Overall happy with SalesFlow and would continuously recommend it to anyone that may want to use LinkedIn for outreach.

I've recommended SalesFlow to a lot of companies and have seen the success it can bring if used right. A huge pro about SalesFlow is how easy the UI/UX is and getting around to creating a campaign. It's very easy to use and you're in and out of SalesFlow within a few minutes especially if you know what you're doing.

One aspect I didn't like was the import of 1st-degree contacts. As mentioned previously, I would enjoy the ability to import contacts but it's not a deal-breaker for me.

SalesFlow is developing into exactly what a lot of CRM products should be now and days. Every time I check on what's new, it seems to be exactly what we need to help increase our teams efficiency. I see great things coming from SalesFlow in the future.

This software allows our team to stay up to date and keep track of multiple leads for multiple clients all from within the software they provide.

Sometimes there are errors within the system that creates delays in the process, which our clients notice and figure is a decline in our ability to provide our service.

We unfortunately have nothing positive to say about Salesflow. I wish we did, but even their head of customer success is a nightmare to deal with.

The Salesflow dashboard is an operational nightmare. It’s filled with bugs, constantly stops working, and serves as a textbook example of dysfunctional software. Their so-called “white glove” service (“Done for You”) is supposed to be automated and hands off. Instead, it was simply another nightmare - their team continually made mistakes that prevented us from seeing any value or benefit from the service.Salesflow’s customer support was equally shocking. Their team is rude, unhelpful, and lacks the ability to communicate in a clear or helpful way. The rude and unhelpful attitude extends all the way up to the Head of Customer Success - an ironic title for this person, given their aggressive, hostile, and rude attitude.Our interactions with the Head of Customer Success were extremely unprofessional. Our attempt to address the continual errors made by their team was met with outright hostility and denial. The final call, before we decided to cancel entirely, quickly devolved into a petty exercise in defensiveness and blame-shifting on their part, leaving no room for constructive dialogue or problem-solving.Months of wasted effort were spent trying to establish a working relationship with Salesflow, only to be continually met with incompetent managers, reps, and team members. Their unwillingness to acknowledge errors, let alone make a genuine effort to fix them or find a mutually agreeable way forward is what ultimately caused us to cancel. I do not recommend Salesflow.

My overall experience has been very good, I enjoy the software as well as the company.

Your UI is great. Easy to use software that does not take a lot of time to set up. User friendly.

Not being able to import 1st connections as well as being able to transfer contacts between campaigns is a big drawback.

Prior to the limitations imposed by LinkedIn on the number of new connection requests this was an excellent way of engaging with new prospects and was so much more efficient and less intrusive than other direct marketing methods such as email and cold calling. The response rate was in the region of 20 times better than those other methods. It is a shame that LinkedIn imposed such tight limits on the usage of a paid for search tool. This destroyed the business model we had built up.

I love the features of the software. Setting up up campaigns is fairly straightforward and easy to understand. Tracking progress of campaigns is also easy and it is great that I can see inboxes etc within Salesflow without the need to go into native LinkedIn except in very rare cases.

I have no issues with the software itself. My issues are with the process for adding / removing LinkedIn Accounts from my portfolio (we were an agent managing for a number of clients) - this is clunky and I have had a couple of cases where I have had to chase. My other issue and the reason why we no longer use Salesflow is the limitation on connection requests enforced by LinkedIn. The combined cost of Salesflow and LinkedIn premium meant that with the limitations exposed we could no longer offer our clients value for money

My experience has been really good and, overall, I fully recommend it because SalesFlow never stopped developing the tool and always provided a great Technical support service. Great customer service consistently beats technology. It is priceless to feel heard and supported, and the Salesflow team definitely makes it happen.

What I l iked the most was how easy it was to use, easy to understand , and also having a strong and super empathetic support team to help me grow.

In the first versions, some of the functionality was not immediately understandable. there were confusing options to perform the sales tasks that we needed as a team.

Good

Salesflow is a great tool to automate outbound e-mail marketing. We use it on a daily basis: its interface is user-friendly, importing and exporting contacts is easy, and keeping track of the current situation of sequences helps planning in advance for upcoming campaigns. In-app replies are helpful in terms of not having to switch between platforms to reply to a specific message.

Some characters that are not on the ENG alphabet are not supported, so have to be manually fixed when they appear in contact names. Its predictions of positive and negative replies do not really reflect the true status when the reply is not in English. So there could be improvements in language functions.

OK and staff very helpful just need quicker responses

It is easy to use and if targeted correctly can be very effective

No immediate help you need a contact telephone number for urgent requirements. When running campaigns you can only carry out one operation at time and not switch campaign say from cold to inmails this makes more work in terms of setting up

Been a great experience and wonderful support.

The ease of use of this product is awesome.

Occasionally you can accidentally select contacts not a target when adding individuals one at a time.

Very good

It’s easy usability and connection with Linked in

Sometimes the connection to LinkedIn can glitch but customer service are always on hand to help

It's great and time saving!

It's easy to use, it looks clean and cool and most importantly I haven't encountered any Bugs. Other tools like LinkedFusion are full of them.

There's just one thing missing for my workflow: I'm using leads from sales navigator. Sales navigator is great because you can create custom lists or tags like "chating", "qualifying" etc. this gives me a great overview about all the people I'm dealing with. Salesflow reaches out to them, but is still have to go in and manually add all the people to my lists, which is very tedious. It would be great to tell sales flow something like: If connection message to prospect x is send, put prospect x into the list y" or when a follow up message is answered put the prospect into the list "chat" very easy. I think that should be possible, since sales flow can read a lot of things in sales navigator.

- easy to use - manage multiple accounts - tracks data accurately - real-time inbox - automate connection request through end of messaging sequence

- absence of a useful blacklist feature

I look forward to keep using.

I like the customer service and support. Very responsive. When we asked to review pricing since we weren't using half the features, you did. Helped keep us on board. Also importing and creating sequences is straight forward. There was a learning curve.

When importing, hard to tell why some did not import. Importing format requirements were tricky to figure out - but support was great. Updating existing sequence could be simpler.

It delivers a solid pipeline of prospects with a low initial investment. Their team is also very fast in answering questions or help with messages for the campaigns.

Very easy to get started and it is accurate in the message delivery.

They should increase the touchpoints besides LinkedIn. Adding emails, socials, etc.

Great!

This software is easy to get started with and saves me a lot of time.

Little expensive when adding more than 1 account.

Salesflow has been really helpful when it comes to prospecting, reaching out to larger audience for a sales guy can save a lot time. I would strongly recommend founders and management team to use this and network better!

Although personal branding and content creation is on the rise and is a must, every sales professional should be able to automate the sales process, and Salesflow allows you to do just that!It's saved me a lot of hours and I have seen good conversion with In-Mail and 1st connection campaigns, which is not available or easy to implement in other softwares

There are couple of features in mind that could be implemented. A little more videos on how to efficiently run the campaigns and hacks improve conversion

Product is easy to work with it saves me a lot of time searching for info which is #1 importance for me & my team

I need to go LI for information When searching for a function, there will be names of those who worked in the company previously

I’ve really loved salesflow over the first 6 months using it, it is directly responsible for many successes my company has had over that time period.

A great piece of automation that has great value if you use with great copywriting. An incredible tool in my company’s business development tool box.

The software can be slow and buggy at times and basically requires a walk through to understand how it works.

Flexibility of managing campaign parameters -- custom messages, message frequency and timing, etc.

Initial setup was complicated, and statistics on the campaigns are not necessarily easy to understand.

It has been very useful tool for my team, we saw the value from day 1 of working with this platform.

Is very easy to manage and handle, regardless to be a geek or not on software, it provide a really easy way to target an audience.

de way to present the dashboard but that is just a personal way to have the data presented.

Automation of my prospecting system, less work for me, and accurate sales tactics information using machine learning technology to close the sale have increased my ROI.

They generate NEW prospects daily ✅ custom design your marketing materials, like websites and digital business cards ✅ convert my prospects into leads ✅ follow up with my prospects to convert them into paying customers Everything is personalized and optimized by Artificial Intelligence at the end of the day, I have high-quality targeted leads for any of my business offers, anywhere, anytime, in just a few clicks

honestly, I don't find any feature lacking in this product.

Makes marketing automation easy. I did buy a broader set up with training that incorporated this tool so this probably shortened the learning curve for me.

Set up and customer support can lag a bit but they are very kind once you get a hold of them.

I had much higher expectations since it we recommended to me and is used by other large agencies, but I find it clunky and difficult to manage

I like that it can be white labeled and I like the dashboard.

the software doesn't work as expected much of the time. Documentation is sparse and the "how to" documentation doesn't help solve problems. Its just screen shots of things I can already see.

Product is good for generating sales leads on LinkedIn but can be clunky to use

Fairly easy to use but often come across bugs requiring technical assistance

Too many bugs and difficulties dealing with support team.

Salesflow has great template sequences to connect, prompt, message and finally start a conversation with a prospect. It is very smooth and within 5 days you start to get interaction.

The price, hands down. I'm a one man band for Sales Development and for me to own this tool would be £90 per month. Its a shame really, at the vendor we work with all their SDRs and AEs have access to this platform and the salesforce must be 500+ strong.