All OptiMonk Reviews

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User Profile

István

Verified reviewer

Retail, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

MUST HAVE if you run an Online Business

One of my favorite online tools. The real value for money at my side starts when I put 1$ in and get at least 10$ out. With OptiMonks kickass premade popup templates I’ve made so powerful campaigns (no design skills at all, I’ve grown up on Canva ),​ that it’s crushed my ROI. With the FREE trial, it’s a real no brainer.

PROS

Tons of free templates, outstanding design, powerful triggering settings. I've tried a couple of alternatives, but this one is delightful

CONS

The only thing I’m missing is the built-in​ embedded forms function. That would be reaaallly astounding

Vendor Response

Thank you soo much for sharing your thoughts with us :)

Replied July 2019

Katya

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Fun and interactive templates for capturing emails

Optimonk has many intuitive and attractive pop-ups that have high customizability (to show after x amount of seconds, certain % of scroll etc). I know people have gotten great results with Optimonk so I am looking forward to split testing (they have that option) and finding the right match for our audience.

PROS

Starting out with the templates, I loved the variety of choices offered. Many industries were covered and different methods of email capturing were available, from game-like spin the wheel, to personalized questions (which is what we chose).

CONS

Although it was fun to set up, our conversions haven't increased as significantly as we had thought, compared to our previous popup software. I wonder if the ranking / sorting system is accurate and truly shows which ones have the highest conversion rate. Also, in my own testing of the results, I found that the pop-up did not come out exactly when I programmed it to. Sometimes it would take much longer than the x seconds / % scroll I chose.

Reasons for switching to OptiMonk

We found that optimonk had higher customizability for mobile

Anonymous

51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Very easy to setup and great support

Nice combination of tools for lead generation and scarcity tactics that integrates with Zapier to any platform you use to nurture the leads.

PROS

Great to setup with wordpress. Settings and rules for targeting, appearance, lead generation, etc are very easy to implement. Support team is also great and helpful. They work closely to us to improve SEO performance within the plugin.

CONS

Pricing model based on pageviews can make the tool expensive, specially when you have campaigns. The pricing is calculated with the entire pageviews of the entire site.

Reason for choosing OptiMonk

Pricing and easy of use

Reasons for switching to OptiMonk

Pricing and support.

Gabor

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Effective & Easy-to-use

When it comes to collecting email subscribers, OptiMonk is the best option you can choose. Recommended!

PROS

Gamification popups (e.g. lucky wheel) and wide range of targeting options.

CONS

I use a smaller CRM system and there is no direct integration (although we can connect the 2 systems by using Zapier).

Reason for choosing OptiMonk

Value / Cost ratio.

Vendor Response

Your feedback means a lot to us, thanks for sharing it with the Capterra community :)

Replied December 2019

Soma

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Best way of collecting Facebook Messenger subscribers

With 80-90% open rates, Messenger marketing is the new email marketing. OptiMonk is one of the earliest adopters of boosting Messenger sign-ups that comes with lots of personalization features.

PROS

Smart form display: asking Messenger opt-in instead of forcing email sign ups when the user is logged into Messenger. That’s super useful especially on mobile devices.

CONS

I don’t really have any complaints, rather a feature request :slightly_smiling_face: More templates (e.g. side messages) with Messenger opt-in.

Vendor Response

Thanks for sharing your thoughts We're just working on dozens of new templates - including some sidemessages that can be used to gather Facebook Messenger subscribers :)

Replied August 2019

Anonymous

1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

OptiMonk saves time for me

Highly recommended - especially for email capturing.

PROS

The best exit-intent popup plugin I’ve ever used. It provides mobile exit intent as well! OptiMonk saves lots of abandoning visitors day by day in our garden store.

CONS

I can’t see detailed statistics by device.

Vendor Response

Many thanks for your feedback and your tip :) It's been added to our list of feature ideas :)

Replied August 2019

Nemil

Computer Software, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Hands Down!

Great experience overall. Keep up the great job team.

PROS

One of the best popup and CRO tools available in the market. A lot of useful features, customization options, and awesome templates. The support is fabulous. Just a couple of pointers need to be addressed which have already been shared with [SENSITIVE CONTENT HIDDEN]. Hope to see them live soon :)

CONS

There is no option to set the probability of the spinwheel.

Vendor Response

HI Nemil - thank you so much for your review, we really appreciate your thoughts :) Good news: the probability of the spin wheel can be adjusted. Please check it out, and if you have any questions, our support team will be happy to help you :)

Replied March 2020

Angela

Health, Wellness and Fitness, 2-10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2019

Business Partner Loves It

Overall it was great while we used it but right now it doesn't serve me.

PROS

My business partner setup Optimonk so I don't know the specifics on it except how it works on the front end. I like how we could choose when the pop-ups happened, how often, etc. It always worked and integrated well with ActiveCampaign,

CONS

When I wasn't working with my partner anymore, I ultimately stopped using this software simply because I could do pop-ups for free in my Kajabi website. I prefer all-in-one solutions to simple things like this because it's too much to manage integrations and to continue to pay for each service.

Vendor Response

Hi Angela - Thank you so much for your thoughts, we really appreciate your feedback :)

Replied December 2019

Dion

Medical Devices, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Filling Your Top-Of-Funnel Has Never Been Easier

The platform provides a seamless user experience and learning the interface was very intuitive. The goal was to capture more of the visitors to nurture them and convert them to customers. That mission was accomplished efficiently.

PROS

Out of several trialed products, OptiMonk was the most user-friendly and easy to integrate. The opt-in rate doubled when compared to the previous provider. Connecting to our automation tool was seamless. Split testing of different display options was push-button simple.

CONS

The analytics could have been more in-depth. There were some metrics that would have been beneficial to our analysis and optimization decisions.

Somu

Cosmetics, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Improvise website conversion with optimism

It has been wonderful. We have got a lot of conversion ever since we started using optimonk

PROS

Optimonk gives a fantastic customers experience on website. There is a pop up for everything whether you want to collect emails or promote your social media or collect feedback. They have even Holiday based themes for better performance

CONS

There are some features which are only available on the paid plan but that’s understandable

Anik

Education Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

OptiMonk Review

My overall experience has been really good and would recommend to anyone wanting to try this for your website. The interface is really friendly and you don't need any technical skills and wherever technical skills are required, you can get in touch with the customer support; they will sort things out for you in a flash. So far it has been a good experience!

PROS

The dashboard is easy to understand and play around with Creation and implementation of campaigns is very user-friendly Creating custom form fields is also very easy All in all the user interface is really good The customer support team is a real champion - very responsive, helpful and lightning quick.

CONS

There are some limitations/wishlists from OptiMonk A lot of integration is still not available and a webhook does not really provide a great experience Certain customisations are not possible straight forward and need a workaround where you end up losing some in-built features The designs/templates could have a little more variety say maybe from an industry perspective

Vendor Response

Dear Anik! We're glad you found the user interface and the support really good :) We would be very pleased if you could send your integration requests to our support team (support@optimonk.com), and we will investigate them. It's also a great idea to create industry-specific templates - thanks for sharing it with us.

Replied March 2020

Norbert

Information Technology and Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

My favourite marketing software

One of the best marketing softwares that I use continously.

PROS

Targeting and design options, and the first-class support.

CONS

There are smaller bugs in the editor that I don't like.

Reason for choosing OptiMonk

Helpful support.

Vendor Response

Hey Norbert, Thank you for sharing your thoughts with us. We're continuously working on our editor to make your design work even more enjoyable :)

Replied August 2019

Flamur

Legal Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Best Exit Intent Popup Builder

PROS

Easy to use. Best features. Excellent value.

CONS

There is no feature missing for us there.

Shane

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Fantastic Functionality

Exceptional value for money, and their customer service staff are prompt, informed and so helpful.

PROS

The range of functionality on the free version alone is simply outstanding. There are so many settings to configure that there is little chance you won't find a way to configure to your perfect desires.

CONS

There are so many configurations possible, that you can get a little overwhlemed, and lost in the menus and submenus. Perhaps a tutorial video with an expert navigating all the menus and settings (and their effects) would be helpful.

John

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Best lead generation tool

Amazing ROI, tons of templates, versatile editor. Highly recommend it!

PROS

The possibility to capture Messenger subscribers is beyond imagination! Amazing tool

CONS

Nothing I can think of at the moment, I like it as it is.

Vendor Response

Thank you John, your feedback means a lot to us :)

Replied August 2019

Richard

Design, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Best Targeting Available

Simple, easy to use. It just works.

PROS

It's reliable targeting and the ability to create popup series, each one triggering the next in the series.

CONS

Sometimes is was slow to load, but this is just as likely to be my connection than their tool.

Reason for choosing OptiMonk

Targeting was better - more reliable, better value for money.

Vendor Response

It's great to read your thoughts, Richard. Thanks a lot!!

Replied August 2019

User Profile

Zsolt

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

If you want to make money with your popup, Optimonk is the way to go

PROS

I love the great built in designs, and drag and drop builder is cool as well. But what I like the most is that you can make money with Optimonk. There are lots of special features, that allow popups to be personalized and triggered at the best moment and place.

CONS

The software itself is really smart, so you need some time to get around. But after that, you're good to go.

Vendor Response

Thanks, you're awesome! I'm glad that our drag'n'drop editor and the personalization options are useful for you :)

Replied August 2019

Helena

Telecommunications, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

Easy tool for implementation a pop up window

PROS

Easy to use, thanks to templates you can easily create any pop-up.

CONS

Sometimes the pop-up did not look the same as it was shown. In some cases it did not appear.

Vendor Response

Hey there, We would like to take a moment to thank you for your very kind review; we are delighted that you have had a positive experience with OptiMonk and you like how easy it is to create popups :) If you experienced any strangeness regarding the appearance of the popup, we are very sorry; we will be more than happy to help you with anything; open a chat with us or send us an email. Kind Regards, The OptiMonk Team

Replied November 2023

Gabor

Marketing and Advertising, 2-10 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Say goodbye to intrusive popups with OptiMonk

Powerful app that comes with fair prices (including a totally free plan).

PROS

Personalization and segmentation. Behavioral targeting enables to treat your visitors as humans (not just ‘users on a website’).

CONS

Set up, like in all new platforms, requires a little bit of a learning curve. But thanks, Monkie, for making this journey fun! :)

Vendor Response

Thanks, Gabor - I'm glad you enjoy using our app :)

Replied August 2019

Elad

Non-Profit Organization Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

FUNCTIONALITY

3

Reviewed April 2020

Use of OptiMonk for popups in wordpress

PROS

Easy to embbed. I use wordpress and some popups won't work, except this one.

CONS

Bad support for fonts and right-to-left languages, hard to design.

Reason for choosing OptiMonk

Easy to embed

Zsofi

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Thanks

PROS

All the support we get from the optimonk team is very nice

CONS

It's hard to put the elements where I want them sometimes

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Excellent Campaign Maker

I have been able to grow the Amount of Visitors that are interested in my Offers in less than 30 days

PROS

I like the ease to set up Appealing Offers and Campaigns that Converts for my Customers

CONS

I would love to have the possibility to also create landing pages in OptiMonk - that would be a great Asset

Vendor Response

Hi there, thank you very much for your feedback :) I'm happy to see you enjoyed creating campaigns with OptiMonk. We're continuously working on new widget types, so I appreciate that you shared this feature idea - it's been added to our list :)

Replied July 2019

Showing 1 - 22 of 22 Reviews