About Straightxt

Straightxt by Pocketstop is a cloud-based SMS marketing solution. The solution is designed to cater to industry verticals such as retail, real estate and restaurants. Key features include a dashboard, reporting, analytics, campaign management, alerts and more.

Straightxt allows teams to create campaigns to promote information, updates and offers. Surveys and polls can also be created to get feedback on campaigns. Data collection can include email addresses, demographics and customer preferences.

Straightxt allows personalized and targeted messaging by creating customer profiles through which multimedia content such as barcodes and videos can be delivered. Campaign performance across different advertising mediums can be analyzed using the reporting fun...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

9 Reviews of Straightxt

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 9 of 9 results

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January 2019

Todd from Trademark Property Company

Verified Reviewer

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Great digital solution with a responsive vendor partner.

Straightxt is a great program that will allow a retail business to establish viable marketing connections with their customers.

Pros

The platform is very easy to use. It has a simple interface and excellent customer support. The Straightxt program is an effective tool for communicating with your customers that blends into your existing b2c tactics and strategies. My customers respond very favorably to offers coming to them via text message. We enjoy a high open rate and high response rate. This program is also very affordable for customer acquisition.

Cons

Not really a con against the platform, but you must be prepared to engage your customers with compelling offers to participate in the program. Customers will not respond to offers that do not offer a real call to action.

May 2019

Brian from Hatchery, LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

StraighTxt is a game-changer!

Our clients are looking to cut through the clutter. There's a lot of noise these days and so many competing channels for customer voice. There is no better way to communicate with your audience than text messaging. The read rates destroy social media and email; it's not even close. By using follow up messages, a campaign can run its course with no actual management. We can then intervene at any time by sending a blast message to any group.

Pros

We recommend this to our clients. I like that we can easily use this tool to build a database. You can then add data collection to any campaign, so it's real easy to collect more information over time using text messaging and a conversational format. We can then either setup automated follow up messages or send a blast message to groups we manage.

Cons

There's really not much to dislike. This platform has a lot of features and they are always adding new ones. It's also super simple to use.

March 2019

Brian A. from Traders Village

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2019

Great Texting Tool

It's been great! They are very helpful, system is easy to use and I would recommend them to others.

Pros

Ease of use. It's been very easy to navigate and set up new campaigns.

Cons

Have not find one yet. Since I have been using it, have not found a downfall yet.

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

Straight forward Straightxt

Using the Straightxt program I was able to rapidly increase my subscribers and analyse the effectiveness of my media buys.

Pros

Straight forward and easy to use, intuitive. I needed to pull reports and contest winners daily during our promotion period and Straightxt made it quick and easy.

Cons

I don't really have any cons. Other programs may have more bells and whistles, but I found they weren't necessary.

March 2019

David from Allies in Service

Verified Reviewer

Company Size: 2-10 employees

Industry: Military

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Great Software! Great Company! Great Support!

We are a veteran support organization and communicating with our clients is essential. There is so much information going to veterans in the community that it is hard to filter. The opt-in campaigns allowed candidates to select the alerts that best fit them.

Pros

I really liked the ease of use and the way that the system helps us to communicate with our clients.

Cons

I had a few challenges initially, but the error was on my part. Tech support walked me through it in seconds!

January 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Pocketstop-Great Customer Service

very helpful creating campaingns that are building customer database for analytics while engaging customers and driving traffic to the stores

Pros

easy to use and flexible provide quick and excellent support technology you can trust

Cons

the navigation could be better or more streamlined

January 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Great service and product

Pros

Straightxt makes it easy to send out SMS blasts to large groups of people. We've never had any issues with it. The team at Pocketstop has been great to work with. I highly recommend this product.

Cons

I haven't run into any issues-- I'd recommend to anyone searching for a texting solution

March 2019

Lee Ann from Traders Village

Verified Reviewer

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Excellent in So Many Ways!

Pros

Ease of use, easy to train others on, friendly interface, accessible.

Cons

Haven't had any issues since I started using it.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Sarah's Review

Pros

This software allows you to tap into a new type of marketing for ours guests. This platform allows you to try new ways to promote items, tenants, giveaways, etc. We've seen a great response and only have used it a handful of times so far. Looking forward to doing even more!

Cons

If another property has used your word to text, other centers responses come through - it is also a pro, because it makes you think outside of the box!