ReferralCandy

RATING:

4.5

(350)

About ReferralCandy

ReferralCandy is a cloud-based solution designed to help online stores of all sizes manage customer rewards and promote referral marketing programs across multiple digital platforms. Key features include campaign management, affiliate marketing, traffic source tracking and rewards distribution. Teams using ReferralCandy can track top traffic sources and new sales from referrals, facilitating decision making through comparison of performance against industry standards. Businesses can identify suspicious referrals and automatically ban fraudulent activities, ensuring compliance with government regulations. With HTML and CSS editing tools, users can utilize pre-built templates and configure them according to individual requirements to establish brand visibility. ...

ReferralCandy Pricing

Pricing starts at $59/mo + commission (monthly). All pricing options include a 14-day free trial. We're focused on helping you get more sales. That's why our pricing is based on a commission for each successful referral sale you make.

Starting price: 

$47.00 

Free trial: 

Available

Free version: 

Not Available

ReferralCandy rewards management screenshot

ReferralCandy Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ReferralCandy

1 - 5 of 350 Reviews

User Profile

Shizu

Verified reviewer

Retail, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Customer service is great!

PROS

The product is easy to use and team is incredible. We love that the themes are super easy to customize and change. [SENSITIVE CONTENT HIDDEN] was super understanding that our business is going through a critical time with COVID and is super responsive.

CONS

Themes feel a bit hard to access through the portal.

Mauricio

Food & Beverages, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2020

Best Support!

The Support with the guys is incredible, today I was attended by [SENSITIVE CONTENT HIDDEN] and she was very kindly! Even she call me to another side of world to explain some things

PROS

The most important feature is you can setting up all text. I´m understanding a checking the software yet.

CONS

Where are the dashboard for each advocate can see it own tracking of rewards, use of personal links, goals accomplish and statistics ?

Reason for choosing ReferralCandy

Separate the options of Rewards to choice; for example: 1st.- Give a coupon discount for advocates just for 1st..2...3 etc purchase and with that condition, so 2nd.-Get %$ por each 2nd..3..4..etc purchase onwards 3rd.- Complete X NUMBERS of purchase and win XXXX DISCOUNT or $$$$ ON CASH

Jason

Investment Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Specific review to address excellent customer service by [SENSITIVE CONTENT HIDDEN]

Haven't started using it yet. But I think our loyal customers will help us spread the word about us and help grow our database.

PROS

The program is relatively easy to set up and get started. However, don't rush make ourself know with the consequences of certain settings.

CONS

Although the software is relatively straightforward, I had many questions about reward setting and other areas of the software. Only once you get really deep into the software certain consequences become clear or start raising questions. I think the reward setting page could be more clear. If you want I am willing to give you more detailed information and input. I think it would help to add a calculation model feature that can be used to simulate what cost/benefit a certain reward will have. Ie. what does a reward cost and what is the benefit. I made this in Excel now, and it was really useful. I have had frequent contact with your customer service officer [SENSITIVE CONTENT HIDDEN]. Her help has been very friendly, fast and accurate. In my opinion she's doing a great job!

Reason for choosing ReferralCandy

ReferralCandy was recommended by a business partner

Jamie

Design, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Customer Service

As a brand new user, it's been good so far!

PROS

I am just starting to use this app and had some questions. I love how quickly I get chat responses and most recently the assistance from [sensitive content hidden] was above and beyond. She helped answer all my questions and even edited a product photo for me so that it met the size requirements for the app.

CONS

As a brand new user, it's too early for me to say.

Tannia

Marketing and Advertising, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Great & Fast Set Up

So far so good. The Success team especially has been fantastic. Thanks to [sensitive content hidden], for all the assistance so far. Your quick responses are much appreciated too @[sensitive content hidden].

PROS

Yes integration with my current business systems was made easy thanks to the teams both at Referral Candy and at Lodgify. I was able to get assistance with my custom store. I am so excited to deploy this campaign and see how it goes.

CONS

So far all is moving well. I have not yet deployed the campaign so cannot give a full review.

Reason for choosing ReferralCandy

They offered a trial month, and also monthly subscription plans without an exorbitant set up fee. For our growing small business like us, who are deploying a referral campaign for the first time, they made the perfect match. We can try out, and grow together.