Salesforce Sales Cloud vs Semrush

Salesforce Sales Cloud has 17196 reviews and a rating of 4.38 / 5 stars vs Semrush which has 1898 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.38 / 5 (17196)
4.67 / 5 (1898)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 10, 2022
August 9, 2022
Pros/Cons
  • Pros

  • Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
  • Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.
  • Cons

  • It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
  • There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
  • Pros

  • It was very easy to use, and gave you some great insights into what your competitors where doing to gain site traction and traffic.
  • It really helps with keywords and understanding how the site is doing and what could be improved. They also offer lots of help and give great newsletters on what to do.
  • Cons

  • The filters require you to be 100% specific and this leaves a lot of room for errors. It is hard to learn when you are starting out.
  • I think the only problem we have had with this platform has been to use 100% of the tools it has, because it is very complete and has so many features that it is difficult to understand everything.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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