Pipeline CRM vs SocialPilot

RATING:

4.3

(623)

Pipeline CRM has 623 reviews and a rating of 4.35 / 5 stars vs SocialPilot which has 365 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (623)
4.4 (365)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 26, 2024
January 24, 2024
Pros/Cons
  • Pros

  • Functionality is good and support response is excellent. We do not need to consult with a partner we can deal directly with Pipeline which brings down the cost.
  • It was pretty easy to set up and create custom view reports so we could track sales and onboarding activities. It synced to my email which was great.
  • Cons

  • This is the Achilles heel for Pipeline Deals, as the options for integrations are extremely limited.
  • Their are some problems with the soft with gmail and having service call back to fix a problem.
Read all user reviews
  • Pros

  • Social Pilot is easy to use and is pretty cheap. It offers great value for work and saves a lot of time for social media managers.
  • The subscription price points are excellent value for money and allow for growth as and when needed.
  • Cons

  • There is no automatic alert if any queue where to fail. This has only happened once in the past 8 months of using Social Pilot but you do need to keep you eye on the posting queue.
  • Mainly a problem with Instagram, but manual posting for every post is painful.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos