraport

RATING:

4.2

(87)

About Ontraport

Ontraport is a no-code business software that empowers service businesses to systemize and scale. Ontraport manages and automates the entire buying cycle, resulting in faster growth while freeing up business owners and teams to deliver more customer value. Ontraport’s full set of marketing, sales and business operations features include CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites. Service providers of all kinds — including consultants and agencies, coaches and advisors, and personal and professional service providers — trust Ontraport to achieve more growth with less work. For more information, visit www.ontraport.com.

Ontraport Pricing

Ontraport offers a variety of plans to choose from based on the features you need. Pricing adjusts with the number of contacts in your database and users in your account. You can choose a monthly or annual plan, and all plans start with a 14-day free trial. Ontraport offers a Done-With-You Setup and Training Package for getting set up in your account quickly and easily. Users can also access a free video library with step-by-step instructions on getting started and using every feature of the platform.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

With Ontraport, you can build dynamic websites and web apps that offer your visitors personalized experiences. Business of all sizes use Ontraport to create blogs, customer portals, online courses, directories and more.

Ontraport Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Ontraport

1 - 5 of 87 Reviews

Andra

Computer Software, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2021

Great for a marketing CRM

User Profile

Mitch

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2017

Ontraport is so powerful and flexible - almost to the point of overwhelm

The biggest benefit is that it allows us to intelligently segment our customers and have a true CRM where we can see what happened when and troubleshoot errors.

PROS

You can just do so much with this software. It's amazing to have the ability to use such a powerful tool where we can design helpful systems for all aspects of our business without ever having to pay or consult a developer. The new updates they have made to the software have been amazing, and I love how there is always a helpful support person just one click away if you ever get stuck.

CONS

Because the software can do so much and is so flexible, it can be a bit overwhelming and at times confusing because you end up doing things in a non-standard way which can lead to a messy account.

Vendor Response

Hi Mitch! There are so many possibilities within ONTRAPORT. A best practice is to think through each process and what reporting you would like before building. You can always share your build with the ONTRAPORT Facebook User Community to get feedback before launching. Our experts and power users usually do this to see if there are other ways to build more efficiently.

Replied June 2018

User Profile

Andres

Verified reviewer

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2021

Great software but you have to be an advanced user to use it properly

I've been using ontraport for more than 6 years and it's a great tool, but you have to be an advanced user to use it properly.

PROS

Very complete for marketing automations and advanced marketing campaigns that include lead generation and sales (including one click upsells), however, it's for advanced users.

CONS

The user interface needs work, specifically metrics and reports. It's too complex and need many filters to get what you want.

Reasons for switching to Ontraport

Needed better marketing campaigns.

Vendor Response

Thanks for your feedback, Andres. We understand that there is a learning curve with the app (as there is for most technology) which is why we've launched Ontraport University. OPU offers 150+ video lessons on all things Ontraport and is free to all our users. Check it out here: https://ontraport.com/university

Replied May 2022

Dario

Professional Training & Coaching, 2-10 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2019

Tedious and complicated system with Bugs that cost a lot of Time & Money

So far not good, overall the Customer Support is great and they are very helpful and friendly, however on the other hand, when technical issues occur like the one I am going through, where the Automation does not work, it takes ages to figure it out and get it sorted. I am considering to leave ontraport if it is not fixed soon and they are not making it up to me for wasting my time by giving me at least 1 month for free, for all the inconvenience they caused due to their technical errors and lack of judgement to figure it out in the first place when I first mentioned it over 1 week ago.

PROS

At first it looked simple and the Dashboard with the navigation on the menu is okay to get used to it.

CONS

1. The Automation isn't working, even when following all the steps and get support to double check that everything is in order, I have a landing page setup with the correct optin form and the campaign email messages are in order too, but it does not trigger the campaign when I optin with an email address. 2. The Page building tool is sometimes cluncky and freezes on you, so one has to go back and refresh the page, before you can proceed with setting up and building your Landing or Sale Pages. 3. Confusing structure on how to setup an automation, there are so many small steps in between that one has to consider that if you are not a technical genius you will need a Psychiatrist after having completed a setup, because of the stress you will go through getting there. 4. Expensive for what it does and not practical, very time consuming to get even the first campaign launched, 2 months passed and I have yet to experience the Benefits of using ontraport.

Reasons for switching to Ontraport

Wanted to have all in 1 system from crm, to landing pages to automation and video management.

Brooke

E-Learning, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Very versatile

Ontraport is a great platform and they are making it better all the time.

PROS

The automations are great. You can create campaigns that automate a lot of tasks and triggers in a single campaign.

CONS

It doesn't connect with a lot of other r platforms. The tracking and dashboard isn't very good compared to Keap.

Reason for choosing Ontraport

Cheaper

Reasons for switching to Ontraport

Couldn't run multiple products

Vendor Response

Hi Brooke! We're consistently adding new integrations to the platform so keep an eye out. Thanks for the feedback!

Replied February 2023