Percolate Software


 

Percolate is a Web-based digital marketing management solution designed for midsize and large companies. It offers content management, brand and channel management and social media management within a suite.

This system allows businesses to centralize brand and channel management activities to improve customer experience across all customer touchpoints. Percolate also offers an end-to-end content creation and a brand publishing platform that helps users distribute content to organic and paid social media, websites, Drupal and other marketing channels.

This solution includes social media management tools to help users with content creation, distribution, paid media, audience management, social listening, analytics and customer care, as well as a unified portal to meet digital content marketing needs.

Together, these features can help users improve the quality of customer communication across all channels.

 

Percolate - Dashboard
 
  • Percolate - Dashboard
    Dashboard
  • Percolate - Feedback
    Feedback
  • Percolate - Employees
    Employees
  • Percolate - Assets
    Assets
  • Percolate - Calendar
    Calendar
  • Percolate - Create ads
    Create ads
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

25 Reviews of Percolate

 

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Software Advice Reviews (1)
More Reviews (24)

Showing 1-1 of 1

Sarah from St Edwards University
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Simple. Elegant. Sophisticated.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I enjoy using this product for our social media purposes because of the flexibility across different platform.

Cons

Onboard training is intensive, but that's just due to all the features. Recommend spending multiple sessions to get comfortable with the product.

 
 
 
Showing 1-20 of 24

Steven from University Federal Credit Union
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Percolate has been great for our team. It allows us to divide and conquer our media platforms

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Cross Platform posting and scheduling. Saves time and energy!

Pros

I love that it allows me to schedule posts on different platforms at different times. It's basically set it and forget it!

Cons

It can be a bit complex until you learn what all of the icons and categories mean and do. I would like it to be a bit more simplified.

Review Source: Capterra
 

Gulshan from L`Occitane en Provence (Azerbaijan)
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Percolate actually made my work easier and this is the most important thing.

Ease-of-use

Functionality

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Pros

First of all I would like to note that working with monthly calendar and assets in Percolate is more comfortable than in Excel, as it was before. Also it is much more easier to download assets from Percolate than via we transfer, as I can download them whenever I want, I can see updates and changes immediately. It's really very cool.
Also last year I suggested to put an icon for each social network somewhere on the side panel and you can see changes, comments of users and etc. by clicking on the icon of Facebook, Instagram or Twitter. I mean that each network will be separated from others. And it was accepted by your side, i really appreciated it. I wish you good luck in future. =)

Cons

Actually i have one.
I would like to suggest you to add, search panel in percolate.
Let me explain why:

There are many pictures are posted every day. But when I want to find and check pictures posted by our(I mean Azerbaijan) malls, bloggers or users, I should scroll all that day to find out what I want. Sometimes I miss the comments or new publications.
It is really uncomfortable. And that is why I suggest you to add search panel on Instagram page in Percolate.

For example:
If I want to monitor Port Baku Mall's page, I write the name of the page in the search panel and immediately see all posts, check the comments and etc.
It will be better than monitoring general posts (from other countries, users, pages) all day.

If you want I can send you a presentation. Thank you in advance.

Review Source: Capterra
 

Judit from Foodnet (Arla's distributor)
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Easy to use, clear, quick.

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Functionality

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Pros

Very easy. Helpful support. I have started to use it for approval of FB posts, now I became an administrator checking global campaigns.

Cons

Eg. the approval workflow was changed (accidently) and the posts that were already waited for approval could not be changed to the modified approval workflow.

Review Source: Capterra
 

Gisela from Castrol CCSA
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2017

August 2017

There are a few things that I hoped I could do that I have had trouble mastering.

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The promise to have consistency of messages across global licenses and reduce workload for marketing teams.

Pros

It will ultimately help us monitor the social media regional activities and reduce rework by sharing posts across markets.

Cons

The promise has been difficult to implement. Campaign posts shared should only require translation or minor edits.. We have received shared images but we have to download and rework rather than just make minor post edits and approval to publish. Low workload objective has not been achieved between licensees. Need more training so teams can become increasingly familiar and share. KPIs Dashboards should be developed for all teams to share.

Review Source: Capterra
 

romeo from Sanlam
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

my experience has been great

Ease-of-use

Functionality

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Value for Money

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it is very easy for me to store and retrieve documents on percolate

Pros

I like the direct links to documents that you get from suppliers when you are working on projects, makes it easy

Cons

I don't like the fact that we have one asset library. I think project should have their own libraries or rather teams should have different libraries which then makes it easy to find things

Review Source: Capterra
 

maria jose from Guess
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Irs been a great experience, and very easy to use!

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To have in one place all the assets to share with different countries.
Also the approvement process is more quickly and easy.
I really like the emails that inform about your post status.

Pros

We can have all the photos of Guess at one place, so we can share everything.
It is very easy to use

Cons

Our asset managment is not loading fast, I have severall problems this week. It only load like 25 photos and then stop the scrolling down.

Review Source: Capterra
 

ASHLEY from RUNA
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Easy

Ease-of-use

Functionality

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Value for Money

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Pros

Organized way to document activity, streamlined process, great way of keeping track of all field work

Cons

With the update, sometimes I have to type things more than once because they do not save automatically

Review Source: Capterra
 

Doni from Carter's

August 2017

August 2017

Great!

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

having all platforms on one screen at my fingertips and the ability to switch brands quickly and easily

Cons

occasional lags in refreshing but is usually fixed quickly without causing too much loss of time and slowing down production.

Review Source: Capterra
 

Michelle from The Church of Jesus Christ of Latter-day Saints

August 2017

August 2017

I use Percolate for work. I clear social media posts for IP

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

I like that I can comment to the producer in Percolate and not have to email them directly. This is very helpful in saving time in communicating wit the teams that I work with

Cons

That I can not approve a page for publishing. I need to go to each link individually. If I were able to approve a day of the month in it's entirety then that would make my job a little faster.

Review Source: Capterra
 

Brendan from Andeavor
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2017

August 2017

Strong customer support. Continuous improvement. Modern UX.

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

Collaboration capabilities and how it allows you to work how you want - via email response, mobile or in platform comment thread, centralized planning, and modern UX.

Cons

No software will fit each organization's needs perfectly - there are always small items that we have to have manual workarounds for - like collab outside of tool for business SMEs. Social platform APIs dictate/limit some of the functionality Percolate can provide. I don't think the mobile option is totally there or intuitive for a number of functions.

Review Source: Capterra
 

Veronica from Hibbett Sports Corporate
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2017

August 2017

They have made social easy to plan

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Product Quality
Quality
Value for Money
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Support

Being able to schedule!

Pros

The asset manager! Also being able to visually see all of the posts are amazing. It keeps me up to date on planning.

Cons

Issues of use sometimes . Often has issues that need to be fixed. When it comes to loading assets or reloading the page it goes very slow!

Review Source: Capterra
 

Kim from Virtue Cider

March 2017

March 2017

Great tool for product marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Percolate has been a great tool to organize assets and monitor our social media accounts. Composing and scheduling posts is a breeze, and the customer service and support is best-in-class; always timely, friendly, and helpful!

Review Source: Capterra
 

Kenny from VaynerMedia

March 2017

March 2017

Great Platform to Manage Community Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I started using Percolate when I started at Vayner from day one. Although I know the platform offers a suite of different features for tracking, deploying and housing social content, I use it mainly as a workflow platform to manage community engagements. It allows me to easily sweep for tweets and engagements. Specifically, if it's something I need to flag to my managers, I can easily flag the tweet or message and attach a note to it for context. From there, my managers are notified via email and can quickly address the flag. The platform really helps to streamline my daily sweeps and gives me great visibility to track all of our social channels efficiently.

Review Source: Capterra
 

Hannah from Marriott International

March 2017

March 2017

Percolate is Mostly Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I've been working with Percolate for almost a year now. It has definitely improved over that year. The platform is relatively simple to use and makes creating content very easy. I like the way asset manager is set up and if I needed approvals for things, it would be easy to do those through Percolate.
My biggest problem with Percolate is the Analytics and then tracking a campaign. It's difficult to categorize things and then the analytics are still not quite vast enough to be able to use for reports I give to executives. The customer care is usually responsive within 24 hours but by the time they get back to me, I've usually had to find another way to go around it anyway.

I also have problems with posting from Percolate to Facebook because I worry the videos won't work as well if posted through Percolate. All videos I post natively just in case Percolate messes something up. But overall pretty good experience.

Review Source: Capterra
 

Gary from Verizon Digital Entertainment - go90

March 2017

March 2017

Percolate for the record!

Ease-of-use

Functionality

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We have had a great overall experience with this software! Would recommend it to other Marketing Organizations.

Pros

The collaboration features and keeping info in one central place.

Cons

Uploading video files can be slow. Disappointed that it doesn't support all files types as we were told. Would be great if you could export to Excel or Word or PowerPoint files. Also the calendar needs a quarterly and annual view.

Advice to Others

n/a

Review Source: Capterra
 

Jean from Cisco
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

March 2017

March 2017

Expectation for Percolate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Useful and helpful for releasing our content thru multichannel to the targeted audience. Need to be intelligent to use it easily, with more option list instead of lot of description to be filled. Need more clear guidance for any correction. Need its value in time efficient without replicated work. Need its easy-going with country official languages.

Pros

multichannel list to choose and could automatically delivered in schedule to the right place to the targeted readers

Cons

Many steps duplicated even after submission, unclear guidance for correction, lack of intelligence and flexibility

Advice to Others

Hope localization in the country languages

Review Source: Capterra
 

Dan from Dow
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Percolate review

Ease-of-use

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The tool itself is top notch from a capability standpoint. The real separator over the competition is the service level that they provide. Every person who touches our account is qualified, knowledgeable, proactive and always willing to help with even the most mundane of requests.

Review Source: Capterra
 

Kim from icuc.social
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Using Percolate for Social Media management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Currently using Percolate for a big brand client where we provide moderation and engagement through this tool. The tool is somewhat easy to use, but I would say that at first sight it is not easy to navigate. With a quick tutorial, though, everything should make sense. I think the labeling of the various sections could simplify the user interface.

Pros

Ability to see multiple streams in one window is a huge plus.

Cons

overall user interface seems a little more complicated than it should be.

Advice to Others

no.

Review Source: Capterra
 

Ashley from BR

March 2017

March 2017

Review - UX

Ease-of-use

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Love the user experience, but sometimes the functionality doesn't work. I wish there was an undo/back button when creating graphics.

Review Source: Capterra
 

Jackie from Carrot Creative

March 2017

March 2017

Jackie Bergin Review

Ease-of-use

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I use Percolate on a daily basis to help run and manage multiple brand's social presences and pages. Overall, I find the functionality to be great.

Review Source: Capterra