Outreach vs Surfer

RATING:

4.4

(291)

Outreach has 291 reviews and a rating of 4.42 / 5 stars vs Surfer which has 392 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (291)
4.9 (392)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
November 20, 2023
February 13, 2024
Pros/Cons
  • Pros

  • With outreach we can see what sequences are performing the best, which email templates get the highest response, and even when the best time to send emails are.
  • Outreach is a fantastic tool that enables me and my colleagues to be much more productive in our sales outreach.
  • Cons

  • I have found though, that most of the time it is user error, but sometimes errors are not clear.
  • It’s hard to pinpoint something that is bad about the software. There have been minor outages which will last like half an hour but that’s literally it.
Read all user reviews
  • Pros

  • It's simple, straightforward. It's also nice that the group on Facebook is so open to feedback, offering training, and answering questions.
  • The Surfer team has made it really for us to master the software, plus there offer an amazing course for the ones who want to really level up their SEO writing skills.
  • Cons

  • At the moment, the backlink data is limited but it's not a deal breaker.
  • It is a montly subscription that is really costly but if you activily use it then you should get the money out in not time.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos