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> Reviews of Semrush. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Semrush is a good fit for you!

Source: https://www.softwareadvice.com/marketing/semrush-profile/reviews

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Semrush Reviews

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[Overview](https://www.softwareadvice.com/marketing/semrush-profile/)

Reviews

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# Semrush Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(1,618)

4

(606)

3

(65)

2

(9)

1

(20)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.4

Value for money

4.2

Functionality

4.6

* * *

### Pros

"The platform makes it highly efficient to track organic rankings, audit websites for technical issues, and discover content gaps that boost search visibility significantly."

"Semrush is the only keyword research tool on the market right now that shows how content performs across AI platforms like ChatGPT and search - an important SEO building block in 2025 and going forward, especially for content creators."

"Overall, it saves you a lot of time and work in different areas of digital marketing by centralizing everything on a single platform, with a fairly large database of keywords and backlinks, making it possible to analyze/work on any digital project, whether they are small digital businesses or large projects, their support is quite good, even offering a multitude of training resources and new AI-related features that they are introducing."

### Cons

"The website construction and administration attributes seem to be as an after-thought and the customer care is usually sluggish whenever we have pressing issues concerning the security of our accounts."

"My overall experience was that Semrush is a powerful but highly complex platform that is not well-suited for solo small business owners without dedicated SEO experience or support."

"Can feel overwhelming, data limits on lower plans, and some tools aren’t as intuitive for beginners."

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Semrush Reviews, Pros and Cons - 2026 Software Advice