REACH Software


 

REACH Media Network offers digital signage solutions that help display announcements, news feeds, schedules, sports scores, social media feeds and other information directly onto digital signage boards in real-time.

REACH helps users customize their signage according to their brand standards, and the solution offers a variety of templates and widget options to display and deliver information. It can integrate with various social media and online platforms like Facebook, Twitter, Instagram, RSS feeds and live TV, among others.

REACH supports multiple display options including full-screen announcements, portrait or landscape displays and vertical-screen announcements. It can either be installed on-premises or be hosted in the cloud and can integrate with other third-party software as well.

REACH Media Network also offers services such as menu boards, web calendars, room schedulers and video walls. The solution can be used in a variety of businesses including colleges, fitness, healthcare and corporates.

 

REACH - Display board
 
  • REACH - Display board
    Display board
  • REACH - Weather announcements
    Weather announcements
  • REACH - Mobile app
    Mobile app
  • REACH - User dashboard
    User dashboard
  • REACH - Signage display management
    Signage display management
  • REACH - Mobile responsive display
    Mobile responsive display
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

129 Reviews of REACH

Showing 1-20 of 129

 

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Eric from Princeton University

February 2018

February 2018

My experience with REACH has been outstanding. Ease-of-use and customer service is bar none.

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Pros

The ease-of-use when it comes to uploading content and publishing announcements. I'm also pleased with the flexibility of canvas size. I'm also impressed with how well the signage renders graphics. It really is quite smooth and clear.`

Review Source: Capterra
 

Mike from Conejo Recreation & Park District

February 2018

February 2018

Customer support is second to none!

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Pros

The ease of use of all the features, ability to add your own files, videos, photos, etc. in addition to the updated "on-site" features that allow you to create your slides within the system as well.

Cons

After the latest updates . . . Not much. We really enjoy all the features that are now available, including the ability to edit slides with a lot of the same features you find in our normal software (Word-etc.)

Review Source: Capterra
 

Matt from Cortland County Family YMCA

February 2018

February 2018

Great Customer service and Easy to use!

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We are able to put out YMCA's information out to members and guests more succinctly, and with a more polished look than a powerpoint slideshow video that we were using before. Real time updates to programs and events are also very helpful!

Pros

REACH has given us a platform to "reach" our members and guests through our facilities unused televisions. It is relatively easy to set up once you get through the basics. I am still learning the CMS, but all in all, it does what we want and looks great!

Cons

The scheduling feature can be monotonous, it would be nice to see that simplified if you are not importing a calendar from an outside source. I would like to see more randomness for some aspects of the system, Ie: we sell advertisements to outside companies to help pay for the system, and would be nice to say I would like 4 ads within each hour of these days, where now you have to specifically schedule the time of each ad for each day.

Review Source: Capterra
 

Amy from Morris Elementary SD 54

January 2018

January 2018

There are several team members who use the software..so far it has been very ease to use!

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Communication is HUGE in our district! This is yet another valuable avenue for getting messages to students/staff and parents when applicable.

Pros

Many different layouts..good options for personalizing. Love that you can add news and social media.

Cons

At this point, we haven't noticed anything negative about the software. If there was to be anything, I suppose it would be that the postings are not immediate, but this is honestly not a concern at all.

Review Source: Capterra
 

Laurie from The University of Memphis

January 2018

January 2018

We have had nothing but positive experiences with the announcement screen and customer support.

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Our patrons love viewing the announcements . Since the announcements are so graphically pleasing, it is easy to grab the attention of passersby and to drive home our message effectively and easily.

Pros

It is user-friendly and makes it easy to create announcements with high visual impact. I love having easy access to stock photos and also having the option to easily upload my own photos.

Cons

The new template is slightly more difficult to use than the old one, but that may just be because I am not used to it yet. The more user-friendly, the better!

Review Source: Capterra
 

Luis from Zimmer Biomet

January 2018

January 2018

Reach TV is an easy to use, complete and minimal solution to employee communications and engagement.

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Employee communications and engagement, reinforcement of corporate vision and goals.

Pros

The Reach TV admin portal interface is accessible by any network with Internet access and a browserr. This makes it easier to administer from any device .

Cons

Reach TV is missing the integration of coorporate software standards like Microsoft Office, SharePoint, etc.

Review Source: Capterra
 

Beth from Roselle Park District
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Easy to use and great tool for communication

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We are able to get information to multiple locations without physically going to each place which saves us time and money. Our message is also consistent in each location as we do not need to recreate information several times in several locations - create one file, display it at multiple locations and we're done.

Pros

This software is very easy to use to efficiently communicate information to our patrons in different locations.

Cons

The part I like least is the calendar tool - it is hard to format my information so that everything displays the way I would most like.

Review Source: Capterra
 

Jessica from Woodhaven Village

January 2018

January 2018

Very easy install and very user friendly

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Pros

The templates offer such beautiful designs. The ease of adding and removing graphics is exactly what we need. The schedule is perfect! Being able to automatically delete graphics after scheduled date is perfect.

Cons

We have run into several issues connecting our social media. I think overall it is a user error and once we put in a service ticket the problem should be resolved.

Review Source: Capterra
 

Chance from University of California, Santa Cruz
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

My experience so far has been great.

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It's very easy to use and has had very little issues.

Pros

I feel like the new dashboard is much cleaner, and I like that you can either create something internal, or import other designs so easily.

Cons

I would like to be able to export what I create in the reach software to be used in social or web without recreating.

Review Source: Capterra
 

Sonja from Kettering Recreation Complex

December 2017

December 2017

Reach is responsive and progressive.

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Pros

Reach offers responsive and helpful support on a consistent basis. The software is easy to use and the screen presentation is pleasing to the eye.

Cons

I would like to see an easier way to schedule information in the Mobile Application. eg...Exercise Class Listing.

Review Source: Capterra
 

Sherri from Greater Green Bay YMCA

December 2017

December 2017

We love the digital messaging system that the Reach TV screens provide.

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Improved member communication and awareness and we've been able to reduce the amount of paper posters and flyers hanging around the building.

Pros

I like that our screen design and layout was fully customizable. We choose a message area, a weather bug and down the right side we scroll our schedules. I especially like the schedules and Reach made it easy to bring in and stream our schedules from our mobile app.

Cons

We don't have a hard wired connection, and videos sometimes put too much demand on our Wifi during high usage times.

Review Source: Capterra
 

Mona from Moody Family YMCA

December 2017

December 2017

Super easy to use!

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Real time info to our customers

Pros

Can update our signage from anywhere, home or office. Ability to post videos, love the ability to upload existing documents in word, or publisher

Cons

Would like to see more robust design tools for the announcements. Would also like the ability to add audio to individual announcement

Review Source: Capterra
 


December 2017

December 2017

Overall I think it's fairly easy to use.

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Pros

Can modify on the fly. The dashboard where i can see all of the players at once is nice too. I also like to be able to preview what's showing.

Cons

It has been challenging for us in the past to know when the computers turn off/go down and troubleshooting what's happening.

Review Source: Capterra
 

Brad from Brentwood Parks and Recreation
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

So far the staff and software have been great.

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Pros

On our end the software is easy to use and learn. It was easy to train new users and our staff likes the looks/feel of the product.

Review Source: Capterra
 

Kelly from Peak Performance Training Center

December 2017

December 2017

Great program with lots of functionality

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Very easy to use and gets our announcements and class schedule out to all of our staff and clients at the studio. Love the versatility with videos vs still shots on the screen. Love that it can be programmed very quickly to get new or special announcements up onto the screen in just a few minutes. This is such an improvement over the power point slides that we were using for all of our studio announcements.

Pros

Easy to use. Great customer support. Enjoy all the different features and functions with being able to use videos/social media and the quality of the announcement slides.

Cons

Have only had a few glitches with getting the program started at first. Would like to see a change in the saved pictures so that you could save them all and then rearrange them into categories.

Review Source: Capterra
 

Elaine from Westminster Presbyterian church
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Customer service and training was excellent. One of the customer rep was quick to answer emails and very helpful.

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We get great reactions to the professional design. This product exposes visitors to our church and our congregants to upcoming events.

Pros

It is very easy to use and the product is very versatile. The schedule feature is great as well as being able to upload video.

Cons

I don't like the text tool. It is a little clumsy and hard to move the text box where I want it. I tend to just design my work in another program and then upload it to the page.

Review Source: Capterra
 

Daniel from YMCA of Metropolitan Fort Worth
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

REACH Media has made it easier and faster to keep our customers informed and up to date.

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Pros

REACH Media is very easy to use and all new users go through a tutorial with a member of the REACH support team.
Customer Support is always helpful and quick to respond. (<1 response time.)

Cons

None.
We had trouble getting the software to connect initially, but thanks to their customer support we were up and running within an hour.

Review Source: Capterra
 

Melissa from City of Trenton, Michigan

December 2017

December 2017

The REACH team has provided us valuable training, prompt responses and excellent customer service.

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Pros

The REACH program is very user friendly and simplifies the process of updating important information in a quick and efficient manner. The dashboard has always provided easy navigation and with the newest update it gives the REACH program a whole new updated look with new features! I'm excited for future features as well like the calendar!

Cons

Sometimes it's difficult to manage the text and photo layers when creating an announcement. I would like to see layer management feature offered in the future. "Send to back", "Send backward". "Sent to front", "Send forward."

Review Source: Capterra
 

Steve from Middleburg Hts. Recreation Department
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

I love having this product and love the great customer service provided!

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It helps make our Community Center professional and organized,

Pros

The ease of use and professional looking result. The quick turn around time for support is another plus!

Review Source: Capterra
 

Del from City of Austin Communications and Technology Management
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2017

December 2017

Great customer service and friendly staff!

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The software is easy to use and easy to train someone on.

Pros

The software is easy to use with and we have the ability to post all kinds of information. The additional weather radar and traffic map are great.

Review Source: Capterra