ReachMail
About ReachMail
Awards and Recognition
ReachMail Pricing
Free (Send up to 7,500 emails per month, keep up to 2,500 subscribers) = $0 Basic 5k (<12k emails & <5,000 subscribers) = $9 per month Basic 10k (<30k emails & <10,000 subscribers) = $19 per month Basic 20k (<60k & <20,000 subscribers) = $35 per month and many other plans up to... Pro Unlimited (<1M & unlimited subscribers) = $749 per mont Custom plans are also available to meet any needs
Starting price:
$9.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Marketing Software
Most Helpful Reviews for ReachMail
1 - 5 of 69 Reviews
Jeffrey
1,001 - 5,000 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed May 2022
Great product
Murray N
Verified reviewer
Non-Profit Organization Management, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Great mass email application
We distribute emails to our 2500 Canadian members weekly.
PROSReach Mail is easy to use and very inexpensive.
CONSOnline editor could be easier to use. Sometimes the fonts don't transfer over from other apps.
Reason for choosing ReachMail
Reach Mail was less expensive
Reasons for switching to ReachMail
Outlook could not handle 2500 addresses easily & Mailchimp was too expensive for this number of members.
Vendor Response
Thanks so much for your review. Our editors only support Websafe fonts for maximum compatability. Please contact support for further assitance.
Replied June 2022
Shantelle
Information Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great platform for small businesses to get their messaging out
ReachMail provides our association with a user-friendly process for getting communications out to our members, and it had a great analytics system for us to monitor and identify who is engaged, and what content interests them.
PROSTemplates and user-friendly features make it possible for anyone to create great communication without any programming background.
CONSI sometimes have difficulty with formatting text, and controlling the spacing details in the rows. Perhaps this is a lack of training and expertise on my part - but that is a frustration for me.
Reasons for switching to ReachMail
We found that the YourMembership emails were difficult to create without a good background expertise in programming. (We still use YourMembership for our website platform - and ReachMail for most of our communications to members).
David
Publishing, 1 employee
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed October 2018
Very good but room for improvement
I don't have business problems as such. I'm a writer selling and marketing books and I use a number of service providers. Reachmail is one of the better ones but could be much better.
PROS5,000 subscribers (better than most of its competitors). The reporting and sending process is straightforward. The site is basically good to use. The list cleaning system is particularly useful. It's always tricky to keep lists clean. If the system had a way of recognising spam traps that may inadvertently appear it would be a major step forward.
CONSDeleting the entire list of subscribers when desired is cumbersome. You have to copy and create another list and fiddle around. The WYSIWYG editor is not as good or sophisticated as some. I'm using it now (taken a break to fill in this survey). I can't insert margins around photographs (you enter figures, try to do it and image vanishes). Boxes appear and you can't get rid of them. A row of boxed symbols has now appeared which is new to me. They just get in the way. Take a leaf out of Mailchimp. It's also hard to check and see if the autoresponder works. It does, because a list is added to, but to amend it is not easy. And it's impossible to actually SEE a form you already created.
Vendor Response
David, Thank you for your comments. We are working on enhancing the AutoResponders based on customer feedback. We have made some improvements in the past few weeks and more are pending in the near term. Feel free to let us know what you need. We always appreciate customer input. List deletion is very simple. Just select the list and click the big red DELETE button. In your case, however, all your lists are tied to your drip campaign AutoResponders. Deleting them would break your drip campaigns. Our system is just preventing you from breaking your campaigns in this case. For message design, we recommend you upgrade to the Message Builder we added about a year ago. It's a drag and drop editor that's a lot easier to work with that standard WYSIWYGs and it will always build mobile friendly messages. The WYSIWYG editor is still around for those with advanced knowledge of HTML and CSS, but for those that aren't experts, the Message Builder will do all the heavy lifting for you!
Replied October 2018
Lee
Online Media, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Cost effective and fairly easy to use
ReachMail has been useful in sending out and tracking enewsletters for more than five years for me.
PROSList management and clean-up is very helpful, as is the ease of importing new addresses as clients ask to be included. Makes creating each email newsletter easy and consistent since you can duplicate the entire email and just re-do the new information. The reporting feature is very helpful.
CONSSometimes the steps to take in creating a new campaign can be confusing, and there is no easy way to go back and correct typos etc. in labels. I dislike that some of the earliest campaigns are no longer accessible.
Reason for choosing ReachMail
Does what I need it to do in the most effective way at the best rate.
Reasons for switching to ReachMail
Too difficult to manage things.
Vendor Response
Thank you so much for the review. We're always looking for ways to make our product better and easier to you. Please contact support about the issue with going back and correcting types and they'll be happy to help with using the product or request enhancements to make the product easier to use.
Replied June 2022