--- title: "OptiMonk Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of OptiMonk. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OptiMonk is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/optimonk-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Lead Generation Software](https://www.softwareadvice.com/marketing/lead-generation-comparison/) / [OptiMonk](https://www.softwareadvice.com/marketing/optimonk-profile/) / OptiMonk Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/optimonk-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/optimonk-profile/alternatives/) # OptiMonk User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 22 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 5.0/5 - Value for money: 4.9/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 19 reviews (86%) - 4 stars: 3 reviews (14%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## OptiMonk customer reviews Showing reviews 1-22 of 22 (page 1). ### MUST HAVE if you run an Online Business - Overall rating: 5/5 - Reviewer: István K. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. One of my favorite online tools. The real value for money at my side starts when I put 1$ in and get at least 10$ out. With OptiMonks kickass premade popup templates I’ve made so powerful campaigns (no design skills at all, I’ve grown up on Canva 😀),​ that it’s crushed my ROI. With the FREE trial, it’s a real no brainer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tons of free templates, outstanding design, powerful triggering settings. I've tried a couple of alternatives, but this one is delightful 👌 #### Cons The only thing I’m missing is the built-in​ embedded forms function. That would be reaaallly astounding 😀 #### Vendor response Thank you soo much for sharing your thoughts with us :) Replied July 2019 --- ### Fun and interactive templates for capturing emails - Overall rating: 5/5 - Reviewer: Katya V. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Optimonk has many intuitive and attractive pop-ups that have high customizability (to show after x amount of seconds, certain % of scroll etc). I know people have gotten great results with Optimonk so I am looking forward to split testing (they have that option) and finding the right match for our audience. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Starting out with the templates, I loved the variety of choices offered. Many industries were covered and different methods of email capturing were available, from game-like spin the wheel, to personalized questions (which is what we chose). #### Cons Although it was fun to set up, our conversions haven't increased as significantly as we had thought, compared to our previous popup software. I wonder if the ranking / sorting system is accurate and truly shows which ones have the highest conversion rate. Also, in my own testing of the results, I found that the pop-up did not come out exactly when I programmed it to. Sometimes it would take much longer than the x seconds / % scroll I chose. #### Reasons for switching to OptiMonk We found that optimonk had higher customizability for mobile --- ### Very easy to setup and great support - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Nice combination of tools for lead generation and scarcity tactics that integrates with Zapier to any platform you use to nurture the leads. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great to setup with wordpress. Settings and rules for targeting, appearance, lead generation, etc are very easy to implement. Support team is also great and helpful. They work closely to us to improve SEO performance within the plugin. #### Cons Pricing model based on pageviews can make the tool expensive, specially when you have campaigns. The pricing is calculated with the entire pageviews of the entire site. #### Reasons for choosing OptiMonk Pricing and easy of use #### Reasons for switching to OptiMonk Pricing and support. --- ### Improvise website conversion with optimism - Overall rating: 5/5 - Reviewer: Somu S. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered It has been wonderful. We have got a lot of conversion ever since we started using optimonk #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Optimonk gives a fantastic customers experience on website. There is a pop up for everything whether you want to collect emails or promote your social media or collect feedback. They have even Holiday based themes for better performance #### Cons There are some features which are only available on the paid plan but that’s understandable --- ### Best way of collecting Facebook Messenger subscribers - Overall rating: 5/5 - Reviewer: Soma T. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered With 80-90% open rates, Messenger marketing is the new email marketing. OptiMonk is one of the earliest adopters of boosting Messenger sign-ups that comes with lots of personalization features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Smart form display: asking Messenger opt-in instead of forcing email sign ups when the user is logged into Messenger. That’s super useful especially on mobile devices. #### Cons I don’t really have any complaints, rather a feature request :slightly_smiling_face: More templates (e.g. side messages) with Messenger opt-in. #### Vendor response Thanks for sharing your thoughts We're just working on dozens of new templates - including some sidemessages that can be used to gather Facebook Messenger subscribers :) Replied August 2019 --- ### OptiMonk saves time for me - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Highly recommended - especially for email capturing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best exit-intent popup plugin I’ve ever used. It provides mobile exit intent as well! OptiMonk saves lots of abandoning visitors day by day in our garden store. #### Cons I can’t see detailed statistics by device. #### Vendor response Many thanks for your feedback and your tip :) It's been added to our list of feature ideas :) Replied August 2019 --- ### OptiMonk Review - Overall rating: 4/5 - Reviewer: Anik P. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been really good and would recommend to anyone wanting to try this for your website. The interface is really friendly and you don't need any technical skills and wherever technical skills are required, you can get in touch with the customer support; they will sort things out for you in a flash. So far it has been a good experience! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The dashboard is easy to understand and play around with Creation and implementation of campaigns is very user-friendly Creating custom form fields is also very easy All in all the user interface is really good The customer support team is a real champion - very responsive, helpful and lightning quick. #### Cons There are some limitations/wishlists from OptiMonk A lot of integration is still not available and a webhook does not really provide a great experience Certain customisations are not possible straight forward and need a workaround where you end up losing some in-built features The designs/templates could have a little more variety say maybe from an industry perspective #### Vendor response Dear Anik! We're glad you found the user interface and the support really good :) We would be very pleased if you could send your integration requests to our support team (support@optimonk.com), and we will investigate them. It's also a great idea to create industry-specific templates - thanks for sharing it with us. Replied March 2020 --- ### Effective & Easy-to-use - Overall rating: 5/5 - Reviewer: Gabor I. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered When it comes to collecting email subscribers, OptiMonk is the best option you can choose. Recommended! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Gamification popups (e.g. lucky wheel) and wide range of targeting options. #### Cons I use a smaller CRM system and there is no direct integration (although we can connect the 2 systems by using Zapier). #### Reasons for choosing OptiMonk Value / Cost ratio. #### Vendor response Your feedback means a lot to us, thanks for sharing it with the Capterra community :) Replied December 2019 --- ### Filling Your Top-Of-Funnel Has Never Been Easier - Overall rating: 5/5 - Reviewer: Dion D. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The platform provides a seamless user experience and learning the interface was very intuitive. The goal was to capture more of the visitors to nurture them and convert them to customers. That mission was accomplished efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Out of several trialed products, OptiMonk was the most user-friendly and easy to integrate. The opt-in rate doubled when compared to the previous provider. Connecting to our automation tool was seamless. Split testing of different display options was push-button simple. #### Cons The analytics could have been more in-depth. There were some metrics that would have been beneficial to our analysis and optimization decisions. --- ### If you want to make money with your popup, Optimonk is the way to go - Overall rating: 5/5 - Reviewer: Zsolt D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the great built in designs, and drag and drop builder is cool as well. But what I like the most is that you can make money with Optimonk. There are lots of special features, that allow popups to be personalized and triggered at the best moment and place. #### Cons The software itself is really smart, so you need some time to get around. But after that, you're good to go. #### Vendor response Thanks, you're awesome! I'm glad that our drag'n'drop editor and the personalization options are useful for you :) Replied August 2019 --- ### Business Partner Loves It - Overall rating: 5/5 - Reviewer: Angela W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it was great while we used it but right now it doesn't serve me. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros My business partner setup Optimonk so I don't know the specifics on it except how it works on the front end. I like how we could choose when the pop-ups happened, how often, etc. It always worked and integrated well with ActiveCampaign, #### Cons When I wasn't working with my partner anymore, I ultimately stopped using this software simply because I could do pop-ups for free in my Kajabi website. I prefer all-in-one solutions to simple things like this because it's too much to manage integrations and to continue to pay for each service. #### Vendor response Hi Angela - Thank you so much for your thoughts, we really appreciate your feedback :) Replied December 2019 --- ### Easy tool for implementation a pop up window - Overall rating: 4/5 - Reviewer: Helena J. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use, thanks to templates you can easily create any pop-up. #### Cons Sometimes the pop-up did not look the same as it was shown. In some cases it did not appear. #### Vendor response Hey there, We would like to take a moment to thank you for your very kind review; we are delighted that you have had a positive experience with OptiMonk and you like how easy it is to create popups :) If you experienced any strangeness regarding the appearance of the popup, we are very sorry; we will be more than happy to help you with anything; open a chat with us or send us an email. Kind Regards, The OptiMonk Team Replied November 2023 --- ### Hands Down! - Overall rating: 5/5 - Reviewer: Nemil S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered Great experience overall. Keep up the great job team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the best popup and CRO tools available in the market. A lot of useful features, customization options, and awesome templates. The support is fabulous. Just a couple of pointers need to be addressed which have already been shared with [SENSITIVE CONTENT HIDDEN]. Hope to see them live soon :) #### Cons There is no option to set the probability of the spinwheel. #### Vendor response HI Nemil - thank you so much for your review, we really appreciate your thoughts :) Good news: the probability of the spin wheel can be adjusted. Please check it out, and if you have any questions, our support team will be happy to help you :) Replied March 2020 --- ### My favourite marketing software - Overall rating: 5/5 - Reviewer: Norbert S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered One of the best marketing softwares that I use continously. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Targeting and design options, and the first-class support. #### Cons There are smaller bugs in the editor that I don't like. #### Reasons for choosing OptiMonk Helpful support. #### Vendor response Hey Norbert, Thank you for sharing your thoughts with us. We're continuously working on our editor to make your design work even more enjoyable :) Replied August 2019 --- ### Best lead generation tool - Overall rating: 5/5 - Reviewer: John V. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Amazing ROI, tons of templates, versatile editor. Highly recommend it! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The possibility to capture Messenger subscribers is beyond imagination! Amazing tool #### Cons Nothing I can think of at the moment, I like it as it is. #### Vendor response Thank you John, your feedback means a lot to us :) Replied August 2019 --- ### Fantastic Functionality - Overall rating: 5/5 - Reviewer: Shane D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Exceptional value for money, and their customer service staff are prompt, informed and so helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The range of functionality on the free version alone is simply outstanding. There are so many settings to configure that there is little chance you won't find a way to configure to your perfect desires. #### Cons There are so many configurations possible, that you can get a little overwhlemed, and lost in the menus and submenus. Perhaps a tutorial video with an expert navigating all the menus and settings (and their effects) would be helpful. --- ### Excellent Campaign Maker - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been able to grow the Amount of Visitors that are interested in my Offers in less than 30 days #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease to set up Appealing Offers and Campaigns that Converts for my Customers #### Cons I would love to have the possibility to also create landing pages in OptiMonk - that would be a great Asset #### Vendor response Hi there, thank you very much for your feedback :) I'm happy to see you enjoyed creating campaigns with OptiMonk. We're continuously working on new widget types, so I appreciate that you shared this feature idea - it's been added to our list :) Replied July 2019 --- ### Best Targeting Available - Overall rating: 5/5 - Reviewer: Richard J. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Simple, easy to use. It just works. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's reliable targeting and the ability to create popup series, each one triggering the next in the series. #### Cons Sometimes is was slow to load, but this is just as likely to be my connection than their tool. #### Reasons for choosing OptiMonk Targeting was better - more reliable, better value for money. #### Vendor response It's great to read your thoughts, Richard. Thanks a lot!! Replied August 2019 --- ### Say goodbye to intrusive popups with OptiMonk - Overall rating: 5/5 - Reviewer: Gabor P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used other for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Powerful app that comes with fair prices (including a totally free plan). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Personalization and segmentation. Behavioral targeting enables to treat your visitors as humans (not just ‘users on a website’). #### Cons Set up, like in all new platforms, requires a little bit of a learning curve. But thanks, Monkie, for making this journey fun! :) #### Vendor response Thanks, Gabor - I'm glad you enjoy using our app :) Replied August 2019 --- ### Best Exit Intent Popup Builder - Overall rating: 5/5 - Reviewer: Flamur A. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Best features. Excellent value. #### Cons There is no feature missing for us there. --- ### Use of OptiMonk for popups in wordpress - Overall rating: 5/5 - Reviewer: Elad A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros Easy to embbed. I use wordpress and some popups won't work, except this one. #### Cons Bad support for fonts and right-to-left languages, hard to design. #### Reasons for choosing OptiMonk Easy to embed --- ### Thanks - Overall rating: 5/5 - Reviewer: Zsofi Z. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All the support we get from the optimonk team is very nice #### Cons It's hard to put the elements where I want them sometimes --- OptiMonk Reviews, Pros and Cons - 2026 Software Advice