All OptiMonk Reviews
1-22 of 22 Reviews
Sort by
István
Verified reviewer
Retail, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
MUST HAVE if you run an Online Business
One of my favorite online tools. The real value for money at my side starts when I put 1$ in and get at least 10$ out. With OptiMonks kickass premade popup templates I’ve made so powerful campaigns (no design skills at all, I’ve grown up on Canva ), that it’s crushed my ROI. With the FREE trial, it’s a real no brainer.
PROSTons of free templates, outstanding design, powerful triggering settings. I've tried a couple of alternatives, but this one is delightful
CONSThe only thing I’m missing is the built-in embedded forms function. That would be reaaallly astounding
Vendor Response
Thank you soo much for sharing your thoughts with us :)
Replied July 2019
Katya
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Fun and interactive templates for capturing emails
Optimonk has many intuitive and attractive pop-ups that have high customizability (to show after x amount of seconds, certain % of scroll etc). I know people have gotten great results with Optimonk so I am looking forward to split testing (they have that option) and finding the right match for our audience.
PROSStarting out with the templates, I loved the variety of choices offered. Many industries were covered and different methods of email capturing were available, from game-like spin the wheel, to personalized questions (which is what we chose).
CONSAlthough it was fun to set up, our conversions haven't increased as significantly as we had thought, compared to our previous popup software. I wonder if the ranking / sorting system is accurate and truly shows which ones have the highest conversion rate. Also, in my own testing of the results, I found that the pop-up did not come out exactly when I programmed it to. Sometimes it would take much longer than the x seconds / % scroll I chose.
Reasons for switching to OptiMonk
We found that optimonk had higher customizability for mobile
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Very easy to setup and great support
Nice combination of tools for lead generation and scarcity tactics that integrates with Zapier to any platform you use to nurture the leads.
PROSGreat to setup with wordpress. Settings and rules for targeting, appearance, lead generation, etc are very easy to implement. Support team is also great and helpful. They work closely to us to improve SEO performance within the plugin.
CONSPricing model based on pageviews can make the tool expensive, specially when you have campaigns. The pricing is calculated with the entire pageviews of the entire site.
Reason for choosing OptiMonk
Pricing and easy of use
Reasons for switching to OptiMonk
Pricing and support.
Gabor
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Effective & Easy-to-use
When it comes to collecting email subscribers, OptiMonk is the best option you can choose. Recommended!
PROSGamification popups (e.g. lucky wheel) and wide range of targeting options.
CONSI use a smaller CRM system and there is no direct integration (although we can connect the 2 systems by using Zapier).
Reason for choosing OptiMonk
Value / Cost ratio.
Vendor Response
Your feedback means a lot to us, thanks for sharing it with the Capterra community :)
Replied December 2019
Soma
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Best way of collecting Facebook Messenger subscribers
With 80-90% open rates, Messenger marketing is the new email marketing. OptiMonk is one of the earliest adopters of boosting Messenger sign-ups that comes with lots of personalization features.
PROSSmart form display: asking Messenger opt-in instead of forcing email sign ups when the user is logged into Messenger. That’s super useful especially on mobile devices.
CONSI don’t really have any complaints, rather a feature request :slightly_smiling_face: More templates (e.g. side messages) with Messenger opt-in.
Vendor Response
Thanks for sharing your thoughts We're just working on dozens of new templates - including some sidemessages that can be used to gather Facebook Messenger subscribers :)
Replied August 2019
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
OptiMonk saves time for me
Highly recommended - especially for email capturing.
PROSThe best exit-intent popup plugin I’ve ever used. It provides mobile exit intent as well! OptiMonk saves lots of abandoning visitors day by day in our garden store.
CONSI can’t see detailed statistics by device.
Vendor Response
Many thanks for your feedback and your tip :) It's been added to our list of feature ideas :)
Replied August 2019
Nemil
Computer Software, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Hands Down!
Great experience overall. Keep up the great job team.
PROSOne of the best popup and CRO tools available in the market. A lot of useful features, customization options, and awesome templates. The support is fabulous. Just a couple of pointers need to be addressed which have already been shared with [SENSITIVE CONTENT HIDDEN]. Hope to see them live soon :)
CONSThere is no option to set the probability of the spinwheel.
Vendor Response
HI Nemil - thank you so much for your review, we really appreciate your thoughts :) Good news: the probability of the spin wheel can be adjusted. Please check it out, and if you have any questions, our support team will be happy to help you :)
Replied March 2020
Angela
Health, Wellness and Fitness, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2019
Business Partner Loves It
Overall it was great while we used it but right now it doesn't serve me.
PROSMy business partner setup Optimonk so I don't know the specifics on it except how it works on the front end. I like how we could choose when the pop-ups happened, how often, etc. It always worked and integrated well with ActiveCampaign,
CONSWhen I wasn't working with my partner anymore, I ultimately stopped using this software simply because I could do pop-ups for free in my Kajabi website. I prefer all-in-one solutions to simple things like this because it's too much to manage integrations and to continue to pay for each service.
Vendor Response
Hi Angela - Thank you so much for your thoughts, we really appreciate your feedback :)
Replied December 2019
Dion
Medical Devices, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Filling Your Top-Of-Funnel Has Never Been Easier
The platform provides a seamless user experience and learning the interface was very intuitive. The goal was to capture more of the visitors to nurture them and convert them to customers. That mission was accomplished efficiently.
PROSOut of several trialed products, OptiMonk was the most user-friendly and easy to integrate. The opt-in rate doubled when compared to the previous provider. Connecting to our automation tool was seamless. Split testing of different display options was push-button simple.
CONSThe analytics could have been more in-depth. There were some metrics that would have been beneficial to our analysis and optimization decisions.
Somu
Cosmetics, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Improvise website conversion with optimism
It has been wonderful. We have got a lot of conversion ever since we started using optimonk
PROSOptimonk gives a fantastic customers experience on website. There is a pop up for everything whether you want to collect emails or promote your social media or collect feedback. They have even Holiday based themes for better performance
CONSThere are some features which are only available on the paid plan but that’s understandable
Anik
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
OptiMonk Review
My overall experience has been really good and would recommend to anyone wanting to try this for your website. The interface is really friendly and you don't need any technical skills and wherever technical skills are required, you can get in touch with the customer support; they will sort things out for you in a flash. So far it has been a good experience!
PROSThe dashboard is easy to understand and play around with Creation and implementation of campaigns is very user-friendly Creating custom form fields is also very easy All in all the user interface is really good The customer support team is a real champion - very responsive, helpful and lightning quick.
CONSThere are some limitations/wishlists from OptiMonk A lot of integration is still not available and a webhook does not really provide a great experience Certain customisations are not possible straight forward and need a workaround where you end up losing some in-built features The designs/templates could have a little more variety say maybe from an industry perspective
Vendor Response
Dear Anik! We're glad you found the user interface and the support really good :) We would be very pleased if you could send your integration requests to our support team (support@optimonk.com), and we will investigate them. It's also a great idea to create industry-specific templates - thanks for sharing it with us.
Replied March 2020
Norbert
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
My favourite marketing software
One of the best marketing softwares that I use continously.
PROSTargeting and design options, and the first-class support.
CONSThere are smaller bugs in the editor that I don't like.
Reason for choosing OptiMonk
Helpful support.
Vendor Response
Hey Norbert, Thank you for sharing your thoughts with us. We're continuously working on our editor to make your design work even more enjoyable :)
Replied August 2019
Flamur
Legal Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Best Exit Intent Popup Builder
Easy to use. Best features. Excellent value.
CONSThere is no feature missing for us there.
Shane
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Fantastic Functionality
Exceptional value for money, and their customer service staff are prompt, informed and so helpful.
PROSThe range of functionality on the free version alone is simply outstanding. There are so many settings to configure that there is little chance you won't find a way to configure to your perfect desires.
CONSThere are so many configurations possible, that you can get a little overwhlemed, and lost in the menus and submenus. Perhaps a tutorial video with an expert navigating all the menus and settings (and their effects) would be helpful.
John
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Best lead generation tool
Amazing ROI, tons of templates, versatile editor. Highly recommend it!
PROSThe possibility to capture Messenger subscribers is beyond imagination! Amazing tool
CONSNothing I can think of at the moment, I like it as it is.
Vendor Response
Thank you John, your feedback means a lot to us :)
Replied August 2019
Richard
Design, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Best Targeting Available
Simple, easy to use. It just works.
PROSIt's reliable targeting and the ability to create popup series, each one triggering the next in the series.
CONSSometimes is was slow to load, but this is just as likely to be my connection than their tool.
Reason for choosing OptiMonk
Targeting was better - more reliable, better value for money.
Vendor Response
It's great to read your thoughts, Richard. Thanks a lot!!
Replied August 2019
Zsolt
Verified reviewer
Marketing and Advertising, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
If you want to make money with your popup, Optimonk is the way to go
I love the great built in designs, and drag and drop builder is cool as well. But what I like the most is that you can make money with Optimonk. There are lots of special features, that allow popups to be personalized and triggered at the best moment and place.
CONSThe software itself is really smart, so you need some time to get around. But after that, you're good to go.
Vendor Response
Thanks, you're awesome! I'm glad that our drag'n'drop editor and the personalization options are useful for you :)
Replied August 2019
Helena
Telecommunications, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
Easy tool for implementation a pop up window
Easy to use, thanks to templates you can easily create any pop-up.
CONSSometimes the pop-up did not look the same as it was shown. In some cases it did not appear.
Vendor Response
Hey there, We would like to take a moment to thank you for your very kind review; we are delighted that you have had a positive experience with OptiMonk and you like how easy it is to create popups :) If you experienced any strangeness regarding the appearance of the popup, we are very sorry; we will be more than happy to help you with anything; open a chat with us or send us an email. Kind Regards, The OptiMonk Team
Replied November 2023
Gabor
Marketing and Advertising, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Say goodbye to intrusive popups with OptiMonk
Powerful app that comes with fair prices (including a totally free plan).
PROSPersonalization and segmentation. Behavioral targeting enables to treat your visitors as humans (not just ‘users on a website’).
CONSSet up, like in all new platforms, requires a little bit of a learning curve. But thanks, Monkie, for making this journey fun! :)
Vendor Response
Thanks, Gabor - I'm glad you enjoy using our app :)
Replied August 2019
Elad
Non-Profit Organization Management, 2-10 employees
OVERALL RATING:
5
EASE OF USE
2
FUNCTIONALITY
3
Reviewed April 2020
Use of OptiMonk for popups in wordpress
Easy to embbed. I use wordpress and some popups won't work, except this one.
CONSBad support for fonts and right-to-left languages, hard to design.
Reason for choosing OptiMonk
Easy to embed
Zsofi
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Thanks
All the support we get from the optimonk team is very nice
CONSIt's hard to put the elements where I want them sometimes
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Excellent Campaign Maker
I have been able to grow the Amount of Visitors that are interested in my Offers in less than 30 days
PROSI like the ease to set up Appealing Offers and Campaigns that Converts for my Customers
CONSI would love to have the possibility to also create landing pages in OptiMonk - that would be a great Asset
Vendor Response
Hi there, thank you very much for your feedback :) I'm happy to see you enjoyed creating campaigns with OptiMonk. We're continuously working on new widget types, so I appreciate that you shared this feature idea - it's been added to our list :)
Replied July 2019