It's not only super-easy to use, but when I have a problem, customer service is phenomenal. Consistently excellent. Great value.

I wish IG stories posted automatically, but it's probably out of their hands. Wish I could post to personal profile as well as business profile. Looking forward to Threads being available.

I am saving so much time now and there are so many options with posting content, such as evergreeen posts, repeating posts a certain amount of times/ alternative captions. It has just made my job as a digital marketer so much easier.

I have used Later and Hootsuite before coming across SmarterQue and it is the BEST content scheduler I have used. It is easy to plan content and there are so many other features for creating content I haven't used yet. It was the best priced for the amount of accounts I run and I love that you can customise your package.

The only fault with SmarterQue is tagging other accounts in the captions. Sometimes it doesn't work and when @ tagging account they won't pop up. This can get frustrating!

Great support - but app is cleary not done testing - they rushed to market - wait till they update their platform not a good use of yuour time currenly.

Great software with intersting features that help you scheudle posts in a more creative way - especailly the evergreen posts

Content cannot be hosted and the push to phone notifications resize your videos making them grainy and not publishable on instagram. Text is blurry, visuals are blurry - we could not use it at all.

Tl;dr: It's a fantastic piece of software if you're a time poor marketer without a dedicated social media function in your business. It will save you time and it will be worth the investment.

Okay, so this software isn't the most glamourous, fancy AI thing in the world, but it IS a fantastic example of a smart but simple solution to a problem that every single marketer experiences. The need for consistency in social posting is a fundamental of any marketing strategy these days but it's also time consuming. As a sole charge marketer I seldom have time to do the crucial parts of my job - let alone the 'should probably do that' kind of tasks like making social posts every week. It has been a massive weight off my shoulders to know that posts are in the queue and that they'll recycle when we run out. It's also a good motivator to get new content in there, because I know that it won't take me long to chuck a few new posts into each category. The posting schedule is an elegant solution as it removes one of the decisions I need to make when adding in new content - because I've already made that decision. None of the usual "oh no, I accidentally scheduled two Linkedin posts within five minutes of each other" hand wringing that I've tussled with in the past. Long story short, this product will actually save you time in the way that other schedulers say they will. Sure, there are some tradeoffs, but if you don't have a dedicated social media person at your organisation, this product WILL change your life.

There are limitations to the queue approach but the tradeoffs are generally worth it. There are some standard features that are missing and/or in development. But the roadmap and ability to vote on features goes a long way to making this feel less of an issue. The biggest dilemma is the lack of users within one account and the interface to review drafts. It just makes the approval process a little more clunky than it is in other programs I have used (like Sprout for example). That said, the amount of time I spend doing this is still less than it would take me to manually schedule the same volume of posts, so it's a net positive. Other little niggles are things like having to use the same image when editing posts for different networks - you have to change once they are drafts or in the queue to get the right ratios for each network. The Bit.ly integration and embedded UTM parameters are great - when you want a bit.ly link. There are a bunch of times that you might want a visible URL in a post (esp for Insta) and the automatic change to a bit.ly link has caused me a mild amount of frustration a few times. I include these not because they're big issues, but to be clear that it's not perfect, but that's the level of frustration I've experienced. Pretty minor in the scheme of things.

Being of mature age, it is not always easy for me to learn new software. With that being said, Smarterqueue is user-friendly and if I can set it up, ANYONE can! It initially took me about 2-3 hours which to me is not alot of time. They have so many great functions available to you especially their "evergreen" option which to me is invaluable. I have not seen that option available. It is definitely one of my most important tools in my tool box for my small business to run smoothly and efficiently.

The only negative that I will have to say about Smarterqueue is that you still cannot post on Instagram and that is very frustrating to me. Because of this I have to use Hootsuite for my Instagram posts. Believe me I would much rather deal with all of my social media posts under one roof but alas that is not the case.

It's automated, easy, fast to populate, and fun to use. Other than the (likely temporary) issue of not being able to hide invalid images, everything rocks. I love the pricing, capabilities, and trial options. For a double-length trial period, use this link: https://smarterqueue.com/?afmc=s7 and see how fast social can be.

The automation of posting schedules and ease with which new posts are created absolutely rock. I can't say enough about how streamlined everything is. It was easy to learn and is a blast to use. I love this software!

There isn't presently a way to hide or delete previously accessed images. This makes it very important to only upload images that are vetted... no spelling issues, formatting concerns, etc. within the pictures! It would be wonderful if we could personally delete or hide images so that only Evergreen images display in the image search. This way, if we have an image that has been updated, we don't accidentally choose the old one. For now, my suggestion is to 1) be very discerning about which images are used or simply clicked on, and 2) only upload content after vetting.

Great!

I love the ability to reschedule evergreen content, the emoji chart and being able to make variations of a post within the same webpage

Still waiting on the Instagram video feature, but hopefully it will be ready soon.

Very positive. When I have had issues, the company has gone out of its way to help me address them. I heavily rely on this product in marketing my content on all my social media platforms and would be lost without it.

That I can schedule across all my social media platforms saves to much time and helps me ensure that my strategy is cohesive amongst all platforms. ALSO...customer service is fantastic!

I know the software is relatively new, and they are making tweaks constantly.

There customer service was very responsive when I got stuck and had questions. They also were human and receptive to my feedback about my unhappiness with accessibility features. In both interactions, I felt supported as a user and taken seriously as a customer.

I love the ease of creating categories of posts, specifying which channels they broadcast to and when and then letting the system take care of the rest. This app streamlines my whole social media workflow making it simple to fill my queue throughout the week - both organically and for planned campaigns.

As many have requested, the app doesn't yet support accessibility features in posting like alt-text for images or first comment on twitter to allow users to put captions there.

In general, I like this tool. For the small price, it offers the essential features to run social media channels efficiently. Even the free version covers basic needs. The support team is constructive and responds quickly. The only downside is the lack of a content planner/editorial calendar. Such a calendar would ideally round off the package.

The tool is easy to use. Ideal for self-employed, non-profit / small organisations, clubs and small businesses that want to have a professional social media management despite a small budget. Even in the free version, the most important and basic features are available. I also like the feature "Recycling" which allows to automatically re-publish a certain post during a certain period of time. Ideal to run special campaigns.

Each post must be assigned to a category. This category then defines the schedule. For certain industries this may be a helpful feature. However, I do not understand why assigning a category is mandatory. I would appreciate this feature to be optional.

A very good tool for social media marketers.

This feauture is easy to use ... and if i have questions or issues they're quickly solved by the support team. I am very pleased to use it for all my social media.

Sometimes there's something not that clear ... but with the help of the support team they're solved very fast. Only upload for animated posts would nice to have (especially for facebook and instagram) One way the engagement communication (inbox) part is not really clear to me ... or is it because i still have the "wrong" plan

I manage all of our social platforms with SmarterQueue. As a small business owner, it saves me time and makes our marketing much more professional.

I have been using SmarterQueue since it was in Beta. I tried other bigger rivals and they just didn't compare to SmarterQueue for ease of use and features.

There are no features that I am looking for

I've had great experience with customer support. Overall, I just love SmarterQueue and I don't know how I'd get by without it :-)

I love the inbox, where I can check my social messages from Facebook and Twitter in the one place. It's so easy to ad my own posts and links, and to find, curate and share other creator's content that aligns with mine. I can also shuffle the queue. I love it :-)

There's actually nothing that I don't like about SmarterQueue.

This app offers easy integration with social media platforms and offers the added option to multi-post evergreen blog posts and inspirational messages.

I supposed a chat feature would be good for when I have issues with the app.

SmarterQueue is a fantastic tool and I'm so glad I found it. Their customer service is quick and helpful. Highly recommend.

SmarterQueue allows me to set up my social media posts in different categories and then automatically re-queues them when all the posts have been used—a perfect option for "evergreen" social media posts, so I don't have to constantly rebuild the wheel. Smarterqueue posts directly onto my social media of choice based on a weekly schedule I set up and can change at any time. My only job is keeping the coffers filled with content that I find or build myself. But I can do that as I have time. Smarterqueue has tools to help find content, but I haven't utilized that feature yet. I love that Smarterqueue allows me to see by week or month all posts I have scheduled. With one quick glance (because thumbnails of the upcoming posts are included in their weekly & monthly views) I can see if any of my scheduled post are problematic and then change them.

I would love for there to be an option beyond just the weekly posting plan. For example, once-a-month or special days. (ie, if I know that on the first day of every month I want to post about my "book of the month" it would be nice to be able to set that up through SmarterQueue. Or if I know I want to make posts on holidays or anniversary dates, it would be nice to be able to set that up ahead of time also) Similarly, the ability to pause certain dates from the regular queue. Provide the option that the regular queue posts are paused when the above once-a-month or special dates posts are posting.

This is the one piece of software that I will absolutely not give up. It is essential to managing my social media pages in a consistent way that doesn't take much time so I can focus my time on actually running my business. I know I'm not even using it to its fullest extent (e.g., I don't have seasonal plans set up and I'm not using the Canva connection although I also have a Canva account) but I can't imagine running my business without it.

I have two business Facebook accounts, a Twitter account, and an Instagram account. I HATED running my social media pages and found it to be time-consuming and tedious. SQ makes it so much easier... I can schedule an entire week's worth of posts on all four pages in less than an hour.

A few features I wish it had: • Branding on Facebook • Finding business tags on Twitter and Instagram (easy to do on Facebook, but not the others) • Better hashtag search • Direct share of Facebook posts in the find stuff to share section... it shares the image and text but not as if I share the post directly from Facebook. Occasionally one of my Facebook posts fails but this may be a Facebook issue, not a SQ issue. I get an immediate email notification; it would be helpful if I got an app notification too.

I've built my company's LinkedIn following to over 6500 in the four years we've used SQ, which might not sound like much, but we're a niche manufacturer. None of our competitors comes close to our following on all platforms.

I chose SQ for the ability to recycle posts and craft a theme-oriented posting schedule across multiple channels. At the time, their only competitor with similar features was more than twice the cost. Since then, SQ has added many features to make it the best tool for social media managers, while keeping their price-point low. I recommend SQ to everyone, especially small business owners who want a consistent socmed presence but don't have time to waste.

My only wish is for a more fully featured mobile app.

I can spend a day entering social media posts for the following month, and know that everything will automatically be posted for me and I won't have to think about it again. I recently had a problem where portrait-oriented photos were rotating sideways and reported it to customer service who spent a few days looking at it, and came back to me to say they couldn't figure out why it was happening. I figured that was the end of that and I just had to put up with it. However a few weeks later I received an update saying they'd updated the software with a patch that solves the problem and asking me to test it out for them. All is working perfectly again and I'm really grateful to the team for persisting with my issue rather than brushing it off.

I really like the user interface, it's a nice clean layout and features are easy to use. My fave feature is the ability to recycle evergreen content so that I'm not constantly under pressure to fill my queue, and new followers will get to see good previous content.

Can't think of anything I don't like about SmarterQueue. It has all I need for now.

They have me for LIFE! Grateful to have found them!

I shopped around before settling on SmarterQueue and I can sincerely say that I KNOW(!) I made the right choice. They made me feel like family! They remembered my name and never delayed in getting back to me. They used technology effectively - in real time - to train me on how to overcome my technical questions. I love the service they provide. You can't ask for more capability for the price. Amazing!

I struggle with the TIME I need to customize my thread for each of my social media platforms. But that is a ME problem, and not anything SmarterQueue could prevent. I'm a perfectionist. They teed it up for me! They've done as well as anyone could!

SmarterQueue has made my life so much easier when it comes to social media management for a range of clients.

The price is affordable for managing multiple social media accounts for multiple clients.

I would like to have Alignable be one of the platforms that is managed.

SmarterQueue is intuitive and easy to use. The categorised posts in the posting plan are easy to move around, and being able to see my Instagram feed in advance means I can align our posts correctly. The feature to recycle posts and vary media is great for queuing up posts for the week with some of our consistent content. The analytics are easy to view, and are great for informing our future posting.

I would like to be able to create a varied post on multiple platforms without the software forcing me to put a hyperlink in the Instagram caption (if there is one on other platforms). Instagram has never been able to have hyperlinks in caption! But it is not too hard to just edit the caption once it has posted. I would also like the Instagram preview grid to show evergreen/varied media posts past the first edition.

It’s the best all-round social media scheduler I’ve tried so far!

I like using the categories and Find Content features. This makes it really easy to spread out different types of content throughout time.

I would’ve liked there to be a media library where you can store images to use later or use again. It’s also not so easy to work with video.

I love smarter Queue for all the reasons stated above ,but most of all it makes planning simple & fun!

SmarterQueue is easy to use & I have found it very helpful for my business. It helps me organise social media posts and plan ahead. I would not hesitate to strongly recommend this for anyone with a small business who wants to reach out & shout out about their products.

There is nothing I have every found that I do not like about SmarterQueue because it is easy & straight forward to use and makes planning simple & fun!

What started as a trial has turned into a must have product.

I like the ability to schedule multiple posts with a variety of different content across multiple accounts.

The IG integration could be easier, I’d like to be able to post similar to with twitter and LinkedIn

Overall I have found this product to be quite useful. I’m not sure I would subscribe at the current price of $16.99 per month, as I do believe that is a bit high. But it’s a decent product. Support is very good. A very kind person called [SENSITIVE CONTENT HIDDEN] was very helpful and seemed to have a very kind nature.

I used the scheduling feature the most. I queued about four posts every morning to be posted throughout the day. This was quite easy to setup. I could select when I wanted it posted.

Some things were confusing. When I post manually I quite often put multiple photos, showing the different stages of a particular recipe in my case. For some reason this was not allowed or possible? There was also no way to add extra comments after the initial posting. So with the limit on allowed number of characters on instagram this soon runs out. There’s no way to post this as a comment as far as I can see.