About Piwik PRO Analytics Suite

Piwik PRO Analytics Suite allows for tracking users' online behavior and interactions with sites, digital products, and apps. With Piwik PRO, companies can make more informed decisions while respecting visitors’ privacy. Piwik PRO Analytics Suite ensures compliance with EU, US, Chinese, and Russian data protection laws, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA).

The platform includes Analytics, Tag Manager, Customer Data Platform, and Consent Manager. It provides solutions for web, app, product & intranet analysis, managing privacy compliance, and creating a single customer view.

Piwik PRO’s flexible configuration and deployment (on-premise or cloud-based...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of Piwik PRO Analytics Suite

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 10 of 10 results

Do you use this product?Write a review

December 2019

Maxime from Ville de Sherbrooke

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

December 2019

Ease of use

I really like the interface and the data visualization tools.

Pros

Simple and beautiful interface. You can have all the information about your visitors. I really like to be able to know if a visitor is coming back or if it's his first time visiting my website.

Cons

Creating custom events for particular actions is a little bit limited because you have to classify them in categories and then it's difficult to get stats from those categories

June 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

I am a big fan of Piwik, it has a lot more functionality than what I thought it would have.

Pros

This was a great tool that my company used to help support a lot of different types of websites. It generated in depth reports and made the data clear to understand.

Cons

It came down to cost, I really like the software but overtime the value for the money was less and less compared to other free providers.

August 2017

Florian from Courtastic

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

August 2017

Google Analytics for Data Protectors

an Analytics product that complies with EU privacy laws (that's really the primary USP compared to GAnalytics I think)

Pros

That you can install it on your own server and the data is saved in your own database - you you can comply with privacy and data protection laws (especially in the EU).

Cons

Offers not so many features like Google Analytics, the web UI is quite slow, not so easy to understand how to go beyond standard features, the mobile SDK could be better

December 2016

Salvatore from TitanHQ

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

3.0

Value for money

5.0

Functionality

3.0

December 2016

February 2014

Stephanie Faris

Verified Reviewer

Time Used: Free Trial

Review Source: GetApp


February 2014

Easy to use analytics features for web professionals

Piwik is already a popular application, but some businesses need a more customized solution. For those businesses, Piwik PRO might be a great way to introduce personalized features. However, for sites that don’t need a custom solution, the free version offers everything they’d get in the PRO version.

Pros

Easy to use, customized features

Cons

Free version offers good enough features without the price

October 2016

Ethan from Omadi.com

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Great way to get the data

We just integrated Piwik into our CRM software for general field services. It is amazing the data we were missing out on before using Piwik. Very happy with the results of the product.

June 2018

Florin from RedLineMultimedia

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

June 2018

Now called Matomo, great piece of software if you self-host it

Pros

No costs Self hosted, so only you have access to your data, Can setup different plugins from the marketplace

Cons

Expensive plugins on the marketplace, that should be free ( they are basic for analytics ) Constantly upgrading and maintaining the software versions

June 2019

Ricardo from Venturus

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

June 2019

Not of the bests UI but its functional

Pros

The basic use cases gives you a lot of user's behavior. If implement hooks of determined activities your result will be powerful, though.

Cons

Only the user interface, it could get more enhancements.

May 2017

Alicja from Piwik PRO

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: GetApp


May 2017

April 2016

Szymon from Clearcode

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: GetApp


April 2016