All Seamless.AI Reviews

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Brandon

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2023

Good product with some flaws

User Profile

Jamie

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Easy tool for list building

Seamless is easy to use and the best tool to look for contact info from the website.

PROS

Seamless is easy to use, and the integrations work well.

CONS

Seamless changed their policy while under contract and I have to do leads one at a time, I can no longer upload a list without purchasing another level of service.

Reason for choosing Seamless.AI

Price point, and ease of use.

Reasons for switching to Seamless.AI

Apollo is pay-as-you-go, but I have a 12-month agreement with Seamless.

Samuel

Computer & Network Security, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2022

Seamless AI - Review

I do feel I was overpromised results which makes sense based on their marketing materials, but it does perform the basic functions I need it to, and we get good numbers off LinkedIn. We basically only use it to pull numbers off LinkedIn and it is great for that, so lists are super clean.

PROS

That you can easily get phone numbers off of Saved Linkedin Lists.

CONS

You can only get 25 at a time. You can't easily pull huge lists.

Reason for choosing Seamless.AI

Zoominfo didn't seem to have good info on SMB market. Lusha seemed to be the same as Seamless.

Reasons for switching to Seamless.AI

We weren't using ZoomInfo that much

Ben

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2022

If you like wasting money, get seamless.

Terrible, signed a year contract, they lock you in and you have to give 60 days notice or they re-up you again. So you can’t get out. They also lie and frequently make changes to their TOS and are shady when they sell it to you. They make promises they don’t intend to keep and when you bring up the issues they treat you like garbage. One support rep named [SENSITIVE CONTENT] in particular. My recommendation is to STAY AWAY! Off to leave more reviews. Already found several alternatives that I’ll be switching too. Biggest issue, in an entire year not one of their leads worked, it’s bogus bad OLD data. Not one response! Other platforms I’ve used have yielded far better results and actually leads and sales. Seamless Ai is a scam company. Plain and simple.

PROS

I liked that it integrated with LinkedIn, but once it got my LinkedIn account flagged for using automation. So be careful. They also have super shady “bait and switch” sales tactics. They promise you one thing then switch on you after you sign up by “updating their terms of service” and removing language. I could definitely sue them if I want to. They sold me an Unlimited plan and then throttled my account. Max you can research per day is 2,000 contacts then the software locks up. It’s now way less now.

CONS

Shady and arrogant sales & support staff. They lied right to my face and told me it’s unlimited, that I have no throttles and they lied. It’s now throttled and they quickly updated their TOS to reflect that when I brought the issue up several times. They don’t listen to Terri customers and I’ve been in the marketing game for over 25 years. Trust me when I say this, stay away… I’ll be making sure everyone knows my experience as well and warn everyone what they do.

Reason for choosing Seamless.AI

Google Seamless.Ai alternatives and you’ll find this site and all the alternatives, many that offer true unlimited options and work better. I’ll be cancelling my seamless account shortly. I’m still not sure if I’m going to sue them or not, but if they give me more crap Best believe I’ll sue them into retirement!

Bryan

Staffing and Recruiting, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Seamless is a standout product.

I have known about seamless for quite some time and have recommended it over and over again to many clients and business owners across the states. I was thrilled to get an opportunity to leverage it for our business. Due to our very niche offering, we couldn't fully utilize the value of the intent feature. After some exploring, we discovered it was not a seamless issue. Aside from that small hiccup, i have to say the best part of seamless was the customer care they provide. Special shout out to [sensitive content hidden] for taking a lot of time to work with my organization to provide not only training, but best practices to generate the best results possible with the features that did pan out for us. That experience is what will keep me shouting the good graces of seamless. If the Seamless leadership checks these comments, please know you have gems with these two gentlemen.

PROS

Ease of use customer service innovation customer service (deserves to be mentioned twice)

CONS

Great product, did not work well for us as a very niche business.

Freddy

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Increase your productivity with Seamless.AI

Overall, we have seen a significant increase in our delivery rate in our email marketing and a higher appointment rate as well. It has also allowed us to "clean" our CRM, which in turn has improved our engagement score and our data validity.

PROS

With Seamless.AI, I can search for industry specific contacts in my geographical footprint. By using the "Social" search, I can connect to prospects directly on LinkedIn as well as find multiple touch points in each company. We utilize Zapier to connect our CRM to Seamless.AI so all of the information we need gets automatically uploaded.

CONS

The types of industry could encompass a wider range.

Reasons for switching to Seamless.AI

Seamless.AI allows for more up to date data and the Social search and Chrome extension is such a time saver.

Marcos

Logistics and Supply Chain, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Seamless AI Over All Review

I am able to generate leads in seconds and not only find one point of contact but several to choose from.

PROS

Features that are the most important is for me to be able to import into Salesloft, and have the information downloaded in seconds, by integrating with chrome.

CONS

What I think you guys can work on, is getting more accurate info some emails are invalid or have old numbers from 6-10 years ago. Some companies dont have any info.

Reasons for switching to Seamless.AI

We felt we needed something else to get new contacts

Ed

Human Resources, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Seamless is a must have for prospecting

I would not like a day without Seamless. Thankfully there haven't been any situations that I haven't had access to the system.

PROS

How quickly I can find the right people using Linkedin, get them into my database Hubspot and get them into a prospecting cadence.

CONS

Phone numbers are not reliable. There have been many instances where the company phone number was incorrect. Contact phone is never reliable.

Reasons for switching to Seamless.AI

Unlimited downloads, Lead 411 only gave me 100 per month, faster to get contact and company information

Troy

Marketing and Advertising, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2021

Robust contacts and seamless intergation with Salesforce

Very positive--one of the best lead gen capture products our team has found!

PROS

It is very easy to find contacts via other platforms like LinkedIn Sales Navigator and then to import them into a Salesforce database with a single click. In addition, the contacts are generally very up to date and are vetted for accuracy prior to being provided.

CONS

Sometimes contact information is outdated or incorrect. In these cases, there aren't really any remedies to the issue than to try to find the accurate information on another platform.

Reasons for switching to Seamless.AI

The contacts in RingLead were often outdated or incorrect. In addition, the platform did not integrate well directly with Salesforce and took an exceedingly long time to populate.

Brandon

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2023

Good product with some flaws

I'm happy with my purchase and would buy again. Product is stable and reliable. Support is adequate.

PROS

It's a very helpful product for generating leads for my telemarketers. It has a large volume of data and it is mostly of good quality. Oftentimes the lead has left his/her company, but it's still pretty good at identifying fresh leads. I like being able to filter by company type and size. Also nice to have their LinkedIn profile link.

CONS

I don't like that it was sold to me as "unlimited", but in fact it's limited to 1000 leads per day. Since only about 30% of leads have personal phone numbers attached, it's relatively easy to run out of leads for my callers. I also don't like that I have to manually go page to page to research leads daily and this takes 15 minutes out of my day.

Reason for choosing Seamless.AI

Recommended by an existing customer.

Reasons for switching to Seamless.AI

Because I wanted more leads of individuals within a company, not just the owner.

Emeka

Telecommunications, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed April 2023

Average Lead Generation Machine

Overall would be average. For the business to re-update the old leads contact email

PROS

Near accuracy of the tool and ease of use

CONS

Bit pricey and a good number of lead's contact details weren't correct

Reason for choosing Seamless.AI

The [sensitive content hidden] of the business choice

Reasons for switching to Seamless.AI

Temporary till enough budget to switch back to Seamless.io

Evelyn

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed October 2022

Data is not accurate and it is time consuming

PROS

It is easy to implement since it is web-based.

CONS

The data is not accurate. You can only do the search by page, so it is time-consuming, and even when you select only one territory in the filters, it shows contacts in another country. And you don't know whether the numbers provided are direct dials, company numbers, or mobile numbers.

Reason for choosing Seamless.AI

Price and supposedly will provide more accurate data because it was going to search at the moment.

Trey

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed September 2023

Unethical Business Practices

Incredibly negative. Lead quality was not that good, conversion rates were dismal, and customer support just want your money.

PROS

Decent range of connectivity and a large database that is partially correct.

CONS

I feel compelled to share my dreadful experience with Seamless.ai in hopes of sparing others from a similar nightmare. My interaction with this company has been nothing short of a complete disaster, and I strongly advise against doing business with them.I initially signed up for Seamless.ai's services with high hopes of leveraging their platform to enhance my business. However, my expectations quickly turned into a harsh reality when I decided to cancel my account after a mere 8 months of use. To my disbelief, I was met with a barrage of obstacles designed to ensure that I would be locked into a costly and unnecessary contract.The first shock came when I contacted their customer service to initiate the cancellation process, only to be informed that it was not possible without incurring significant financial penalties. Apparently, there was a clause buried deep within their agreement that dictated a 90-day window for cancellations. This crucial piece of information was not made apparent during the initial sign-up process and felt like a deliberate attempt to trap customers like me.I firmly believe that any reputable company should allow its customers the flexibility to cancel their services at any time, especially when the service isn't meeting their needs. Seamless.ai's refusal to grant this basic freedom is a glaring indicator of their lack of concern for customer satisfaction as well as their lack of faith in their own product.

Reason for choosing Seamless.AI

They seemed to be the best of the options. It was a very regrettable decision.

Joseph

Human Resources, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

I wish I knew about Seamless sooner

PROS

Seamless AI is the greatest list creation tool I have ever used. Since using seamless AI I have increased the amount of accounts added in my name from 37 accounts daily to 89 using seamless. Fully integrates with Linkedin or can go directly to the company website and have Seamless in your extension. Pulling your contacts is a breeze and can now customize your own reports to get exactly the fields you need. If you are in sales and need to create your own lists, Seamless AI is an absolute must.

CONS

After 14 months of use I can say confidently there is nothing about their product I do not like.

Chad

Hospital & Health Care, 51-200 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2023

Stay away from Seamless. AL total scam!

PROS

Nothing was positive with these guys- run from them!

CONS

Horrible-Buyer Beware- Seamless is very…Horrible-Buyer Beware- Seamless is very very limited in the scope and actual data. My team has used it for 1 year now and had to abandon it as the data was not correct or relevant. My team would spend hours looking for relevant data only to find what Seamless was bring back was 30-40% wrong and a huge waste of time. It would also take hours and hours to actually get any data out of the program.When we tried to cancel our contact they will not let you leave. They claim you have to have a 60 day written notice or it will auto renew. They trap you and wont let you leave!They do not return emails or help, they just make it impossible to leave.System is not worth it and the company is Horrible to work with. Stay away at all costs!Date of experience: [sensitive content hidden]

Moshe

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2021

Find almost any contact anywhere contacts can be found

I need contact information to solve the problem of how to reach someone. Seamless invariably has it, aside from mobile numbers.

PROS

It's very wide, meaning that almost everyone that I look for seems to be in there, with up-to-date contact information. I search throughout the US, but also most other English-speaking countries and English-speaking people with the titles I am looking for.

CONS

In LinkedIn, when searching for contact info, the software opens a new window before displaying the information. Other products I use or have used open a window within a window, without having to wait for a new page to load. Also, Seamless is not big on mobile numbers, which means I need to run other products concurrently.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed July 2023

Dishonest company only after your money

Seamless will do anything to get you to sign up and lock you into an annual subscription. The leads are sub-par and you are limited to a certain number per day. Save yourself and find a reputable lead generation company, not one built on misleading their clients.

PROS

I did not have a positive experience with Seamless.AI, at all. I didn't like anything about them.

CONS

I am in the process of starting a new company. I met with Seamless to help generate some leads, so I could try and find clients. I was unable to afford the 2,500/year for the basic plan, and asked the Sales rep if I could go monthly. I was told monthly was more expensive, but was OK with that for a month or two. The Sales rep encouraged me to sign the contract while we were on the call. I was unable to read the contract and signed it. No clarification was given that it was a "Monthly annual" contract. This Sales rep turned off the call recording, told me he was starting his own marketing company on the side, and pitched his company to me in an effort to sell me as one of his clients. It was a very unpleasant experience.

User Profile

Jacob

Verified reviewer

Wireless, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

i love seamless

easy and peaceful

PROS

the easiness of the app.it is very user friendly.customer service is amazing.

CONS

nothing really. it is a great tool to generate business

Reasons for switching to Seamless.AI

job

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

One of the best resources for finding accurate prospect/lead contact data.

PROS

The cost/benefit of this tool is one of its standout attributes. The data accuracy is as good if not better than all the other competitors I have used.

CONS

On occasion, there are hiccups in the platform which require logging back in and refreshing, or even waiting for a bit to run search. There is also some learning curve with the auto-populate for Company Name searches.

Simone

Human Resources, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

It has saved me time and I couldn't do my job without it

My experience has been great and I always receive help whenever I need it from the Team. [SENSITIVE CONTENT] was extremely helpful when he initiated this process with Insperity BPA's.

PROS

The features that I like most if that I can retrieve my prospects from Sales Navigator and I am able to export directly to Seamless. I am able to get information in a consolidated manner and pertinent details necessary to dive deep into the prospect's ecosystem and become more familiar with the opportunity.

CONS

Sometimes the toolbar extension does not appear on my toolbar and I have to reinstall it. It may not be a seamless problem but a system problem.

Megan

Events Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Saved my sales team!

It's helped my team expand their book of business exponentially, and therefore we're booking more meetings than ever.

PROS

It enables us to create contact lists with ease and ensure that we are getting high quality data, not wasting precious emails in inboxes that will never be seen.

CONS

It can have some lag and get stuck sometimes, but it is usually resolved fairly swiftly.

Pau

Hospitality, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed January 2022

Avoid at all costs

The subscription renovation process was automated without giving us the option to stop using the product. The renew was anually with a requested 60 days advance warning if you do not want to continue. However, they don't send you a warning of the fact you're going to be renovated/invoiced. As most of the companies we don't have a calendar with alarms on renovation deadlines, they got our money for a second year without us wanting to continue. We protested and requested our funds back with no avail. Overall, a company to avod at all costs.

PROS

- The sales process was clear, fast and well organized - The product interface is simple and easy to use

CONS

Lead acquisition results were ok for the North American market. Otherwise, quite poor. Specially in countries with different languages than English.

Reason for choosing Seamless.AI

price, usability

Tyler

Staffing and Recruiting, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2023

Great Tool for Marketing

PROS

Seamless provides an exceptionally simple and quick way to import contacts into your CRM.

CONS

The accuracy of contacts direct/personal phone numbers could be significantly improved.

Nathaniel

Environmental Services, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed July 2023

BEWARE of their Abysmal Customer Service and Cancellation Policy

I have submitted multiple tickets with no response... Also you MUST confirm that you receive a receipt of your cancellation otherwise you are on the hook for one more year of payments. I cancelled but didn't check my email for a receipt and continued to be billed for another year.

PROS

the quality of the contact enrichment data

CONS

Their customer service and 60 day cancellation policy.

Reason for choosing Seamless.AI

the quality of the contact enrichment data

Cydni

Financial Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2023

Good lead resource

PROS

Searching by categories such as industry, title, company size, etc.

CONS

Functionality of searching takes too long

Showing 1 - 25 of 147 Reviews