Pipedrive vs Promo.com

Pipedrive has 2271 reviews and a rating of 4.55 / 5 vs Promo.com which has 183 reviews and a rating of 4.42 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.55 / 5 (2,271)

4.42 / 5 (183)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 10, 2021

April 15, 2021

Pros/Cons

  • Pros

  • Very easy to use and customizable. I’m using it for 3+ years and it proved to be very good. Really enjoying it.

  • Easy to use and friendly interface. The most important software in my company and everybody loves it - really!!

  • Cons

  • The only thing that can be a little annoying sometimes that it does log you out if you're inactive for sometime during the day but it's not too much of a problem.

  • The overall cost-effectiveness is good, but if many users have access to the tool, the cost of use becomes high.

  • Pros

  • Promo gives access to all the 'ingredients' I need to create videos at an affordable cost. The app is easy to use, no need to be an expert. Promo provides a great diversity of high-quality footage.

  • Focused on details. They THOGHT "How can we make this the easiest, simplest and best priced video platform ?" and THEN they went and did it...

  • Cons

  • Sometimes there's a hang up when changing ratios, but it's rare.

  • I have experienced some technical issues with the software (minor problems with publishing the videos etc) but all problems have been sorted out by the excellent customer service.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2021

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos