Brevo

RATING:

4.55

(1701)

About Brevo

Brevo is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite. Brevo allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via Brevo's SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more. Brevo also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporti...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Brevo Pricing

Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 20,000 emails per month for just $25 -- or send even more emails at great prices.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

Say Hello to Brevo

Brevo Reviews

Overall Rating

4.55

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Brevo

1 - 5 of 1,668 Reviews

Michael

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

So easy to use, incredible customer service!

User Profile

Carmen

Verified reviewer

Insurance, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

E-mail marketing made easy

We use it weekly and in some cases daily. It's easy to use, easy to get data and easy to setup and change according with the reports we are able to obtain.

PROS

The platform is really user friendly and it allows us to integrate data with our in-house developed systems.

CONS

The customisation of the design of each e-mail it's a little bit tricky, but we make it work with our own designs being uploaded in the platform.

Reason for choosing Brevo

Our IT team felt comfortable working the integrations through Sendinblue with our systems, also the price for more than 100,000 sent e-mails was critical in the decision. The marketing department were also happy working with the data and reports the platform provides.

Reasons for switching to Brevo

Mostly because we were looking for a better integration with our own systems and Sendinblue was the best option.

User Profile

Syazwani

Verified reviewer

Financial Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Email marketing is better with Sendinblue

We had a good experience working with this software, our newsletter and email marketing campaign are fully automated and can be scheduled for the next 2 months forward. We are very happy that we can have a full control on the leads and verification on the leads.

PROS

Sendinblue is the best tools that i have use for our email marketing campaign automation. All the emails sent is instantly executed and receive by the recipient in no time. All the report analytics for the opening-click-rate and email reading time can be generated a day after the emails sent. They also offer a good software integration like Mailchimp and Woocommerce.

CONS

There are some aspect that Sendinblue should improve, especially on the customer support service which too slow in responding our ticket and support email. Other than that, the landing page template design is somehow not fully customizable and some of the widget is not easily editable.

Reasons for switching to Brevo

Sendinblue is the best in scheduling and managing contact list and email marketing campaign.

pawan

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2023

Sendinblue: The Affordable Email Marketing Solution with Powerful Features

My overall experience with Sendinblue has been very positive. It's an excellent email marketing solution that offers a wide range of features at an affordable price point. The platform has helped me streamline my email marketing campaigns and improve my engagement rates with subscribers. I also found the customer support team to be very responsive and helpful whenever I had questions or issues. Overall, I would highly recommend Sendinblue to anyone looking for an affordable and feature-rich email marketing solution.

PROS

One of the things I liked most about Sendinblue was its intuitive and user-friendly interface. It was easy to navigate and find the tools and features I needed for my email marketing campaigns. Additionally, Sendinblue has a range of powerful features that I found extremely helpful, including its email automation tools, advanced reporting and analytics, and integration with third-party platforms.

CONS

One of the things I liked least about Sendinblue was that some of its more advanced features are only available on its more expensive plans. For example, A/B testing and retargeting campaigns are only available on the premium plans, which can be a downside for smaller businesses on a tight budget.

Reason for choosing Brevo

I chose Sendinblue over other email marketing and automation tools for a few key reasons.First and foremost, the pricing offered by Sendinblue is extremely competitive compared to other alternatives in the market. The cost-effectiveness of their plans made it an attractive option for me, especially as a small business owner on a budget. Additionally, the features offered in each plan provided excellent value for money.Another aspect that drew me towards Sendinblue was its user-friendly interface and easy-to-use features. As someone who is not particularly tech-savvy, I appreciated the simplicity and intuitive nature of the platform. This allowed me to easily create and send out emails, set up automation workflows, and manage my contact lists without any hassle.The robust marketing automation tools offered by Sendinblue were also a key factor in my decision to choose this product over others. The ability to easily create complex workflows and automation sequences has helped me save time and streamline my marketing efforts. Additionally, the reporting and analytics provided by Sendinblue have helped me gain valuable insights into my email campaign performance, which has helped me make data-driven decisions to improve my email marketing strategy.Overall, my experience with Sendinblue has been positive, and I would recommend it to anyone looking for a cost-effective, user-friendly, and feature-rich email marketing and automation tool.

Reasons for switching to Brevo

After using System.io for a while, I found that it had a limited feature set that didn't meet all of my business needs. I needed a more comprehensive email marketing and automation solution that could handle all aspects of my marketing campaigns, including lead capture, email distribution, reporting and analytics, and marketing automation.After some research, I decided to switch to Sendinblue, which offered a much more robust feature set that met all of my needs. The platform was much more intuitive and user-friendly, which made it easier to navigate and use than System.io.

Cory

Hospitality, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2023

Good email marketing software but not the best

It was a good simple program to get started with email marketing but there are much more advanced products on the market.

PROS

Very easy to use. Basic email building is very simple to get started. The price for the product is very good compared to similar software.

CONS

It does not have all the integrations that similar products that Mailchimp has. Reporting is also not as robust as other offerings.