Brevo

RATING:

4.5

(1960)

About Brevo

Brevo is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite. Brevo allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via Brevo's SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more. Brevo also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporti...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Brevo Pricing

Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 20,000 emails per month for just $25 -- or send even more emails at great prices.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

Say Hello to Brevo

Brevo Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Brevo

1 - 5 of 1,915 Reviews

Michael

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

So easy to use, incredible customer service!

User Profile

Nikita

Verified reviewer

Machinery, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2023

Great Email Marketing Tool

Brevo has been a great partner overall. It is hard to complain even about server outages or technical issues. Only limitations for already available features are concerning and the way Brevo pushes its CRM.

PROS

The way emails look, the full control over transactional and marketing email system links. Full localization possibility. Great support and documentation.

CONS

Services outages became frequent and emails cannot be tested or sent during that time. Brevo is pushing its CRM and close features that were available for free before. For people who are never going to swtich to their CRM such moves are clearly wrong. For example, the conversations feature is much more limited as of now and to reply to Whatsapp conversations, subscribers need to pay.

Reason for choosing Brevo

They were not as good in terms of GDPR, localisation.

Reasons for switching to Brevo

The main reason was localisation possibility. Also, our emails were not crisp before, the reporting was worse than in Brevo, Brevo has better deliverability as it seems.

User Profile

Syazwani

Verified reviewer

Financial Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Email marketing is better with Sendinblue

We had a good experience working with this software, our newsletter and email marketing campaign are fully automated and can be scheduled for the next 2 months forward. We are very happy that we can have a full control on the leads and verification on the leads.

PROS

Sendinblue is the best tools that i have use for our email marketing campaign automation. All the emails sent is instantly executed and receive by the recipient in no time. All the report analytics for the opening-click-rate and email reading time can be generated a day after the emails sent. They also offer a good software integration like Mailchimp and Woocommerce.

CONS

There are some aspect that Sendinblue should improve, especially on the customer support service which too slow in responding our ticket and support email. Other than that, the landing page template design is somehow not fully customizable and some of the widget is not easily editable.

Reasons for switching to Brevo

Sendinblue is the best in scheduling and managing contact list and email marketing campaign.

CLARISSA

Consumer Services, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Brevo that can grow your business and helps you to be productive

When I'm still not using this, my life wasn't so easy but when I use it, it just like everything is easy for me, scheduling some meetings, checking some important information.

PROS

I like about this application is that it is very easy to use and handy, also its features is catchy and it doesn't hurt my eyes while navigating it because the color combination that they use really blended well. Also, everything is there because there are allotted options for you to pick whichever you like.

CONS

None so far for me. I like everything about it since it's actually very helpful and it catches my attention.

Debra

Health, Wellness and Fitness, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed March 2024

Brevo wasn't easy to implement.

It was frustrating trying to figure out how to break my subscriber group into too many groups and frustrating that one email would take 5-6 days to be sent to my entire subscriber group. I spent a lot of time doing this and my time is important.

PROS

Allowed email campaigns, and allowed subscribers for no cost.

CONS

I had to break my subscribers into too many groups as Brevo would only allow so many emails sent per day. Since I was sending time-limited coupons, this did not work for me so I changed to another provider.

Reason for choosing Brevo

I did not select Brevo but I did select Mailerlite which is much easier to use and works perfectly for my small business.