REACH Software


 

REACH Media Network offers digital signage solutions that help display announcements, news feeds, schedules, sports scores, social media feeds and other information directly onto digital signage boards in real-time.

REACH helps users customize their signage according to their brand standards, and the solution offers a variety of templates and widget options to display and deliver information. It can integrate with various social media and online platforms like Facebook, Twitter, Instagram, RSS feeds and live TV, among others.

REACH supports multiple display options including full-screen announcements, portrait or landscape displays and vertical-screen announcements. It can either be installed on-premises or be hosted in the cloud and can integrate with other third-party software as well.

REACH Media Network also offers services such as menu boards, web calendars, room schedulers and video walls. The solution can be used in a variety of businesses including colleges, fitness, healthcare and corporates.

 

REACH - Display board
 
  • REACH - Display board
    Display board
  • REACH - Weather announcements
    Weather announcements
  • REACH - Mobile app
    Mobile app
  • REACH - User dashboard
    User dashboard
  • REACH - Signage display management
    Signage display management
  • REACH - Mobile responsive display
    Mobile responsive display
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

196 Reviews of REACH

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Gary from Northern Lights Avionics
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Had a great experience with the sales/setup teams

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Ability to have a dynamic menu board for my customers that I can easily update as needed

Pros

The combination of intuitive interface and live training was excellent. I was able to manipulate my display content right away. There are many available layout options which I found very useful!

Cons

Not really a con, definitely not a show stopper but it would be nice to have more options (control) with fonts (angle, arch, etc) on the announcement editor.

Review Source: Capterra
 

Tanya from Salina Family YMCA

June 2018

June 2018

Our experience has been great thus far!

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Helps us save time getting our word out. Please all the staff have been great!

Pros

I like the fact we can integrate the schedule in multiple platforms. We use the schedule on 5 TV's, Website, and APP

Cons

I do not like the fact that the schedule is not very user friendly. I am anxiously awaiting the new schedule that operates like a google calendar and that can be integrate in with the website and app.

Review Source: Capterra
 

Kisha from YMCA of Central Ohio
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

Super easy to use; dependable

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ease of use, ability to train staff, amazing tech support, reliability of messaging to member base

Pros

the user permissions, stock library, custom branding, ease of use, customer support, Abby Bisek! she's the best! - training sessions for me and staff at my organization

Cons

the arrow that looks like an "undo" button; there's no save button when creating content; you cannot segment to multiple TVs unless you pay for another license (this was not fully understood upon purchase)

Review Source: Capterra
 

Melissa from Bay College
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

The REACH system has been very valuable to our college, students, and the community!

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The benefits include priced right, easy to implement and roll out to users, user friendly software, EXCELLENT customer service from all departments at REACH.

Pros

The software is so user friendly and the customer service department is awesome!!! It is the best purchase we made ever for marketing internally to staff, students, and the community.

Cons

Absolutely nothing! This is truly the best software and system for digital marketing! I haven't had any issues. Easy to implement and roll out to users.

Review Source: Capterra
 

Amy from Elliott Student Union

June 2018

June 2018

REACH is a great company with amazing customer support and their software is very user friendly.

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The Elliott Student Union at UCM uses this software to promote its programs, services, and events. We have other digital signage, but this one is noticed most often. This software helps us reduce paper waste and eliminates clutter while allowing us to showcase a considerable amount of information all in one place.

Pros

Mostly, I love how easy the software is to use and how everyone at REACH works so hard to support their customers.

Cons

I would like to be able to set a different end time on the last day of an announcement without having to create a separate/different announcement for it.

Review Source: Capterra
 

Joseph from State University of New York College at Brockport
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Easy to use and highly efficient

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Pros

I like the customizable features behind the software and posting. I love how easy to use the software is. The software allows for the non-technology savy people to easily use the software, while having advanced settings to please the tech savy individuals.

Cons

I wish there was a way to push flyers to other areas of my institutions that are using REACH Players.

Review Source: Capterra
 

Erick from EBCO General Contractor, LTD.
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

After a full year using the product, we are still extremely pleased.

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The Reach solution has allowed us to interact with our customers, and visitors in a way that was previously to expensive. We are able to showcase our products and services in real-time, and customize the display to fit specific customer visits which always impresses.

Pros

We are very impressed with the stability of the platform, after 13 months on the platform we have had 1 issue that was resolved by the excellent support staff within 30 minutes.
We constantly get positive comments from visitors, and customers on how much the digital sign adds to the decor of the lobby.

Cons

The only thing we would like to see added are some end user template customization tools for quick color changes, etc. This is a minor nit pick, as the design group is most responsive to change requests.

Review Source: Capterra
 

Bernard from Seattle University

May 2018

May 2018

Easy to use software at an affordable price

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Pros

Cost is fairly low, lots of easy ways to add additional screens, attentive staff that help when issues arise

Cons

Limited features for ads, would like to see more options to present ads, it's a very manual system and I'd like to see more automation with our other systems

Review Source: Capterra
 

Lindsay from YMCA of Western Ontario
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

This has been a great addition to our communication with our members!

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member communication plus!

Pros

Ease of use and the ability to highlight a few different information areas for our members at once.

Cons

None as of yet. We are new users to this software but the set up and support has been great all the way through.

Review Source: Capterra
 

Liz from GEODIS Logistics
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

The experience has been great and customer service has been even better!

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Ease of use and it's fun too! Can display information quickly and accurately to the team

Pros

I like that it is easy to use once you get the hang of it! I also like that it is so easy to upload items into the announcements page. I really appreciate that the system also doesn't seem to have glitches that the customer service team can't easily fix.

Cons

I don't like that Powerpoint slides don't fit on the display screen and get cut off. We have a lot of correspondence through the company that could easily be displayed on the screens with an upload, but the sizing is off.

Review Source: Capterra
 

Karen from W.E.C.M.R.D

May 2018

May 2018

Absolutely fantastic! the customer service is impeccable, the product is excellent!

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Pros

what I like tot he most about your product is that its easy to use, easy service when needed. the options are endless

Cons

my least favorite thing about this software is that I don't play on it enough, I also have troubles navigating the first time but after the training it was great!

Review Source: Capterra
 

Thomas from Komatsu America Corp.

May 2018

May 2018

The entire process with Reach has been wonderful.

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Easy to maintain digital signage. The scheduling of items makes changes simple.

Pros

It is easy to setup and easy to maintain. And, since it is cloud based we can access it from anywhere. The digital players and software have really upgraded our digital signage.

Cons

I have no real cons regarding Reach, but the one thing I would request is the ability to change the chosen template ourselves rather than having Reach do it for us. When we initially chose our templates we were not sure how we would deploy each unit.

Review Source: Capterra
 

Kandi from In Tempo Bridge Club
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

It just isn't very user friendly (for me, I'm old) :-0

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Getting the word out. I make announcements and send newsletters but that doesn't seem quite enough :-)

Pros

it gets the job done. It's colorful. I can work on it from any computer. I can have as many screens as I want.

Cons

That you can't change fonts color and size within the same text box. You can only make one screen alerted at a time. I would like a few at a time. All the screens don't have the same thing at the same time. (I have 5). I can't get the scroll option how I want it. Photos don't always move front to back. I'd like to be able to have a faded photo in the back of my text box. When you move to the edit box it messes up the location of the text (it makes it lower and won't move it to the top of the text box) I absolutely can't use this function.

Review Source: Capterra
 

Debbie from Crystal Mountain Resort
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

It's been a great tool for our resort. We are able to easily add updates and the display looks great

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The ability to make the changes to the information with ease, anytime we need to. The uploading of excel files really saved a lot of time for our conference service coordinator.

Pros

Easy to upload and change out the content and the built-in tutorials are really helpful. We use it for several departments and it's a fantastic way to get the most important information to our guests in their rooms, restaurants, coffee bars...so many different locations around the resort 24 hrs a day/7 days a week.

Cons

Trying to format our content into the templates provided. We usually have to have a custom template created and this can be a little costly.

Review Source: Capterra
 

Courtney from Skender
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Fantastic! It's user friendly and the support team is really responsive.

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We use this screen to showcase new videos we publish and as a welcome screen for events. This software makes it very easy to switch things up on a moments notice.

Pros

Its very easy to learn and update daily. We had some difficulty with setup but that was primarily user error, the Reach Media staff was very helpful and responsive when trying to get it off the ground and running.

Cons

I wish that you could pull fully animated power-points into the system, instead of having to save them as a videos.

Review Source: Capterra
 

Sean from Double A Productions

May 2018

May 2018

Very easy to work with! That goes for both the software and the support team.

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Pros

The ease of use is the best part about this software. If I have any problems trying to figure something out with the software they are quick to help.

Cons

There's not much I can say here. I have not come across anything that I haven't liked about this software or the REACH support team.

Review Source: Capterra
 

Shelley from Pueblo of Zuni
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Our experience so far has been great! We have been getting great feedback from our views as well!

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We have garnered a huge following from not only our internal departments, but from the community as well. We have several monitors set up at different sites, so we are able to capture an array of people who view this software. We are able to advertise and inform others in a different form other than just mass email or FaceBook.

Pros

Easy to manage. Less troublesome with layouts and fantastic array of fonts, although we would like more added.

Cons

We run into stagnant periods where our finished layouts wouldn't load.
While working on a layout, the software kicks us out after only after a couple of minutes. We would like to have it open for an extended period of time, as we multitask often and this would be beneficial.

Review Source: Capterra
 

Mineh from YMCA of Glendale

May 2018

May 2018

The training and service I received was great!

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Pros

It is very easy to use and has a variety of things that one can use for the facility. The ability to design everything you need for the facility is the best part of the service.

Cons

Scheduling for programs could be a bit easier, but still a great service. The easier option for scheduling is when linking to a gmail calendar, it is much simpler than the scheduling that is offered.

Review Source: Capterra
 

Jeremy from Kansas Law Enforcement Training Center (KLETC)

May 2018

May 2018

Very easy installation / setup / adding content. Great support when needed.

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We were able to implement a digital signage solution quickly and painless across our campus.

Pros

The software is very easy to use. You can see the overall health of your players in a single screen and update content easily anywhere with any device that has internet.

Cons

The announcements are a little tricky. To remove an announcement but not delete it you have to remove it from the group and not delete is. Also not being able to add iframe announcements is not good. Having to add them in the layout makes it tough to control what content is displayed and in what order.

Review Source: Capterra
 

Kathy from The City of Gulf Breeze
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Wew Love Reach and our Customers do too

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It allows us to display all of our upcoming events and notify our customers of important information. We do not have to hang flyers or posters around our community center because the Reader Board is very professional looking and visible to all.

Pros

It is Easy and Customer Support is awesome. The software is user friendly and it is easy to train new users. There is a wide variety of features that allow you to customize each screen

Cons

I do not have any negative comments about this software. The only thing I would change it the ability to switch format of the screen a little easier.

Review Source: Capterra