SaneBox

RATING:

4.8

(70)

About SaneBox

SaneBox is an email management software designed to help businesses filter and categorize emails across customizable groups. The platform provides a SaneNews folder, which enables managers to collect newsletters and automatically archive or delete them after a specified time. Administrators can review cc'd emails in bulk and move, archive, mark as read or snooze unimportant emails on a unified interface. SaneBox allows teams to analyze email history and automatically upload attachments to the cloud using AI-enabled tools. Additionally, operators can snooze incoming messages for a selected time duration and block unwanted emails. SaneBox lets businesses integrate the system with several third-party applications including Dropbox, Evernote, Microsoft Office 365, and Azu...

SaneBox Pricing

A 14-day free trial is available. $7/month; $59/year $12/month; $99/year $36/month; $299/year

Starting price: 

$3.49 per month

Free trial: 

Available

Free version: 

Not Available

SaneBox Homepage
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SaneBox Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for SaneBox

1 - 5 of 70 Reviews

Kimberly

1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2022

SaneBox helps me keep from being overwhelmed by my email

User Profile

Dianna

Verified reviewer

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Control the email overwhelm

Above all else customer support is the biggest reason I love Sanebox, especially when this is something that is lacking when dealing with companies online.

PROS

Spending money to control emails might seem strange especially when you can create rules, but I have found it is great to use sanebox to stop trying create my own. This can be huge, especially if you are using gmail and you've had it for a long time. I can easily tell you that SaneBox saves me so much time because I can take care of my email from within the email box. There are other apps available that are free, but I've found that for the value Sanebox is a much better option!

CONS

Overall I've found that Sanebox is so helpful that I cannot think of any cons.

Reasons for switching to SaneBox

Support and value are the best reason I switched to Sanebox and the reason I stay. When money is tight, even if I consider cancelling, it is my loyalty to the company that encourages me to stay with them.

Eric

Legal Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2021

Get Control of Your Inbox

Overall, my experience has been quite positive, other than the customer support issue.

PROS

I dislike emails, and my inbox is constantly glutted with emails that distract me from my day. I was looking for an inexpensive solution to organize my inbox beyond what the email provider offered. SaneBox has been a godsend, helping to reduce clutter and restore sanity to my inbox.

CONS

I did require customer support to assist me with one issue, and although support was available, I did not think the particular person was all that helpful. I basically had to figure out the problem on my own, but that could have just been the individual I was working with and not a company-wide issue.

Reason for choosing SaneBox

I actually run both products side-by-side because they work slightly differently. I chose SaneBox primarily because it has a good dashboard interface, does what it says it will do, and is inexpensive.

Jason

Verified reviewer

Entertainment, 11-50 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2023

Total Scam and misleading

The worst attempt at an email helper ever invented.

PROS

The Cancelation, except they have disallowed it and are holding my emails hostage again.

CONS

That the trial ended, except it didn't and now they're preying on me.

Vendor Response

We are so sorry that your experience was less than stellar. I would love to alleviate any concerns that you have in your review. We have been helping millions over the years get their email under control. All of these reviews are from real users of SaneBox and can be verified. We offer a 14 day trial to try out all of our features and if they are not to your satisfaction, we offer a simple cancelation process. During your free trial, you are presented with interactive onboarding slides that tell you how to use SaneBox. And then after signup, you receive an email explaining which features you have activated and how to use them. At no point did we present that your emails would be on our site. We make it very clear that your emails never leave your email server. This was presented to you during the onboarding slides, in the welcome email we sent you, in our terms of service, as well as the support person who replied to your email.

Replied July 2023

User Profile

Phil

Verified reviewer

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Save Your Sanity with SaneBox.

On my busy days, SaneBox saves me a lot of time by preventing me from being distracted by emails that are not important to me. Those emails go into folders that I can look at when I am not busy. These include emails that I may like to read but are not important enough for me to need to read immediately. Instead of having a full Inbox, mine is kept to a minimum with important messages only. I also use the "reminder" feature often. This allows me to have emails reappear in my Inbox at a date and time chosen by me.

PROS

SaneBox saves me a load of time by automatically moving unimportant emails out of my way until I am ready to address them. Ads that may interest me are moved into folders that I may review after hours or in my leisure time. My Inbox contains only emails that are important to me. Furthermore, I can drop an email into a folder that will present it back to me on a specific date and time that I desire to deal with it; a "reminder".

CONS

The software may be improved by allowing for an unlimited number of self-defined folders but it works well as it is.

Reasons for switching to SaneBox

SaneBox works with my Apple Mail at home on my Mac and on Outlook on my PS at the office.