Saphyte helps us efficiently manage our clients and do our timely follow-ups on contract renewals. We have increased our sales with the use of Saphyte's CRM solution in the course of 6 months. Plus, Saphyte did not charge us for implementation which usually comes in a hefty price tag with other competitors. Moreover, we are satisfied with the after-sales support. Saphyte has assigned to us a dedicated account manager who is reliable and dependable at anytime we needed support.

There is nothing to dislike about Saphyte. It really is a great tool for customer management

Firstly, Saphyte CRM is cost-effective. It helps in database maintenance across all branches at different locations with easy access for all departments based on the level of confidentiality of the data. Cutomised reports can be retrieved based on requirements of the employees.

Lead generation, auto-assign feature, customisation as per business needs, option to demand further development.

For email marketing, i would recommend to match the features in Saphyte with other third party apps like mailchimp and mailerlite where you can easily place content and images in the template, make a draft and shoot the Marketing email or any promotional banner. An option to just upload a banner for promotion and send it throgh bulk email option.

solved my problems with sales and managing leads

Costumer service is 10/10 and the product is great

the interface looks outdated and the user experience can be improved

overall our experience is good

Most advantage we like about is immediate support for all issue or editing on any issue we facing plus suggesting best solutions for our need to adapt with our business requirements

some tasks take long time from development team to perform

Overall, our team is happy with the software and uses it regularly to keep track of our client data and web leads.

A modern, responsive CRM platform with multiple API integrations and new features added regularly. The product also has a great support team behind it - [SENSITIVE CONTENT] and her team of IT engineers have been extremely helpful with tailoring the CRM suite to our business needs and integrate the software into our web resources.

Custom fields for reports are not available in our current package - we would love to see this in the pipeline for non-Enterprise packages to help us capture more data from our web leads!