Promo.com vs Vtiger CRM

RATING:

4.3

(211)

Promo.com has 211 reviews and a rating of 4.32 / 5 stars vs Vtiger CRM which has 338 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (211)
4.3 (338)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
November 15, 2023
March 1, 2024
Pros/Cons
  • Pros

  • It has an integrated solution where you can publish the video directly into the respective social media platforms (Facebook, Instagram, etc).
  • The Usability is excellent, great support team in case you have any questions.
  • Cons

  • I use this tool regularly and I create a lot of content but sometimes I observed that glitches occurred with my content. Which was really disappointing.
  • Its completely ridiculous that they could not cancel and refund the charge in the same day. Its very shady business practices.
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  • Pros

  • Ease of use, customization, workflow management, email integration and campaigns. It's a solid CRM which offers more functionality than other far more expensive CRM's out there.
  • Fantastic user interface, Great functionality and integrations with google calendar are the highlights of this product. We have been able to get great sales insights after embracing Vtiger CRM.
  • Cons

  • Design seems a little dated, can be confusing at times.
  • Integration with Microsoft outlook can be done in different ways which is a bit confusing.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos