All Serpwatch Reviews

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User Profile

Ahmed

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Excellent search ranking tracker

PROS

It's easy to set up, works well, and I love the daily automated emails so I don't have to login to the dashboard all the time.

CONS

- add a technical SEO audit tool and a website auditor with more than 180 ranking factors (this is available in the Labrika service);

Anonymous

2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

Reviewed August 2021

Hope it will be better in the future

Support is friendly and response-times are good. Experience with the software is that it is not used at all due to reporting. My clients would not like it.

PROS

The price at the time and the idea of using one tool just for rank tracking and reporting

CONS

Reporting, this part is designed very poorly and renders the solution useless for now. They are working on a new reporting module (they say) but the fact that they did not give this part a high priority and went for KW research instead seems to me they lost focus.

Reasons for switching to Serpwatch

We wanted to have more client projects for tracking and reports, that is why we bough Serpwatch for.

Vendor Response

Thank you for taking the time to write a review, we really appreciate your honest feedback! As you correctly mentioned, we are in the process of developing an advanced Reporting feature while also working on improving the Keyword Research tool. We understand that both of these features are extremely valuable to our customers and we intend on perfecting both. As far as the new Reporting system goes, we have already improved CSV reports after multiple users requested it and we are continuing our work on other advanced features. Rest assured that the new and improved Reporting system will be available soon and we will be looking forward to your feedback. If you have any other ideas or suggestions for improvement, don't hesitate to reach our customer support. You are also welcome to leave a feature request on our Roadmap and let us know how SerpWatch can match your business needs better. Thank you again for your review and happy tracking!

Replied September 2021

Dunia

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed July 2021

A tool that shows promise but still has a long way to go.

Serpwatch could be a great tool if it were to work well. Unfortunately so far the only thing it has caused me is frustration and I can't recommend it to anyone. If in the future they manage to solve all the current problems, I have no doubt that it will be a great keyword tracking tool.

PROS

Serpwatch has very attractive functionalities in a keyword tracking tool. I especially like that you can add notes to the position graph and that supposedly, every time Google makes a big update, the Serpwatch graph shows it. This way you can know if the update affected you or not.

CONS

This tool has a lot of problems. I have spent days without updating the positions of my keywords even though I have established a daily frequency. The platform is extremely slow and many times it does not load the elements that it is supposed to load, such as the list of keywords or the position graph.

Reasons for switching to Serpwatch

For financial reasons.

Vendor Response

Hello Dunia, We really appreciate your honest review. We are especially glad that you liked our Notes and Google Algorithm update feature. This is because our goal is to build SerpWatch into a tool that answers all your questions about the WHY behind every rank movement and the features you mentioned are precisely for that. At the same time we are sorry for the slow load time on the app. It happened mainly due to sudden UI changes by Google which bogged our engines down. However we have fixed that now and the engine is 99% stable, and we are confident that such a situation will never arise again.

Replied August 2021

User Profile

Marco

Verified reviewer

Design, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed April 2022

Decent rank tracker, litimited in functionality, but useful for

It was decent, but we end up switching to True Ranker since we found a better fit with them.

PROS

It has an incredible UI and a smooth UX. It's really easy to set up, and great to share reports with clients. Concept wise is a solid tool.

CONS

It often didn't deliver precise results. It became time-consuming to update and maintain the keyword group.

Reason for choosing Serpwatch

The UI was so clean that convinced us to go with them. The product is not bad, but we didn't find a perfect fit.

Claudiu

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Great Tool and Trustworthy Rank Tracking System

I own several sites, each with over 20,000 KW indexed in Google, and I find it very hard to keep track of them. I chose Serpwatch because it allows me to keep up with the most important ones and have confidence that the data I see is the real thing, without having to check the SERP myself.

PROS

I'm only using the Keyword Tracking Tool, which is all I need.- Easy to use- Nice interface- The dashboard on my mobile phone looks and works fantastic.- I'm a heavy Slack user, and I find the integration with this tool handy and time-saving. - The keyword tracking is accurate. I tried some open-source KW trackers, but if you want a helpful product, you need an established one, like Serpwatch.

CONS

- I wish that the app would be a little faster. When I navigate thru all my projects, I feel it's slow. But this can be improved by the Devs.- The keywords calculator can sometimes misfire, showing you the wrong forecast for one of the projects.

Anonymous

1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Fantastic Rank Tracker for Agencies and SEO Gurus

I love the program and the community. The team is very responsive and the product does exactly what it says.

PROS

I love the daily checks and analytics for each keyword tracked. I can easily see a chart of my rank over time for each keyword and its comparison to competitors. The last thing I really like is that I can spread my checks out to once a day, once every couple days, or once a month. It makes the keywords go much farther without having to pay more.

CONS

I wish there was a slimmed down interface for mobile. It is mobile friendly, but if you have a lot of keywords, it's hard to get an easy glance through them all quickly.

Vendor Response

Thanks for leaving this great review, it's great to know that you really enjoy using the tool. We appreciate it! Soon you can expect more new and improved features when SerpWatch Version 2 is released.

Replied May 2021

Anonymous

1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2022

Easy, simple ranking tracker

I've been using Serpwatch for more than a year and I love it. It's easy to set up different projects for each website and add new keywords. It's also easy to adjust the search engines you want to track and the frequency. I like that I can quickly get a big picture view in the dashboard, and the daily emails notify me of important changes.

PROS

I appreciate the automated emails that notify me of important changes in my rankings. That way I don't have to log in and check every day but I can still stay on top of things.

CONS

I don't really have any criticisms but I really only use the basic features of rank tracking.

Reason for choosing Serpwatch

I chose Serpwatch primarily because it was on sale and I got a great deal, but I'm glad I tried it because it's worked very well for me.

Jonathan

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2022

Not Bad But Not Great

We were initially interested in Serpwatch's rank tracking features. It was okay... did the job, but we did face some issues with the platform: slow loading dashboard and inconsistent update schedules.

PROS

Loved Serpwatch's UI - very clean and easy to use. Getting everything set up was a breeze.

CONS

There were some inconsistencies with how frequently the data was updated. We had set up daily rank tracking, but it seemed like the keyword ranking data didn't update for every single keyword we had. We had to manually figure out which ones had updated successfully and which ones hadn't. The dashboard was also very slow at times.

Mike

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2022

Not fit for purpose

Shocking! [SENSITIVE CONTENT] sold it to us after much conversation and promised us it would meet our needs as an enterprise level tool. The reality is that it didn't work, when I requested a refund his response was that they were aware of the issues but didn't want to refund us as they'd had to spend so much to fix the platform!

PROS

Daily rank tracking was the key feature which attracted us to try this service

CONS

It doesnt work. We were unable to export any rank tracking data, it just timed out every time. Data export is core to SEO activity. After a decade in the industry this platform is the first to fail to deliver this essential functionality!

Reasons for switching to Serpwatch

We were promised similar functionality to AWR but with daily tracking

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2021

One of the many rank tracking tools

PROS

Extremely easy to use, minimal time to be spent on setting up

CONS

Not enough SERP Analysis features, with Google now rolling out the unlimited scroll in mobile. SERP Analysis becomes even more important.

Reason for choosing Serpwatch

Inexpensive when compared to Accuranker

Alex

Media Production, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Loving it! Moz better watch out!

Using Serpwatch almost daily, I have really enjoyed my experience and sing its praises to anyone looking for a solid rank tracker.

PROS

Having been an early purchers of Serpwatch, I have enjoyed watching it grow and flourish. I love the clean easy to navigate UX and the stats are displayed in such a way that even clients and see what is going on at first glance.

CONS

It is still in its infancy, so as a lot of potential for growth in features and function down the road. Right now, it rocks as a serp rank tracker, but that is about as much as it can do - though it does it very well. Really hoping it develops to be an affordable competitor for Moz, but it is a long road ahead,.

Reasons for switching to Serpwatch

Preferred the UX of Serpwatch

Vendor Response

Thank you Alex for sharing your experience using SerpWatch! Your point of view is really valuable for us. We are continuously inspired by customer feedback to keep growing and developing our product.

Replied June 2021

User Profile

Tim

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2021

Slow & not reachable

I wouldn't recommend it to anyone.

PROS

Keyword tracking is allright: fill in the keywords, choose a period and auto checks begin.

CONS

The software is always slow or many times unreachable. Uptime is one of the most aspects of a keyword tracker. Also: no new additions in 4-5 months time (PDF report is still 'coming soon').

Rohit

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed June 2021

Disappointed

I bought the highest tier from their Appsumo offer but highly disappointed because the main purpose of the tool is to report rankings and they aren't doing a good job in that.

PROS

The interface is good however, they need to provide a feature to mobile users to sort the rankings according to positions in SERP.

CONS

Most of the SERP rankings reported aren't correct.

Reasons for switching to Serpwatch

Life time deal

Vendor Response

Thank you Rohit for your honest review. We appreciate your input as we're constantly trying to improve SerpWatch with each new iteration. We'll contact you further about resolving these issues and do our best to make your experience with SerpWatch a positive one. Best regards, SerpWatch Team.

Replied June 2021

Toby

Marketing and Advertising, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed November 2021

Not Really Bad But Things To Improve

PROS

SerpWatch has a nice interface to track all keywords of your clients. You can configure various update frequencies and alerts if there are any major position changes.

CONS

Sometimes the position updating gets stuck for several days. Although the SERP screenshots are not available since a while ago. These things need to get fixed to get 5-stars.

Pranami

Internet, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Serpwatch- review

PROS

The most effective features are keyword rank tracking and keyword research tools, as these features helps me with the work I perform in my SEO marketing field and these features has helped me alot.

CONS

All the features are good and there is n need for any change.

User Profile

Sulham

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Advanced Rank Tracker with Daily Update

I am really happy with SerpWatch, I use it daily.

PROS

First of all, I really like the UX/UI of SerpWatch. It is easy to use and navigate. Secondly, I love that we can manage how frequent we can see the keyword updated, for example, we can manage daily, every 3 days etc. Another part that I really like is the email notification for the updated keywords.

CONS

Sometimes it is a bit slow and I cannot add keywords. Sometimes the ranking is not accurate, but it is really rare.

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2021

Solid serp software at a solid price

Overall not bad and for keyword tracking pretty good value for the plan.

PROS

Clean and simple UI/UX and easy to set up plus implement.

CONS

Lack of backlink building and other SEO features most other SAAS provide with their service.

Showing 1 - 17 of 17 Reviews