I have tried many social media management tools over the years, however Sked has remained the best platform I have used. I appreciate that it is Australian-owned and they are constantly innovating for new ways to enhance their offering. I very rarely have hick-ups with the auto-posting feature, it's much more like once in a blue moon, where as other platforms I've used have been multiple times a week. Highly recommend to anyone in marketing.

As much as I love the product, the price is very expensive. This definitely reflects in the quality - it's a superior platform. However, when managing multiple social profiles in particular, the cost really adds up.

I would say my overall experience has been very positive and I don't have much to

The scheduling and auto posts as well as the ability to preview the scheduled instagram feed.

That the stories and reels aren't auto post. I understand why but it would be great to still be actively posting while not at work. It would be great if the 'create post' button opened the same as create bulk post when uploading a post as it is alot easier to use the bulk post section, I never use the create post button.

Those times it worked, SKED was wonderful, but the serious problems found with this app completely erase any merit. Besides, no one should ever do business with a company unethical enough to cancel a customer's account simply for complaining about the product.

The overall functions provide great flexibility other programs don't for the value. At the beginning, when one is trying to decide about SKED, the help from the staff was wonderful.

One cannot trust Sked at all to schedule your Instagram posts at the time assigned. Too many of my posts got posted 30-35 minutes late. As if this wasn't bad enough, the staff is extremely sensitive to customer complaints. They came up with all types of outrageous and implausible excuses blaming me for those delays. They would never accept responsibility for being late with the posts. The last time I complained, they asserted my image contained too much metadata. When I replied by stating that whomever came up with that analysis was simply lying because my image was scanned and contained zero metadata, they didn't hesitate to cancel my account immediately. They did not even give me enough time to copy my favorite hashtags. HOW UNETHICAL IS THAT? PLEASE, don't be fool by their initial friendly demeanor. If you run into a problem and have to complain, the staff will simply try to place the blame on you.

Overall, it's a great experience with SkedSocial because it's a great balance of being budget-friendly and having all the features I need.

What I love about SkedSocial is that they are always consistently improving their software and always get feedback from their users. There are a lot of features on there (automated posting, automated story posting user tags, alt tags, location tags, etc.) that beat out other competitors because I always want to find ways to make it easier for my contractors and clients to work with social media.

There are times when it can get a little clunky and glitchy but usually, the issue resolves if I reach out to customer service or if there's a new software update. Because it is so focused on Instagram and Facebook, I feel that SkedSocial lacks the most in other social media platforms. We do get a lot of clients with social media accounts on LinkedIn, Twitter, and YouTube but it's difficult to get a whole 360-view on how well their entire social media strategy is doing without that data. I do wish there was a whole calendar view of the social media calendar that clients can take a look in addition to seeing all the posts one-by-one.

Since we began doing social media management nearly 3 years ago, we have consistently relied on Sked. Needless to say, they have done (and continue to do) a wonderful job developing a product that addresses all of our needs from content scheduling to getting our client's approval. We have tried other products in the market, but collaboration and multi-account management has not been as easy as it has been with Sked. I highly recommend.

It would be great if the collaboration tool for approvals had multiple client views. Scheduling can also sometimes be ridgid-- it'd be great to have a space to curate a grid beautifully without the rigor of having to update the post times, etc. Also, it'd be wonderful if we could further customize reports, especially for sharing with clients.