--- title: "Manago AI Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Manago AI. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Manago AI is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/salesmanago-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Marketing Automation Software](https://www.softwareadvice.com/marketing/automation-comparison/) / [Manago AI](https://www.softwareadvice.com/marketing/salesmanago-profile/) / Manago AI Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/salesmanago-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/salesmanago-profile/alternatives/) # Manago AI User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 253 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 175 reviews (69%) - 4 stars: 53 reviews (21%) - 3 stars: 17 reviews (7%) - 2 stars: 4 reviews (2%) - 1 star: 4 reviews (2%) ### Most mentioned pros - Integrates the full marketing channels a company uses to interact with customers that let a company know the 360 view of their customers, facilitating the possibilities to engage with them wherever they are - Over the last few months we have implemented and optimized several automation processes, acquisition tools and targeted campaigns, obtaining positive results both in terms of engagement and database management. - The contact segmentation features are excellent, and the platform makes it easy to create and manage a wide variety of lead generation forms directly within it. ### Most mentioned cons - At times, the generated outputs can feel somewhat unnatural or less contextually accurate. - Lack of automation in displaying popups - e.g. publication or deactivation hours. - A client left on their own, would have a big problem to properly set up all the functions in a short time. ## Manago AI customer reviews Showing reviews 1-25 of 253 (page 1). ### A powerful platform with advanced personalization and excellent support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Manago AI has been very positive. As a partner, we see it as an innovative and powerful platform, particularly for e-commerce companies looking to combine customer data, marketing automation, and personalization. We also highly value the relationship with the Manago AI team. The support is responsive, collaborative, and open to our feedback. We are especially pleased with Kasia, who supports us with great professionalism, availability, and attention, making the partnership smooth and effective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I appreciate most about Manago AI is its advanced technology, especially for e-commerce businesses. The website recommendations are effective, and the Personal Shopping Inbox adds real value by creating a more personalized customer experience. I also appreciate having CDP and marketing automation capabilities within the same platform. Another major strength is the support team: they are responsive, available, and genuinely open to feedback. Compared with many competitors, Manago AI really listens to partners and customers and is often willing to turn suggestions into actual product improvements. #### Cons Because Manago AI is a very advanced and feature-rich platform, some functionalities can take time to fully explore and master. This is understandable given the wide range of capabilities available, but further simplification of some workflows and an even more intuitive user experience would make the platform easier to use, especially for new users. Overall, however, this is a minor point compared with the value and flexibility the platform provides. #### Vendor response Thank you for such a kind review, it means a lot coming from a partner! Your feedback really does shape what we build, so we’ll keep working on making everything simpler to pick up. And we’ll make sure Kasia hears this, she’ll be thrilled! ~ Manago AI Team Replied November 2026 --- ### Powerful Marketing Automation Platform with Strong Technical Capabilities - Overall rating: 5/5 - Reviewer: Eleonora A. - Industry: Management Consulting - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Our experience with Manago has been very positive. The platform brings customer data, segmentation, campaign management, and marketing automation into one place, making daily activities much easier to manage. It is a useful solution for teams that want to work with customer data in a more structured and actionable way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Manago offers a good combination of flexibility and ease of use. The platform helps us organize customer data, create useful audience segments, and manage marketing activities more efficiently. We particularly appreciate the ability to centralize different types of information and turn them into actionable insights. The interface is intuitive once you become familiar with the platform, and the support team is responsive and helpful whenever assistance is needed. #### Cons The platform is mainly oriented toward the technical and operational side, so it does not always provide full support when it comes to broader business decisions or strategic guidance. A stronger consulting approach, with more support in translating data and platform capabilities into business recommendations, would make the solution even more valuable. #### Vendor response Thank you for the detailed review, and for being so clear about what would make us more useful! We’re glad having customer data, segments and campaigns in one place makes your day-to-day easier to run. Your point about strategic guidance is fair. We’re sharing it with our team, and we’d like to hear which business decisions you want more support with! ~ Manago AI Team Replied October 2026 --- ### Powerful and highly customizable marketing automation platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered I use SalesManago as a marketing specialist managing campaigns for clients, and compared to other platforms like Brevo, SalesManago has a steeper learning curve, mainly because it allows you to configure almost every action in a highly personalized way. Brevo is easier to get started with thanks to its ready-made use cases and pre-set configurations, but SalesManago is the better choice for businesses that want to fully tailor the platform to their specific needs. Overall, it's a robust solution that rewards the time invested in learning it with a high degree of flexibility and control. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SalesManago offers extensive customization for building marketing workflows and integrates multiple channels, including email marketing and SMS. The contact segmentation features are excellent, and the platform makes it easy to create and manage a wide variety of lead generation forms directly within it. Customer support is also a highlight — fast responses via both email and chat, backed by a very knowledgeable team. #### Cons I really appreciate how much data the platform makes available, but the analytics dashboards could be organized in a more intuitive way. --- ### A Reliable AI Platform with Strong Automation Capabilities - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Internet - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with Manago AI has been overall very positive. The platform offers solid technology, with well-designed features and a fairly intuitive interface that makes it easy to get started without much difficulty. One aspect I particularly appreciated is the customer support. The team has been responsive, knowledgeable, and helpful, providing clear guidance and answering questions in a timely manner. Overall, the service is highly reliable and represents a valuable solution for businesses looking to implement a marketing automation strategy powered by artificial intelligence. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The available APIs are a strong advantage, making it easy to integrate the platform with existing systems and automate data exchange efficiently. The AI-powered features are also particularly valuable, helping to streamline data analysis, identify meaningful customer segments, and create more effective audience clustering for targeted marketing activities. #### Cons The reporting section could be further enhanced. More detailed reports, along with greater customization and analytical capabilities, would make it easier to monitor performance and support data-driven decision-making. --- ### Powerful CRM and Marketing Automation Platform with Strong Support - Overall rating: 5/5 - Reviewer: Bruno C. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We use SALESmanago to support CRM, email marketing and marketing automation activities across different projects and clients. The platform allows us to manage customer segmentation, automated workflows, lead generation and event-related communications from a single environment. Over the last few months we have implemented and optimized several automation processes, acquisition tools and targeted campaigns, obtaining positive results both in terms of engagement and database management. Overall, our experience has been very positive, particularly thanks to the flexibility of the platform and the quality of customer support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SALESmanago offers powerful automation and segmentation capabilities that allow us to manage CRM activities, event campaigns and customer journeys efficiently. We also appreciate the responsiveness and professionalism of the support team. #### Cons The platform offers many advanced features and may require some time to fully understand and configure, especially when working with more complex automation scenarios. However, whenever support is needed, the team is always available and helpful. #### Vendor response Thank you for the review! We're glad to hear our platform and team are helpful. ~ SALESmanago Team Replied June 2026 --- ### The most friendly and useful CDP Platform - Overall rating: 5/5 - Reviewer: Sergio S. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It´s a wonderful experience since the beginning of a straightforward implementation, the friendly modules that facilitate the full process to capture and engage with customers. The Salesmango support team is too professional and eager to understand every aspect of the issues a company could have regarding the use or malfunction of the platform. Also, they are very interested to teach all the functionalities the platform has to achieve the full benefits of it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integrates the full marketing channels a company uses to interact with customers that let a company know the 360 view of their customers, facilitating the possibilities to engage with them wherever they are #### Cons Their B2B Approach, the platform is mainly oriented to B2C and e-commerce market and doesn´t offer too many possibilities to engage with customers in an independent conversation #### Vendor response Thank you for sharing your experience! It's wonderful to hear that your onboarding went so smoothly, and that our team has been able to help you get the absolute most out of the platform. We also appreciate your feedback regarding the B2B side of things. Insights like yours are incredibly helpful as we work on expanding our features to better suit different business models. ~ SALESmanago Team Replied June 2026 --- ### Flexible, Intuitive Support That Boosts Campaign Effectiveness - Overall rating: 5/5 - Reviewer: Monika B. - Industry: Photography - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SALESmanago is not just a tool, but real support in achieving marketing goals. The collaboration runs smoothly, and the team demonstrates great flexibility and a strong willingness to find solutions tailored to our needs. Thanks to the use of advanced communication scenarios, we can better respond to customer expectations while saving time and increasing the effectiveness of individual campaigns. An additional advantage is the intuitive interface, which significantly improves day-to-day work with the system. #### Cons Many of the features and integrations are clearly designed with e-commerce in mind, so service-based businesses may sometimes need to fine-tune the setup to better match their workflows. Fortunately, the platform itself is flexible, and the support team is very helpful in identifying and implementing suitable solutions. The AI capabilities, including the Sidekick tool, are promising, but in certain modules they still require further refinement—especially for the Polish market. At times, the generated outputs can feel somewhat unnatural or less contextually accurate. #### Vendor response Thank you for your detailed feedback! It’s good to hear that our team’s flexibility and communication scenarios are helping you drive better results. We also appreciate your honest insights regarding our AI features and service-based adaptations. Your input is incredibly valuable as we continue to refine these tools for the Polish market and beyond. ~ SALESmanago Team Replied May 2026 --- ### I Learned a Lot Using SALESmanago - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered As a beginner user, I’ve had a very positive experience with SALESmanago so far. The platform offers a wide range of automation possibilities, which helped me quickly improve my marketing activities. A big advantage was the excellent support from the partner program account manager, who guided me step by step and clearly explained how to use the tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great support from the partner manager, a wide range of automation options, and an attractive price make this tool very valuable, especially for beginners. #### Cons Not all features are intuitive at first, especially when it comes to SMS campaigns. However, thanks to the partner account manager, everything was explained clearly, which reduced the learning curve. #### Vendor response Thank you for sharing your experience! We're delighted to hear that you've had such a positive start with us and that our partner manager could help you navigate the platform's wide range of features. It's great to know that we're providing real value as you scale your marketing activities. We appreciate your feedback and are glad to have you with us! 💚 ~ SALESmanago Team Replied April 2026 --- ### Good experiencie - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, a very positive experience with great support, useful tools, and a team always willing to help. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent service and support from [sensitive content hidden] and the team, very professional and attentive. A highly satisfying and recommendable experience. #### Cons Some features can be complex at the beginning, requiring time to fully understand and take advantage of their full potential. #### Vendor response Thank you for your review! We're happy that you've had a very positive experience with our team and found our support so helpful. We appreciate your feedback regarding the complexity of some features and are glad we could help you navigate them. We truly value your opinion! ~ SALESmanago Team Replied March 2026 --- ### Great marketing automation platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent experience, since we had an onboarding process with a dedicated consultant that helped us along the way. Easy to use, the interface is intuitive and well-structured. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have had an excellent experience using SALESmanago as a marketing automation platform. One of the things that stands out immediately is how easy it is to use, even for complex automation strategies. The interface is intuitive and well-structured, which makes it simple to create campaigns, manage customer journeys, and analyze results without a steep learning curve. SALESmanago offers a very powerful set of tools for segmentation, personalization, and behavioral tracking. The ability to build detailed customer profiles and trigger automated actions based on real-time behavior is extremely valuable for improving engagement and conversions. The automation workflows are flexible and visual, allowing teams to design sophisticated marketing scenarios with ease. Another major advantage is how well the platform integrates with websites, e-commerce platforms, and other marketing tools. This makes it possible to centralize customer data and create truly personalized communication across multiple channels. From a user experience perspective, the platform is fast, reliable, and designed with marketers in mind. Once the tracking and integrations are in place, it becomes very efficient to manage campaigns, monitor performance, and continuously optimize strategies. Overall, SALESmanago is a powerful and user-friendly marketing automation solution. It provides the tools needed to build highly personalized customer experiences while remaining easy to manage on a daily basis. I highly recommend it for companies looking to scale their marketing automation and improve customer engagement. #### Cons While SALESmanago is a very powerful platform, some advanced features can take a little time to fully understand at the beginning, especially for teams that are new to marketing automation. Additionally, because the platform offers so many capabilities, the initial setup and configuration may require some planning. However, once everything is properly configured, the platform becomes very efficient and easy to manage. #### Vendor response Thank you for such a detailed review! We're delighted that our onboarding process and intuitive interface helped you implement your automation strategies so effectively. We appreciate your feedback and the trust you have placed in us! ~ SALESmanago Team Replied March 2026 --- ### A very good compromise between simplicity, effectiveness and investment - Overall rating: 5/5 - Reviewer: Riccardo R. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered We’ve had a solid track record with SALESmanago since 2016, and their ambitious technology investment plan makes it clear the next chapter will be truly groundbreaking. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Since 2016, we’ve partnered with SALESmanago through thick and thin, watching them evolve from a solid Marketing Automation platform into a robust CDP. Over the years, we’ve tackled everything from simple integrations to large-scale projects that linked multiple eCommerce sites, websites, and retail locations. We’ve also had the chance to share feedback that shaped new features—many of the tools we rely on now are the direct result of that collaborative spirit. What’s truly stood out is SALESmanago’s willingness to adapt. In a rapidly shifting e-commerce landscape, they’ve stayed ahead of the curve—innovating, refining, and listening when it mattered most. Sure, there have been challenges, but their support and dedication have helped us navigate those hurdles and come out stronger. Today, a big part of our success story is tied to how well we’ve worked together. Looking forward, SALESmanago’s roadmap promises exciting developments that spark our confidence for the future. We’re proud of how far we’ve come as partners, and we’re eager to keep the momentum going, growing and evolving, side by side. #### Cons Over the past three years, following the acquisition, SALESmanago has undergone significant shifts in strategy, personnel, board composition, and management—changes that at times made collaboration more difficult. We felt some growing pains, but we understood this was a necessary step for a company aiming to make major strides in technology, organization, and effective support. Even so, the platform remains easy to use. There are still a few areas that feel more complex than other solutions, but we can already see them working to streamline these parts. The first releases from this push have been really encouraging, and we’re optimistic about the direction they’re headed. --- ### A comprehensive system combined with excellent customer service - Overall rating: 5/5 - Reviewer: Liga A. - Industry: Financial Services - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1) Excellet customer service - you can contact via chat or send email to support team and they will answer very quickly, as well they will always be interested to find solution. I think this is very important point when you are ready to take a step for new system implementation like Sales Manago. 2) Various customer friendly options how to build your communication templates - email, SMS, webpush etc.. All of those are easy to understand and you can make everything simple MKT or sales person without involving IT. As well in case you are using external tool - you can just paste html code also in Sales Manago in order to create email template. 3) Possibility to see access 360 view - login, page visits, reaction on communication - all this are very useful when you think about building automated communication. 4) you can actually import data and start to use it manually (before IT finish full integration). I actually would suggest that you really do that - cause then you will better understand what you really want that IT would set up. 5) automation flows can be really rich - with many communication points with customer, even with adding social media or google into those. #### Cons There might be a bit more of fields allowed to use in segmentation. also for details it would be usefull dropdown of fields you are having like it is for dictonary details. --- ### Powerful EU alternetive to Hubspot - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very powerful and complete. Particularly powerful for ecommerce. #### Cons Not very easy at start and not very economic --- ### SALESmanago is a true game changer! - Overall rating: 5/5 - Reviewer: Klaudia J. - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered SALESmanago solves many problems that marketing specialists face. First and foremost, it centralizes all key customer data in one place. This gives me full insight into who our customers are, what their needs are, and how they behave on our website. This knowledge allows me to precisely target campaigns and tailor communications to individual customer needs. It definitely helps in brand development and tailoring its offerings to meet demand. The automation of marketing campaigns is another huge plus. With SALESmanago, I can automate email sending, customer segmentation, and many other activities, which saves a lot of time and increases campaign efficiency. The introduction of advanced analytical tools allows me to monitor results and quickly make necessary adjustments. The statistics speak for themselves - thanks to SALESmanago, our sales results have significantly improved. Every workday with this platform is a new adventure in the land of marketing automation, full of efficiency, innovation, and - most importantly - great results! Entering this partnership was a bullseye! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SALESmanago is a true game changer! Once you start using this platform, you'll ask yourself: why didn't I do this sooner? What I appreciate the most is lots of useful features available on the SALESmanago platform. From customer segmentation to email campaign automation, and advanced user behavior analysis in the online store, SALESmanago offers everything I need to effectively manage marketing campaigns. Although at first, one might feel overwhelmed by the sheer number of functionalities, the user interface is so intuitive that even those just beginning their journey with marketing automation can quickly find their way. And you won't be alone! The SALESmanago team will help you grow your account at lightning speed. SALESmanago is not just a tool but a team of wonderful people who create, develop, and support it with their work! Always professional and helpful, they respond quickly to any questions and issues and won't rest until they find a solution. They are also incredibly friendly and regularly check in to see if they can help with anything, offering valuable tips that further enhance our efforts. Additionally, they assist in setting and implementing marketing strategies, making us feel confident at every stage of the campaign. I have to also mention the regular updates and enhancements. They constantly ask for feedback from their customers and implements changes that make the platform increasingly advanced and intuitive, making work even more efficient and enjoyable. It’s a true marketing paradise! #### Cons While it's hard to find something I dislike about SALESmanago, occasionally there are bugs in the platform's functionality. But is there any platform without them? I doubt it. Fortunately, the technical team responds promptly. Any issues are quickly resolved, ensuring that working with SALESmanago remains smooth and efficient. --- ### Reliable marketing automating system - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered We had a serious delivery issue with our previous email sending service, and we had to clean our database due to years of improper handling. With the help of customer service and automatic segmentation feature we managed to reactivate about 25-30%(!) of our emails, after that we remove the useless, dead emails. The result was remarkable in the boost of email revenue. If you want an easy to use, feature rich service with reasonable price, SalesManago is your system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a very feature rich, easy-to-use, integrated marketing and sales system with exeptionally good support. Very fast, helpful and competent staff and they constantly developeing the system. As I remember there was only 1 unplanned down in the last 5 years (!). I think this is an amazing achievement with a system such scale. They make free webinars for beginners wich are essential and very useful to understand how to use the tools properly. We made about 250% increase in email revenue, after we started to use the system. And we still not useing all the features. The pricing is one of the lowest compared to other solutions, and they are very flexibel. [SENSITIVE CONTENT HIDDEN] #### Cons The site needs a UX rethink, but we did not experienced any serious issues. --- ### Good value for money - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Sports - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Constantly developing its features to stay on top of innovative functions of marketing automation. A decent set of features and quite easy and intuitive navigation through the panel. #### Cons Could improve customer success team's support (especially timely delivery). The interface for creating emails still has some bugs. --- ### Very advanced and effective tool - Overall rating: 5/5 - Reviewer: Michał Ł. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Salesmanago has a broad spectrum of useful features, very good support and intuitive interface, all features wizards works really easily. And the most important thing it works great and make profits for our customers. They also upgrade the tool very often with useful new features. #### Cons I couldn't make on my own individual dynamic mail template outside the drag&drop wizard. Proper and full integration takes time. --- ### Advanced marketing automation with outstanding customer support - Overall rating: 5/5 - Reviewer: Ewa G. - Industry: Telecommunications - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SALESmanago is a tool that truly makes everyday work easier. It offers extensive capabilities, from segmentation and automation to communication personalization and multichannel customer engagement, making it possible to run highly tailored campaigns for different customer groups. Another big advantage is the support. The team is very helpful, responds quickly, and genuinely tries to find the best solution instead of just redirecting you to documentation. This makes implementing new ideas and solving problems much smoother. #### Cons Many features and integrations are clearly optimized for e-commerce. Companies from service-based industries may sometimes need to adapt the setup to fit their processes. Fortunately, the system is flexible and the support team is very helpful in finding suitable solutions. #### Vendor response Thank you for such a detailed review! It's brilliant to hear that our tools and support team make your everyday work easier and help you run tailored campaigns. We truly appreciate your feedback regarding service-based industries and are delighted that our flexibility and support have helped you find the right solutions. We appreciate the trust you have placed in us. Replied March 2026 --- ### Marketing manager - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Salesmanago offers a comprehensive suite of tools for marketing automation. What I find most valuable is the ability to personalize customer journeys at scale. #### Cons The platform is very feature-rich, so there is a bit of a learning curve at the beginning if you want to get known every single automation flow. However, the support and documentation help a lot. #### Vendor response Thank you for the review! We're glad to hear that our platform has brought such value to your marketing. We appreciate the feedback regarding the learning curve. It's great to know that our support and documentation have been helpful in navigating the platform's features. Thank you for the trust! Replied March 2026 --- ### It simpy fits all our needs for now - Overall rating: 5/5 - Reviewer: Michal K. - Industry: Textiles - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered We are very happy we find toold that fit our companys need as ecomerce international #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Saving cost on marketing department heacount by automating frequent task witch charm. #### Cons How smooth it wotk for our multilaguege and multi market strategy . Easy to setup even more complicated tasks and keep them running whith no special manitenance, --- ### Salesmanago x preorder.pl - Overall rating: 5/5 - Reviewer: Tomasz F. - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Salesmanago marketing automation is a tool that is easy to use and offers a lot of possibilities. The ability to create many different scenarios is definitely a plus. #### Cons I don't notice any major flaws in the system, and I've been using it for 3 years now. --- ### Good tool at a reasonable price - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered A good tool at a reasonable price. I have worked on it from different perspectives. They are constantly developing and implementing new features. You can see the potential, but you also need to be aware of some limitations, e.g. in creating contact segments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros No-code structure, ease of navigating the system and highly intuitive in operation. #### Cons Many issues reported to support are referred immediately to the R&D department, which increases the time to verify the problem.Relatively expensive add-on functionality compared to license prices. --- ### Innvative Marketing Automation Software for B2C - Overall rating: 4/5 - Reviewer: Janina K. - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered SalesManago is the software to go with if you are looking to achieve positive results in online marketing and built a reliable system for marketing automation. In our experience with SalesManago, we have noticed significant ease in our work, an increasingly high number of new coming qualified leads, a substantial increase in online sales, and evident overall satisfaction. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SalesManago is a reliable platform that offers a variety of constantly improving tools to help you build a strong online presence and boost your performance. The most valuable element that SalesManago has to offer, is the innovation that is implemented in their software, combined with all the different functionalities and opportunities to cover all the aspects of marketing automation. #### Cons In the beginning, it can be difficult to learn how to use the platform, as for most of the features and tools you might need to dig deep into it, to be able to understand how it all works. The knowledge base does not really provide much help here, however, the support and project managers are very responsive and helpful. --- ### Excellent platform and impeccable assistance - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Sales Manago is an excellent ally for increasing the average value of each customer. The excellent customer support and the speed with which any problems are resolved leads me to choose Sales Manago over any other tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sales Manago is an excellent custom data platform.I like to define it as an artisanal tool as it adapts, like a tailor-made suit, to your business needs.I use the tool every day and on various clients.We currently use it both for email marketing campaigns and for dynamic product recommendation on the site.The support is truly excellent. [sensitive content hidden] is my contact person and is always kind and helpful.I have used different tools and the care that sales management takes for the customer is unparalleled.Using the platform is not an obstacle.The tool's activation logic is intuitive and if you have any difficulties there are many webinars available. #### Cons Although the platform is intuitive, it sometimes requires in-depth technical skills --- ### Great and comprehenshive tool for online marketing - Overall rating: 5/5 - Reviewer: Bogusław G. - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Sales Manago software is a comprehensive and powerful tool for marketing purposes. It has really easy and user-friendly editor of various type of messages. #### Cons The most useful modules are those that can be used on an e-commerce platform without the need for coding: such as recommendation frames, popups, social proof widget. ---