---
title: "SendX Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of SendX. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SendX is a good fit for you!"
source_url: "https://www.softwareadvice.com/marketing/sendx-profile/reviews/"
page_type: "reviews"
language: "en"
---

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SendX Reviews

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[Overview](https://www.softwareadvice.com/marketing/sendx-profile/)

Reviews

# SendX User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 39

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.6/5
- Value for money: 4.5/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 29 reviews (74%)
- 4 stars: 8 reviews (21%)
- 3 stars: 0 reviews (0%)
- 2 stars: 1 reviews (3%)
- 1 star: 1 reviews (3%)

### Most mentioned pros

- I signed up for a monthly subscription as I run a very small business and their price point v. features was appealing.
- Support was responsive and the software is mostly intuitive.
- I was able to test the software because they offer free trial and no credit card required on trial.

### Most mentioned cons

- The database management interface is not as robust as I would like, but customer support is quick to jump in and make updates that I need.
- I then reached out to customer service who told me that my account was not approved and had been removed.

## SendX customer reviews

Showing reviews 1-25 of 39 (page 1).

### Easy to use yet very Powerful Email Marketing Software

- Overall rating: 5/5
- Reviewer: Boyan M.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

- Advanced automations - Ease of use - The best 24/7 Customer Support I've seen so far - Great Delivery

#### Cons

Although SendX is very easy to use, maybe the design of the administration side could be done better.

---

### Bulletproof Deliverability with Amazing Support

- Overall rating: 5/5
- Reviewer: Viktor S.
- Verified reviewer: Yes
- Industry: Gambling & Casinos
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

SendX Plus gave us exactly what we needed to fix our email performance. The list cleaning, warm-up program, and domain reputation monitoring were spot on. The best part, though, was the team—fast responses on Slack, clear guidance, and genuine care for our success.

#### Cons

The onboarding required some time and active participation from our side. Not a big issue, but worth knowing if you’re looking for a completely hands-off solution.

---

### Absolutely terrible customer service- DO NOT USE

- Overall rating: 1/5
- Reviewer: Tasha G.
- Verified reviewer: Yes
- Industry: Alternative Medicine
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

I signed up for a monthly subscription as I run a very small business and their price point v. features was appealing.

#### Cons

After I had already paid for the first month and set up an initial campaign, I tried to log into my account two days later. I was continuously rerouted back to the sign-in page with no error messages. I reset my password twice, and still, the problem persisted. I then reached out to customer service who told me that my account was not approved and had been removed. There was ZERO communication about the decision to not approve my account, nor any reason provided AND my money has not been returned. For context, I run a small health and wellness practice and was looking for a system to send out a monthly newsletter, so I don't understand why my account did not pass their "checks". Unprofessional service and terrible customer service. Pay $2/mo more and use a better service.

---

### Optimal features, service and price.

- Overall rating: 5/5
- Reviewer: Vince B.
- Verified reviewer: Yes
- Industry: Sports
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

After comparing other email marketing platforms, SendX was the most optimal for service, features and price.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Intuitive platform. Service is extremely helpful.

#### Cons

Nothing at this time. Platform is user friendly.

#### Reasons for choosing SendX

Features and pricing. Intuitive platform

---

### Our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.

- Overall rating: 5/5
- Reviewer: Jayarajan J.
- Industry: E-Learning
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2018
- Review source details: This review was submitted organically. No incentive was offered

We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them. I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them. I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

#### Cons

Can increase the no. of templates of both email campaigns and landing pages. I am sure it will increase in the coming months.

#### Vendor response

Thank you for giving SendX an ALL STARS review, Jayarajan! We deeply care customer feedback and a public review like this makes our day! We heard your feedback and SendX now offers 50+ free responsive email templates inside the product :). But, we didn't stop there, we also created the biggest email templates collection for anyone to explore free templates - https://www.sendx.io/ultimate-free-email-template-collection and open sources all our premium templates https://www.sendx.io/email-templates. Hope this helps :) If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Replied March 2019

---

### A decent email marketing software

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

If you can afford it, go for it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I worked on a client project who was using SendX. I had the chance to use SendX for over a year and it never disappointed me. It has all the features that you'd want to see in an email marketing software. You can automate emails using tags, send customized emails, build your email list with popups, and more. I love their customer support and the fact that they continuously keep updating the software so you get to see new feature every now and then.

#### Cons

If there is one thing that will hurt you is its price. It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive.

#### Vendor response

Thank you for taking the time out to review SendX. We deeply care customer feedback and a public review like this helps us improve our product and service. We heard your feedback and have reduced our pricing significantly. The pricing starts at $9.99/ month OR 7.49 /month (paid annually). You can check the latest pricing here - https://www.sendx.io/pricing. Hope this helps :) If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Replied March 2019

---

### Must use it for automatic email management

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Sending email to customers

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Sendx is the best tool available in the market for better and reliable email automation campaigns. This will help you to turn your website visitors users into customers. You can promote your products to your users just with the one click. With the help of drag and drop features, you can design your own custom email template for email campaigns.

#### Cons

SendX integration with the website is bit complex as proper guidelines are missing. Email tracking options are still need be added.

#### Vendor response

Thank you for giving SendX an ALL STARS review! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Replied March 2019

---

### SendX Review from a Games Release Support Personel

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Games
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

It was good, until I discovered a better mailing app or program

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

I just like the drop and drag feature when designing, html embedding per section is good.

#### Cons

Loading Errors, Uploading Images takes time, no Autosave feature when creating drafts.some html/css can't be read. css codes must be inline. not declared to the head part or it can't be read.display preview is different when I received the test email.

---

### SendX-Excellent marketing features and great support

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Market Research
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: June 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Reliable Email marketing tool to run targeted email campaigns. It had advance automation features to trigger emails. We can segment list using customer behavior and retarget them. The pricing is fair.

#### Cons

Faces issue with email deliverability. No proper Analytics and reporting for email campaigns. Very limited integration with other marketing tool.

---

### Truly comprehensive Email Marketing tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great support. Great content and handholding. Cant complain.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Email marketing software space is super crowded but SendX truly stands out with it's pricing and it's continued focus on improving delivery. Be it bulk email or just pure play email automation, SendX has worked really well for us. + Their pricing really hits the sweet spot.

#### Cons

Haven't really tried rest of the stuff in their package but it just sounds like that's diluting their Email offering

#### Vendor response

Thank you for giving SendX an ALL STARS review! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Replied March 2019

---

### We migrated from an in-house marketing system to SendX. The experience so far has been amazing.

- Overall rating: 5/5
- Reviewer: Arpit J.
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2017
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

A). Easy to use APIs B). Amazon SES integration C). 1st class Drip automation support D). If this then that automation rule engine

#### Cons

A). UI is not as user friendly as expected. B). A few more features may be required to cover all scenarios.

#### Vendor response

Thank you for giving SendX an ALL STARS review Arpit! We deeply care customer feedback and a public review like this makes our day. Also, I am happy to inform you that we have significantly improved our APP UI making SendX one of the easiest to use email marketing software out there. Do let us know what do you think now :) If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Replied March 2019

---

### Superb experience. Awesome support. Great piece of kit.

- Overall rating: 5/5
- Reviewer: Jon B.
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2017
- Review source details: This review was submitted organically. No incentive was offered

Increased efficiency Improved email marketing campaigns (more sophisticated) Increased sales from better email marketing campaigns

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It has tons of functionality. The team are so supportive. They even helped me migrate from ConvertKit. They've immediately responded to my support requests. It's a treat! It's enabled me to plan my product launches better and create more sophisticated email marketing campaigns.

#### Vendor response

Thanks for the thumbs up and vote of confidence Jon! Means a lot :)

Replied December 2017

---

### Very easy

- Overall rating: 4/5
- Reviewer: Valerio P.
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: January 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

SendX is pretty simple to use, anyone who doesn't have much experience with email marketing can use it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

It has a very simple drag-and-drop interface that allows you to create a very fast email. An added value is that it can show you how the email will look on a smartphone and on the desktop.

#### Cons

There is not much to say in this regard. Maybe for people who do not send many emails it would be good to have a cheaper or perhaps free plan; something like an introductory plan for small businesses.

#### Vendor response

Thank you for your feedback, Valerio. We deeply care customer feedback and a public review like this helps us improve the product and the overall experience. As of today, we do not offer a free plan, however, we do have 14 days free trial. Also, we have recently reduced our pricing making SendX much more affordable for everyone. Hope this helps :) If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Replied March 2019

---

### SendX review

- Overall rating: 5/5
- Reviewer: David W.
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Excellent. I really enjoy using SendX and find it easy to create newsletters I also really like the resend option available

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great customer support always very quick to answer if I need any assistance Product is very easy to navigate.

#### Cons

Cannot think of anything negative to write about SendX. I have been suing it for over 2 years without any issues

#### Reasons for switching to SendX

Very expensive, They changed there pricing overnight

---

### Good Email Marketing Platform, with potential to be Great.

- Overall rating: 4/5
- Reviewer: Ramis M.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Pretty Good, So far.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Good Support, Value for money and CRM. Good Account Manager.

#### Cons

Need a better deliverability manager.

#### Reasons for switching to SendX

Plan was much more expensive.

---

### ***I used Sendx for 6 months and this is a real review.****

- Overall rating: 2/5
- Reviewer: Christian I.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2020
- Review source details: This review was submitted organically. No incentive was offered

It was a poor customer experience during the 6 months I used the software and I regret spending countless hours setting up the automations just to save $20 a month on Mailchimp.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

-The pricing is affordable compared to their competitors. -The software has features business owners want and need. -The software is user friendly. -The team will work with you to create custom fields/settings based on your needs. -The team was always polite and apologetic when dealing with my account. -This software has great potential and I likely was an early user but they still need time to get the kinks out.

#### Cons

-Communication was always delayed until the next day due to the time difference (team is in India). This was very frustrating when you are trying to fix an issue in the moment. -Email delivery to our customers was 20% or less. The only reason why we implemented this software was to automate our pricing and using this software actually caused a decrease in bookings as the emails were never delivered OR the client would get batch emails all sent at the same time. This was an on going issue and they offered a number of solutions that never ended up working. Sendx needs to address this issue as what is the point of the software if emails aren't being delivered? -They don't allow you to cancel your account or stop billing on the site. -Our conversions decreased while using the event based automations.

#### Reasons for choosing SendX

Pricing

#### Reasons for switching to SendX

I should of just used Mailchimp from the start but I was trying to save money. Save your time and just start with Mailchimp.

---

### Affordable option

- Overall rating: 5/5
- Reviewer: Andrew D.
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

When all you need is a robust email platform SendX is the best solution on the market. With so many companies migrating to be a knock-off of HubSpot or Salesforce, its nice to find an email platform that focuses on emails.

#### Cons

The database management interface is not as robust as I would like, but customer support is quick to jump in and make updates that I need.

#### Reasons for choosing SendX

Brevo was once a low cost solution for email, but they too have pivoted to being a "CRM" and raising costs.

#### Reasons for switching to SendX

MailChimp has increased its price to an absurd level. I do not need another CRM and that is what MC is trying to be, and pricing themselves as.

---

### Excellent Support

- Overall rating: 5/5
- Reviewer: Adrian V.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

very good. good product, good customer service; a bit on the pricey side but good overall.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

excellent customer service. assisted by a person[sensitive content hidden], who walked me via a ZOOM call through a series of Segmentation Reports. Nice to be able to have a person assist instead of looking up FAQs and docs.

#### Cons

as usual, costs can be an inhibitor since we are a small firm.

#### Reasons for choosing SendX

costs and the ability not to be restricted by the number of emails sent

#### Reasons for switching to SendX

costs and affiliate links in emails are no longer supported

---

### Very Helpful!!

- Overall rating: 5/5
- Reviewer: Bruce M.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I am not good at this!! and she was accommodating.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Her patience and knowledge of the product

#### Cons

complicated your system is not easy for an old guy like me

---

### This is the best software for Email marketing I can recommend.

- Overall rating: 5/5
- Reviewer: Johana M.
- Verified reviewer: Yes
- Industry: Online Media
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2021
- Review source details: This review was submitted organically. No incentive was offered

I like this tool , I can recommend anyone to use and try .

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This Email marketing software actually it's the best , I like the fact I can send unlimited Emails to my customers monthly . This tool Is affordable to me and any startup company can afford. I was able to test the software because they offer free trial and no credit card required on trial.

#### Cons

This software I have no complain so far , developers are doing a good job

#### Vendor response

Thanks so much for the positive feedback and so glad its been your favorite email marketing software!

Replied March 2022

---

### SendX Saved Us

- Overall rating: 5/5
- Reviewer: Paul W.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SendX saved us from tech hell. Our former EMP was unwilling to acknowledge or address reputational issues with their tracking servers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Speedy interface. Excellent support. Reliable results.

#### Cons

Looking forward to new Shopify integration.

#### Reasons for choosing SendX

Moosend, Mailchimp, Brevo, Mailer Lite, Constant Contact, and others.

#### Reasons for switching to SendX

We needed reliable software and a responsive support team.

#### Vendor response

Thanks so much for taking the time and the kind words. We look forward to more success together!

Replied May 2024

---

### Best software for marketing planning

- Overall rating: 4/5
- Reviewer: James O.
- Verified reviewer: Yes
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Well thought out product to deliver delightful experience

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The pricing is fair based on the contribution of the software to the growth of the company Training is available to the new users who are yet to familiarise themselves with the software

#### Cons

Somehow based on the knowledge of the user, it can be tricky a bit to navigate through the software and obtain the required analytics

#### Vendor response

Thank you for giving SendX an ALL STARS review, James! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Replied March 2019

---

### Brilliant email and lead capture marketing system for organisations

- Overall rating: 5/5
- Reviewer: Danny H.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: January 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Fantastic customer service, and really quick to respond.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Really easy to use and fair pricing structure, super powerful system and a fantastic product for increasing leads and the number of customers.

#### Cons

Could do with more functionality, and potentially look at reducing emails going to spam

#### Reasons for choosing SendX

Affordability and ease of use.

---

### Goodbye Mailchimp, Hello sendx!

- Overall rating: 5/5
- Reviewer: Manan S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Before sendx, we were using mailchimp. For some reason, our deliverability was compromised and we tried to investigate. Mailchimp support never got back! In my frustration, we decided to give sendx a go. Migrating was smooth and started our campaigns through sendx. Great delivery rates. Also, Agni from their team is a rockstar! Prompt, knowledgable and actually listens to what you have to say.

#### Cons

There isn't much to dislike about sendx. Sure, I miss the monkey of mailchimp but there is no monkey business with my email marketing anymore!

---

### Extremely useful for email marketing automation

- Overall rating: 5/5
- Reviewer: Jitesh D.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: September 2017
- Review source details: This review was submitted organically. No incentive was offered

Maintaining subscriber lists on Sendx is easy and we can integrate with our Medium blog seamlessly. Zapier integration has been very useful too.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I was introduced to the SendX tool through ProductHunt. I signed up for the demo instantly. Got amazing support from the community manager. They helped me setup the tool. Setting up drip campaigns is extremely easy and it is extremely easy to import/export contacts and setup campaigns. I can tell that this is easily among the best of all similar tools available in the market.

#### Cons

The team behind Sendx has done a great job at building such an amazing platform. A few minor bugs at times is the only disappointment we have been through. But, the team is extremely proactive at resolving those when reported.

#### Vendor response

Thank you for giving SendX an ALL STARS review Jitesh! Also, we are deeply thankful to you and the entire Drivezy marketing team that helped us with product feedback constantly. We deeply value customer feedback and a public review like this truly makes our day :) If you ever face any issues, please do not hesitate to reach out to us at hello@sendx.io . Thanks again, Team SendX. https://www.sendx.io

Replied March 2019

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SendX Reviews, Pros and Cons - 2026 Software Advice