What are SALESmanago Marketing Automation users saying about the software?

Sales Manago - the perfect tools for marketing automation

Pros

Sales Manago is a complex and extremely user-friendly tool, it offers vas help to any issues that may arise. We use this marketing tool for a variety of marketing efforts and it makes our job easier with the number of options it offers for different areas of the company. Has an easy to navigate interface, offers visibility to data, it is a tool that delivers value for the money paid. It is easy to integrate with other systems and offers various functionalities. As marketing automation programs go, this is one of the best out there if you really want to know where you stand with digital marketing efforts.

Cons

At the moment couldn't say anything about the downside, haven't found one yet.

Reliable marketing automating system

We had a serious delivery issue with our previous email sending service, and we had to clean our database due to years of improper handling. With the help of customer service and automatic segmentation feature we managed to reactivate about 25-30%(!) of our emails, after that we remove the useless, dead emails. The result was remarkable in the boost of email revenue. If you want an easy to use, feature rich service with reasonable price, SalesManago is your system.

Pros

It's a very feature rich, easy-to-use, integrated marketing and sales system with exeptionally good support. Very fast, helpful and competent staff and they constantly developeing the system. As I remember there was only 1 unplanned down in the last 5 years (!). I think this is an amazing achievement with a system such scale. They make free webinars for beginners wich are essential and very useful to understand how to use the tools properly. We made about 250% increase in email revenue, after we started to use the system. And we still not useing all the features. The pricing is one of the lowest compared to other solutions, and they are very flexibel. [SENSITIVE CONTENT HIDDEN]

Cons

The site needs a UX rethink, but we did not experienced any serious issues.

Un buen producto para controlar a los clientes

Nos ha subido a otro nivel de atención.

Pros

Tiene muchas opciones y puedes controlar lo que ven tus clientes, saber el tiempo que llevan sin comprar, hacer campañas, etc.

Cons

Tiene tantas opciones que cuesta dominarlo

Un experimento que no salió bien

Pros

Intentamos usar Salesmanago en nuestro prestashop, pero dió problemas de incompatibilidad muy serios, nuestro checkout dejó de funcionar por lo que tuvimos que darnos de baja.

Cons

Mejorar el módulo para prestashop para que sea compatible al 100%

B2C expertise

I am using SALES Manago for 3 key processes today: 1) all our e-mail marketing needs. We have done e-mail A/B tests to understands performance and improve our results. 2) Web push notifications that have helped us to bring customers back to our site. 3) Social media management. I use it to program FB postings ahead of time.

Pros

I like the features that are very relevant to B2C businesses. For example, the RFM (recency/frequency/monetization) segmentation and automatization rules based on such segmentation. Also they are great about releasing new features and improvements. In the 2 months I have used it, they released a new Whatsapp integration (very relevant to my Latin American market). Finally, the on boarding support is great and it helps you to take full advantage of the tool.

Cons

There are some features, like the events manager, that are not responsive. But I am sure they will fix it soon.

Software complejo para cosas sencillas

Pros

Muchas posibilidades de integración con sistemas externos y tratamiento de datos.

Cons

Soporte y acompañamiento ineficiente. Lento.

One of the best marketing automation tools

My experience has been very good, it is very intuitive and easy to use, its implementation is very fast so the client obtains results quickly and it has all the necessary functionality and is constantly updated with new functionality releases.

Pros

It is a very complete tool that allows to have a single omnichanell point and customer information and has all the necessary functionalities to optimize my marketing actions and resources

Cons

I dislike nothing about salesmanago, I have been working with Salesmanago for more than 3 years and I have obtained the best results in my clients

Very advanced and effective tool

Pros

Salesmanago has a broad spectrum of useful features, very good support and intuitive interface, all features wizards works really easily. And the most important thing it works great and make profits for our customers. They also upgrade the tool very often with useful new features.

Cons

I couldn't make on my own individual dynamic mail template outside the drag&drop wizard. Proper and full integration takes time.

Innvative Marketing Automation Software for B2C

SalesManago is the software to go with if you are looking to achieve positive results in online marketing and built a reliable system for marketing automation. In our experience with SalesManago, we have noticed significant ease in our work, an increasingly high number of new coming qualified leads, a substantial increase in online sales, and evident overall satisfaction.

Pros

SalesManago is a reliable platform that offers a variety of constantly improving tools to help you build a strong online presence and boost your performance. The most valuable element that SalesManago has to offer, is the innovation that is implemented in their software, combined with all the different functionalities and opportunities to cover all the aspects of marketing automation.

Cons

In the beginning, it can be difficult to learn how to use the platform, as for most of the features and tools you might need to dig deep into it, to be able to understand how it all works. The knowledge base does not really provide much help here, however, the support and project managers are very responsive and helpful.

A very good Product

Very positive experience. Constant updates. Fast and competent assistance

Pros

Marketing Automation, AI, email campaing, analysis

Cons

The integration was very easy and the SALESMANAGO platform is very usable

Marketing software that works for us

Finding a marketing automation solution built and hosted in EU, complient with GDPR, was a challenge resolved by SalesManago. We also had the issue of lack of people and lack of knowledge. Salesmanago's people rock! Without them, we'd have never been able to jumpstart and implement. Another issue that probably many existing companies have is that integration with other systems, software, is key. Via the Salesmanago API and existing integrations we overcame this hurdle very well. The major benefit is that we're realising is that we stay competitive with our business, that we keep generating more qualified leads and prospects.

Pros

Their service and support people that really are always doing their best to help us. We're a small team with limited resources and knowledge. Thanks to the knowledge they share with hands-on support as if they're part of our team, we successfully jumpstarted marketing automation in only a few weeks. Also in the months after starting up, we learned how to use more features and we have increased our results. SalesManago as platform/product we like most because it's working good, it's really easy to use after a few months, it allows for fast action, it provides real-time insights and data visibility. The marketing automation: website and e-commerce integration, lead generation via multiple ways and personalised communication flows that can be very well automated and that provide conversion data, are very well developed.

Cons

Their built in CRM still can and should be developed up to par with alternative CRM solutions and should be a lot more functional.

Very good tool! Try in your company.

Pros

The SalesMANAGO system is one of the best tools for automating email marketing and marketing. It is developing very dynamically. User-friendly system interface. Easy to use, very intuitive. An extensive set of tools. The possibility of integration with many popular programs. The system is equipped with reporting tools that provide comprehensive data for work after the project ends. Great contact with a dedicated guardian who helps to implement new solutions. If errors occur (rarely), the IT department quickly analyzes them and explains them.

Cons

From time to time, changes are made in some functions. This requires learning again. .

Best Marketing Automation Software for Ecommerce

I'm the Head of Marketing Automation Development in a company that implements Marketing Automation Strategies for his customers. I work with SALESmanago daily since 2016 and i0'm happy to use it. I think that if you have a good strategy, SALESmanago is the perfect tool to maximize your marketing efforts.

Pros

SALESmanago is the perfect tool if you want to implement Marketing Automation on Ecommerce. There aren't any other software that can compete with this part of the system. You can send your email at best time according to each user activity

Cons

At start could be difficoult to learn how to use the software. This is because there are a lot of fuctions but maybe this point could be improved

Amazing platform for online marketing for my company

Pros

I have been using Sales Manago for 12m now and I am amazed by the overall performance of the product. We use Sales Manago at different stages of building customer value: first, the platform helps managing users that we attracted to our website so that we can properly track their future online behaviour. We also use SM package for preparing and distribution of our mailings. Sales Manago provides also specific solutions for mobile marketing or web push notifications as well as it enables us to build quite complex scenarios to stay in touch with customers who express interest in our product but did not buy them yet. A variety of Sales Manago functionalities is combined with helpful and professional staff that we contact quite frequently. We have regular calls with support team and together we go step by step through the current goals we want to achieve using marketing automation. Another great thing is that we receive help from SM side also when it comes to our integration with other software providers. Consequently, we are sure that we use the platform to the maximum of our capabilities. I am proud of the fact that a few months ago I recommended Sales Manago to be our marketing automation software and went through the implementation of the system to our company - it is one of the best business decisions I have ever made:)

Cons

nothing substantial so far - we simply contact each other when there is anything that we don't know etc and we get quick response from the team

A tool for beginners and experts

It has helped me personalize communications not only with the user name but with more specific details, manage segmentation, discount code tracking more easily; dynamic templates that are very helpful when sending custom options to users.

Pros

Salesmanago is very easy to use, it is an intuitive tool Lately, I've been using the HTML template and it has saved me time creating campaigns. Segmentation is very easy to manage as is the interpretation of reports. I frequently send gift codes and one of the benefits is that they can be tracked. The customer service is very good, they are always ready to help you achieve your daily goals.

Cons

One of the processes that has been more difficult for me has been the connection between the APIs and the platform. Most of the problems I have had have been because doubts or emergencies have arisen that have taken time to resolve due to remote work, but in terms of use or advice, everything has always gone well.

Great and comprehensive tool for online marketing

We've been using this software for around 2 years so far, and we are satisfied with it. SM has a nice editor of newsletters etc. and a quite simple workflow editor. New dashboards allow you to easily track your progress and make necessary changes. The AI-based recommendations system is the cherry on top.

Pros

Comprehensive appraoch to the process of reaching customers. Very easy and user-frinedly editor of pop-ups, web-pushes, e-mail marketing and other types of contact forms. It's multifunctional and nice variaty of useful solutions. Very good and helpful support team.

Cons

We are still waiting for more new solutions that can make this tool even better. Sometimes the speed of work could be higher.

Complex and intuitive platform

SALESmanago is the tool we use to automate our marketing efforts. This tool help us adapt the offer to the preferences and needs of customers and increase the number of returning customers. We use tools such as segmentation matrices and dynamic segments that allow us to better understand our customers and their purchasing practices

Pros

SALESmanago is a very good platform for e-commerce. We found many solutions that helped us recovered abandoned cart, adapt the offer to the preferences and needs of customers and increase online sales and conversion from the generated traffic

Cons

Nothing, everything works as it should and the support is very helpful

One tool many possibilities

Leads generation and databases segmentation - these are the most significant business areas for us, and Salesmanago is excellent support. We can provide our services at an even higher level.

Pros

It's a solution made for e-commerce, but we find many features that offer a wide range of possibilities to use in other businesses. Fast implementation and intuitive operation. We can always rely on the customer service team and get professional and quick support.

Cons

Our services are related and directed to a specific target group. Many websites with one opt-out link for all newsletters - this is our biggest problem.

After 3 years I am still perplexed (positively!)

Pros

It is holistic and every year better than lat year.

Cons

Nothing. I love it. It is perfect for me :-)

A tool for B2C companies

Very positive, especially for the tool's flexibilty.

Pros

Salesmanago is a tool that offers a wide range of options that a B2C company, like an e-commerce, retail or membershi-based company would need. There are many features that take only a few minutes to set up and give a high value in return. Also the connectedness of different channels is very beneficial, together with the drag&drop solutions for emails, automations, pop-ups, etc.

Cons

It takes a while to discover all features and understand how exactly everything connects.

A very extensive marketing environment for marketing

A very extensive environment, which can be both a plus (great opportunities) and a disadvantage (a bit complicated operation). However, in general, after working out how the panel works - operation becomes quite simple.

Pros

A comprehensive tool, very useful in many aspects of work in marketing. Very easy to run mailing campaigns, extensive website personalization functions, convenient CRM. Great support.

Cons

In order to take full advantage of SalesManago functions, a lot of information must be transferred from the website, which requires quite laborious integration.

Amazing customer service and a good tool for a good price

Pros

- easy segmentation of the contact database with the possibility of adapting to the specifics of my company - a wide range of available features and very simple implementation - support at a very high level - instant response to requests, great consultancy

Cons

- difficult interface, features are not available at first glance, you should spend some time with the system to get to know it well

Rich set of marketing automation features with easy to navigate and use UI

Building complex user based workflows with reduced time, thanks to their drag and drop workflow creator. Automation of processes around email marketing greatly benefits from the number of options available in the workflow library.

Pros

Sales Manago offers a solid features list around workflow automation. The integration can be as complex or straightforward as needed thanks to their API. Email marketing tools are complex in their use cases but easy to set up and manage as a user. In order to take advantage of the more advanced functions, additional time may be required for non-traditional e-commerce platforms.

Cons

Not all available tools work with or integrate with external platforms right out of the box.

Best customer care ever!

Pros

The SALESmanago system saves time and jobs in the company thanks to the automation of sending e-mails. Proper use of automation, personalization, matching offer and segmentation makes makes that ORs and CTRs still grow. Best customer care ever! Totally open for new features and what's more important new ideas are implemented in a reasonable time.

Cons

At the begining You can be overloaded, because it's a multitool. The user interface some times is not intuitive - fortunately customer care is very helpful.

Lo mejor en automatización de marketing

Lo he utilizado desde finales de 2019 para automatizar el marketing y ha sido una buena experiencia en general

Pros

Ya con la experiencia de haber usado está herramienta por casi dos años puedo decir que Sales Manago lo tiene todo, desde reportes fidedignos de resultados hasta la posibilidad de correr un sin fin de estrategias que pueden llevar a tu tienda online a otro nivel.

Cons

Entre tanta información y mejoras constantes es fácil perderte en las actualizaciones sin embargo el equipo de soporte siempre está al pendiente de ti