# SAS Customer Intelligence 360 Software Reviews, Demo & Pricing - 2026 > Review of SAS Customer Intelligence 360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/marketing/sas-customer-intelligence-profile --- [Home](https://www.softwareadvice.com/) / [Campaign Management Software](https://www.softwareadvice.com/marketing/campaign-management-comparison/) / SAS Customer Intelligence 360 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # SAS Customer Intelligence 360 2026: Benefits, Features & Pricing Wondering if SAS Customer Intelligence 360 is right for your organization? Our Campaign Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview SAS Customer Intelligence 360 4.9 [(8)](https://www.softwareadvice.com/marketing/sas-customer-intelligence-profile/#reviews) Pricing Starting at $8,000.00 per year ### About SAS Customer Intelligence 360 SAS Customer Intelligence 360 is a multichannel marketing hub for the modern marketing organization. Offering a suite comprised of modular components (SAS 360 Engage, SAS 360 Discover, SAS 360 Plan, and SAS 360 Match) SAS Customer Intelligence 360 combines both direct and digital campaign management into one solution. Using the customer data gathered from detailed online behavior data in combination with customer data from other offline channels, SAS Customer Intelligence builds a complete view of the customer and their behavior, enabling marketers to convert this information into successful offers and campaigns. With SAS Customer Intelligence 360, marketers have a complete view of everything needed to optimize the individual customer journey, helping brands to deliver a consistent customer experience over all channels, both digital and direct. As a result, brand marketers can use everything they know about a customer to create more relevant, targeted, and individualized communications. Integration of online and offline data using SAS Customer Intelligence 360 allows marketers to gain a rich, multichannel customer understanding. With our hybrid architecture, SAS Customer Intellige... nce 360 allows organizations to leverage data from all customer channels to benefit the entire enterprise. SAS Customer Intelligence 360 provides a built-in, easy to use guided analytics capability that empowers true predictive marketing. These guided analytics capabilities include automatically derived segmentation and applied optimization that augment the intelligence that marketers already have about their customer base, enabling them to make more strategic decisions for their campaigns. SAS Customer Intelligence 360 includes analytics that give marketers a forward-looking view of their customers’ journeys, aiding marketers in identifying which business drivers are most significant and how they will perform in the future. With activity maps, marketers can account for how customers move across inbound and outbound channels, stitching together digital and traditional data to create a complete customer profile. Agile strategic marketing planning with SAS Customer Intelligence 360 allows easy access to detailed campaign information to help marketers select the best options during the planning stages of marketing campaigns. In addition, SAS Customer Intelligence 360 provides real time visibility into marketing process and timelines, optimizing marketing workflows and facilitating collaboration across all contributors. Marketers can also use SAS Customer Intelligence 360 to spend their marketing dollars more effectively, as SAS helps marketers avoid expensive tagging costs by embedding a single line of HTML code in each webpage instead of form and field level tagging like most online analytics vendors require. The modular design of SAS Customer Intelligence 360 allows brands to start small and add additional capabilities when needed. With SAS 360 Discover, individual customer interactions can be turned into customer-centric knowledge using dynamic data collection. SAS 360 Engage effectively targets and delivers offers to customers who have interacted with a brand over various channels. SAS 360 Plan optimizes marketing operations from each end, including strategic planning and budgeting, resource management, and global marketing execution. With SAS 360 Match, stories can be derived from advertising data, ensuring success via narrow and accurate ad forecasting. Wondering if SAS Customer Intelligence 360 is right for your organization? Our Campaign Management Software selection experts can help you in 15 minutes or less. ## SAS Customer Intelligence 360 User Interface ## Popular SAS Customer Intelligence 360 Alternatives Main Product SAS Customer Intelligence 360 4.9 [(8)](https://www.softwareadvice.com/marketing/sas-customer-intelligence-profile/#reviews) Ratings Breakdown - 4.63Ease of use - 4.86Value for money - 4.86Customer support - 4.88Functionality Pricing Starting at $8000.00 per year Get Price Alternative Product [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) 4.5 [(17625)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.36Value for money - 4.17Customer support - 4.36Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) 4.6 [(542)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.42Value for money - 4.46Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Lucky Orange](https://www.softwareadvice.com/bi/lucky-orange-profile/) 4.7 [(260)](https://www.softwareadvice.com/bi/lucky-orange-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.58Value for money - 4.70Customer support - 4.59Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Marketo Engage](https://www.softwareadvice.com/marketing/marketo-profile/) 4.3 [(711)](https://www.softwareadvice.com/marketing/marketo-profile/reviews/) Ratings Breakdown - 3.82Ease of use - 3.85Value for money - 3.95Customer support - 4.28Functionality Pricing Available upon request Get Price Alternative Product [Meiro](https://www.softwareadvice.com/customer-data-platform/meiro-profile/) 4.9 [(22)](https://www.softwareadvice.com/customer-data-platform/meiro-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.75Value for money - 4.81Customer support - 4.86Functionality Pricing Starting at $4500.00 per month Get Price ## SAS Customer Intelligence 360 Pricing and Plans Starting price: $8,000.00 per year Free Trial Free Version Basic $8,000.00 flat rate, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SAS Customer Intelligence 360 Features - Popular features found in Campaign Management Campaign Analytics Contact Management Content Management Conversion Tracking Customizable Fields Data Import/Export Email Marketing Event Triggered Actions Lead Capture Lead Management - More features of SAS Customer Intelligence 360 A/B Testing Access Controls/Permissions Action Management Activity Dashboard Activity Planning Activity Tracking Ad hoc Query Ad hoc Reporting Ad Inventory Management Ad Optimization Advertising Management Alerts/Notifications API Approval Process Control Approval Workflow Asset Categorization Asset Library Asset Lifecycle Management Asset Sharing Assignment Management Attribution Modeling Audience Targeting Automated Scheduling Autoresponders Banner Management Behavioral Analytics Behavior Analytics Behavior Tracking Brand Management Budgeting/Forecasting Calendar Management Campaign Management Campaign Planning Campaign Scheduling Campaign Segmentation Campaign Tracking CAN-SPAM Compliance Categorization/Grouping Channel Management Charting Click Tracking CMS Integration Cohort Analysis Collaboration Tools Commenting/Notes Communication Management Configurable Workflow Contact Database Content Library Contextual Targeting Conversion Rate Optimization CRM Cross Channel Attribution Customer Activity Tracking Customer Database Customer Experience Management Customer Journey Mapping Customer Profiles Customer Segmentation Customizable Branding Customizable CTAs Customizable Dashboard Customizable Forms Customizable Questions Customizable Reports Customizable Templates Customization Dashboard Dashboard Creation Data Analysis Tools Data Capture and Transfer Data Connectors Data Extraction Data Integration Data Management Data Mapping Data Source Connectors Data Visualization Deadline Management Deep Learning Digital Asset Management Document Management Document Storage Drag & Drop Drip Campaigns Dynamic Content Email Campaign Management Email Distribution Email Management Email Templates Email Tracking Engagement Tracking Event Marketing Expense Management Feedback Management File Conversion File Management File Transfer Filtering Forecasting Full Text Search Funnel Analysis Gamification Gantt/Timeline View GDPR Compliance Goal Setting/Tracking Heatmaps Historical Reporting Image Library Interactive Content Keyword Tracking KPI Monitoring Landing Pages/Web Forms Lead Generation Lead Nurturing Lead Qualification List Management Live Results Sharing Location-Based Marketing Marketing Automation Marketing Calendar Mass Texting Media Planning Metadata Management ML Algorithm Library Mobile Access Mobile Ad Serving Mobile Alerts Mobile App Mobile Optimization Model Training Moderation Monitoring Multi-Campaign Multi-Channel Attribution Multi-Channel Campaigns Multi-Channel Communication Multi-Channel Data Collection Multi-Channel Management Multi-Channel Marketing Multi-Language Multiple Data Sources Multiple Site Management Multi-Touch Attribution Multivariate Testing Native Ad Serving Natural Language Processing Newsletter/Email Ad Serving Offline Response Collection OLAP Pageview Tracking Performance Metrics Personalization Planning Tools Predictive Analytics Predictive Modeling Presentation Tools Prioritization Progress Tracking Projections Project Management Project Planning Project Templates Project Time Tracking Project Tracking Project Workflow Push Notifications Real-Time Analytics Real-Time Data Real Time Data Collection Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Recommendations Referral Tracking Relational Display Reminders Reporting/Analytics Reporting & Statistics Resource Management Rich Media Ad Serving ROI Tracking Role-Based Permissions Sales Analytics Sales Trend Analysis Scheduled/Automated Reports Search/Filter Search Marketing Segmentation ## SAS Customer Intelligence 360 Integrations Google Cloud Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review SAS Visual Analytics Integration rated undefined from -1 review Google Ads Integration rated undefined from -1 review Salesforce Marketing Cloud Integration rated undefined from -1 review Instagram Integration rated undefined from -1 review See all 58 integrations ## SAS Customer Intelligence 360 User Reviews Overall Rating 4.9 Ratings Breakdown 5 88% 4 13% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.9 Customer support 4.9 Functionality 4.9 Have you used SAS Customer Intelligence 360 and would like to share your experience with others? VR Verified Reviewer Marketing and Advertising 201-500 employees Used weekly for more than 2 years Review source Reviewed August 2025 Great MarTech solution to manage marketing related data, build segments and audiences, and orchestrate personalized comms. 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's a great solution to manage data for marketing purposes, build segments and audiences, and orchestrate communications. It works very well with both on-prem and cloud databases without the need to copy data, just pulling metadata. It also integrates with other channels like Salesforce or Brazr. Cons: The interface is probably not the best. It could be improved to be more intuitive and friendly. I've seen improvements, which is great because you can see it's a solution that gets constant enhancements, but it still has areas of opportunity. Read More KW Karen W. Verified reviewer Biotechnology Self-Employed Used monthly for less than 2 years Review source Reviewed August 2025 SAS Customer intelligence 360 Review 5 They are the best. Even when it comes to questions about new stuff. I asked about Artificial Intelligence and was able to understand "prompting" Copilot because of SAS Customer Intelligence. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Keeping up to date on the best ways to get my work done. I can always depend upon SAS Customer intelligence 360. Cons: There's an atmosphere; I've noticed of... perhaps some utilities not being available for the long haul. Perhaps not true. SAS has been around for a long time and is still the best option for my work. Read More SW Seddik W. Computer Software 51-200 employees Used other for less than 6 months Review source Reviewed March 2018 SAS Customer Intelligence 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: •Open data model •Dynamic data collection •Post-data-collection contextualization •Anonymous behavior capture •Predictive models, forecasting and goal-seeking routines •Dynamic content placement Cons: Pricy for medium and small firms. Tough to learn. Not user friendly. Can have better visualizations. Read More VR Verified Reviewer Apparel & Fashion 501-1000 employees Used weekly for less than 12 months Review source Reviewed March 2026 Powerful Marketing Analytics Tool with a Learning Curve 5 Overall a solid marketing platform. Powerful data insights and targeting. Takes some learning early, but very useful once configured. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Strong analytics and campaign tools. Easy to segment audiences. Good automation features. Helps personalize marketing across channels. Cons: Interface feels a bit complex at first. Setup can take time. Some features need technical knowledge. Documentation could be clearer. Read More TK Tair K. Verified reviewer Accounting 10000+ employees Used monthly for less than 2 years Review source Reviewed July 2024 SaS Customer Intelligence review 5 Overall great tool to uncover hidden patterns and build analysis Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Wide range of analytical tools embedded into it Cons: User interface and interactivity requires learning Read More AB Anna B. Verified reviewer Leisure, Travel & Tourism 2-10 employees Used monthly for less than 12 months Review source Reviewed June 2024 SAS Customer Intelligence 360 Review 5 At SAS Customer Intelligence 360 you can count on them to organize and assist your business to progress by the necessary ways such as designing, advertising and more for your business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Their customer service is very good and they'll try their utmost best too do the job right to please their clients, even if the employees have to work overtime. Cons: Honestly, I do not find any fault with SAS Customer Intelligence 360. Read More VR Verified Reviewer Computer Software 2-10 employees Used monthly for less than 2 years Review source Reviewed June 2022 best company for optimize your marketing 5 the overall experience with SAS Customer Intelligence 360 is very incredible and it's very productive for the entreprises Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: if you search a companie for optimize and ameliorate the marketing of your entreprise , choose this company Cons: the price is very too expensive , try to review your price Read More EÁ Eduardo Á. Verified reviewer Automotive 2-10 employees Used daily for less than 2 years Review source Reviewed November 2022 Buena opción 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Es justo lo que buscaba, ha cumplidi mis expectativas y es sencillo en su uso y configuración incicial Cons: Por ahora no le he encontrado nada negativo Read More Showing 1 - 8 of 8 Reviews ## Other Top Recommended Campaign Management Software [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (526) Recently recommended **8** times [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3515) Recently recommended **6** times [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **6** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3009) Recently recommended **5** times Stuck Between Options? Our experts can help you compare SAS Customer Intelligence 360 with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice