Remarkety
About Remarkety
Awards and Recognition
Remarkety Pricing
Pricing is available on a per feature basis. A 14-day free trial is available. No setup fees, no hidden costs, pay as you go, cancel at any time.
Starting price:
$25.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Remarkety
1 - 5 of 128 Reviews
Brian
Verified reviewer
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Remarkety is the best value on the market
I’ve been a Constant Contact customer, Bronto, And MailChimp. Bronto is crazy expensive for a small company. MailChimp is cheap, but extremely limited. I wanted advanced automation for thinks like abandoned cart recovery, customer win backs, etc. I decided on Remarkety based partially on price. They seemed to deliver most of what Klaviyo does at a lower price. Initially, my customer success manager wasn’t very good and I was feeling neglected by Remarkety. Also, they did not integrate with my rewards program, so I gave Klaviyo a try. Klaviyo could not do some very basic things I wanted to do, that I was already doing with Remarkety. I called Remarkety. My new customer success manager called me back immediately. The support since then has been exceptional. Remarkety has made improvements to their platform based on my suggestions. I get excellent LIVE support from Remarkety. Klaviyo is by chat only. My customer success manager and I have weekly strategy calls now. They have added integration with my rewards program. I highly recommend Remarkety for small businesses that don’t have a staff of people to manage their emails and want to take advantage of customization and automation.
PROSPrice Automation options Integration with Big Commerce Support
CONSVisual appearance Lacking in analytics
Kyle
Fishery, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Remarkety Review
Overall it is a good platform and if Remarkety could create a function where you could easily segment customers into different email groups to send separate emails to that would make it so much better
PROSThe ability to have several functions such as email, duplication email, better analytics, etc. all under one platform
CONSWe really struggle with this platform on segmenting customer groups. In our business we have a handful of customer groups that we send emails to and was very easy to create personal email lists in Mailchimp as well as import contacts, but do not like the filter function of Remarkety
Reasons for switching to Remarkety
We wanted to see more analytic information and be able to send follow up emails to customers. We do miss their ability to create new email groups though
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2019
Good idea but needs work
Our experience started out great for the first several months but things have deteriorated because of so many glitches in their new system. At this point, it is very difficult to successfully make one new email and support has not been able to solve the big issues like the "save" button not working. Our account manager is always great but in the end, if things don't work and we waste many hours each day because of all of the bugs I can't say our overall experience is good.
PROSMany options to setup automated/trigger emails which are a great way to stay in touch with customers and offer customized specials to certain customers for certain things they do on your site.
CONSUntil a few months ago everything ran very smooth and was simple to use. Recently Remarkety started "upgrading" their system and adding new features and options. That's when the problems started. We now take a week to set up one email that used to take one day. I literally sit and watch the person here creating our emails and he runs into problem after problem every single time. Almost every day the save button stops working at random. He will spend a few hours setting an email up and he clicks save several times during that process only to find at some point the save button stops working and there is no way for him to finish the email. At that point, he has to totally start over from the beginning and hope he can get the email finished before the save button stops working. It's extremely frustrating to spend a lot of time setting an email up and find you have to start over from scratch because it cant be saved. This is an ongoing problem that began after Remarkety did recent upgrades and now we encounter it daily. Additionally in our Remarkety control panel there are features that are missing one day and reappear the next day and the disappear the following day. For example they have an option to create a desktop and mobile email all at the same time. One day we were working on it and set up an email that was optimized for desktop and mobile view using that feature. Then a few days ago when we started building another email the mobile option was gone.
Reasons for switching to Remarkety
Sendgrid lacked many features that Remarkety has.
Benjamin Keren
Arts and Crafts, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great tool
Best marketing investment you can do as a an online company.
PROSEase of creating Newsletter campaigns as well as automated campaigns. The help I got onboarding was amazing.
CONSThe ease of importing product links with all info into the emails.
Reason for choosing Remarkety
Great team to work with!
Reasons for switching to Remarkety
One account for all my (4) websites, at great pricing and lots of value!
Jason
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
A Welcome Change from the Competition
Our overall experience with Remarkety has been excellent. From onboarding to our ongoing meetings with our success coach to insure we are getting the most out of the software. Top notch customer support!
PROSWe love the easy to use editor and having the ability to manage and segment our list easily with the many conditions that Remarkety provides.
CONSWe would like to see the product have a Subscription Management feature to allow customers to chose what they receive rather than be removed all together.
Reasons for switching to Remarkety
Mailchimp isn't a bad software, it just was't for us. After many years with them we decided to move to Remarkety due to the ease of use. Mailchimp seems clunky and difficult to use for us so Remarkety was the right choice for us.