SmartSign2go Software

4.84 / 5 (31)

About SmartSign2go


SmartSign2go is a digital signage solution for small businesses. It allows users to display content on TV screens including videos, photos, text, website snippets, weather, information tickers and more. The Sign Player can run on TVs with an HDMI port and can be controlled from anywhere with a computer or tablet.

SmartSign2go converts TV screens into advertising boards that can be used for in-store marketing, advertising and communication. SmartSign2go provides a player that includes both a mini computer and a design creator. The solution helps users increase social media presence with live updates and drive awareness and sales of displayed products and events

SmartSign2go also allows users to design their signage independently, or they can start from pre-built templates using drag and drop widgets. It also comes with a variety of apps including YouTube, Google Maps, RSS feeds, Facebook, Twitter, Instagram, Yammer and more. Pricing is per month per player.



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Supported Operating System(s):

Linux, Web browser (OS agnostic)

31 Reviews of SmartSign2go

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(26)

4 stars

(5)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 31 reviews

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December 2016

CARL from GKM/CARDSMART

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Owner of the business and we are retail store

When I first started looking into this type of display signage it was quite confusing. Some of the companies you needed to subscribe to the parameters. This was at a much higher cost of the product which made it less cost-effective. If you have multiple locations it created much more cost to run from a central location. I somehow found a site that listed many many companies of this type with explanations as to what they do and how they function. This enabled me to reduce the number to look at to about five. I then open all the websites for the various companies and tried them. I was also looking for a company with a reasonable amount of support at a very reasonable price. I am pretty much a novice at this stuff some of the more complicated than I wanted some offered support that seemed difficult to use or get a hold of them. So then I narrowed it down to the final two and called the companies to speak to their people and customer support. When I contacted smartsign2go I was lucky I thought and got the owner Derry. We spoke for quite a while even had me dial in and created a webinar and showed me how to use it. My daughter is involved in this business we have three locations and he did the same my daughter who does most of the work on the signs. We are able to remotely control all the locations from whichever location we happen to be at and can also run different signage at different locations. This means one store has a product the others don't we can feature that on the individual signs. We use the signs behind the register so while the customer checking out they can watch it. I'm sure we will expand on the use of these signs. I can't say enough about the representative he is very responsive and helpful in arriving at a financial solution to benefit small mom and pop operations. The upfront cost per location is very reasonable you can size the TV to fit your space. I bought three relatively inexpensive flat screen TVs 32 inches that is my only regret is that I didn't go like 48 to 50 inches. No matter what anybody decides they can make a work within your price range if you are a reasonable. You will not be disappointed!!!

Response from SmartSign2go of SmartSign LLC

Replied December 2016

Thanks for the great review, Carl! It's been a pleasure working with you and Gina. Happy Holidays

December 2016

Sean from NCW Elementary School

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Perfect communication solution!

SmartSign2go has revolutionized our display panel communication when you walk into our school. What was once an outdated, eye sore that was clunky to use is now updated via the web, by multiple users, with easy to use templates If you are looking to improve the effectiveness of communication you should start with SmartSign2go.

Pros

Easy to use templates.
Access via the web.
Connection to social media - one post and it is on the web and our panels.

Cons

Sometimes I have to reset the boxes - not really a big issue at all, though.

Response from SmartSign2go of SmartSign LLC

Replied December 2016

Thank you for the nice review, Sean! We are thrilled that you chose our solution for your school. If you ever need us to reboot the players for you we can do that from here through the Google back end. If it's happening with any regularity we can address the source of any issues. The need for a reboot is usually caused by a setting that can be adjusted. Just e-mail us or give us a ring. Thanks again!

March 2018

Uchenna from Y of Central Maryland

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Five Star Support

Extremely flexible messaging system at extremely low cost. accessible from any mobile device to make changes.

Pros

When our VP of IT and our Administrators took a look at the system they were blown away at the quality of the display and the ease of use at the user level. Thus far all tech issues have been resolved with a simple call to Derry the CEO, hands on customer service and support. We just added three more displays to our system and we are using them more creatively than we thought was even possible. Thank you for an excellent product I am glad that we found your service.

Cons

As with any wifi based system, one should create a separate secure wifi band so as not to compete with the "free wifi. (just a tip! not a "con")

May 2017

Robert from Denver Public Library

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2017

Pretty good

Pros

Photos can be uploaded and shown. It works pretty good on modern flat screen tv's. We are custodial at the library and it works well relaying information all through the day.

Cons

Updating content takes a little time after saving. One of the cons is a limited amount of characters in the text screen.

Response from SmartSign2go of SmartSign LLC

Replied May 2017

Thanks for your review, Robert! Are you finding that it takes longer than the 60 seconds for updates to appear on-screen? If so we can look into that for you. As for the comment about limited amount of text characters, there is no limitation to that short of what you can cram into a full screen which is a huge amount, especially at small font. Also keep in mind that you can expand the area where the text is actually typed in by dragging the corner down to reveal more! Thanks again.

December 2016

Chris from Gold's Gyms of the Wenatchee Valley

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

There Is Nobody Better!

SmartSign2go really brings the innovation of a Tier 1 technology company, and combines that with world class customer service. Their solutions are incredibly easy to acquire and set up, easy to use and maintain, and constantly give us new and exciting ways to inform and engage with our members. Combining that with their amazing customer service and expertise gives you a great recipe for success! I would recommend SmartSign2Go for any business in any industry.

Pros

Incredibly easy to use, attractive formatting, and an incredible support team

Response from SmartSign2go of SmartSign LLC

Replied December 2016

Thanks Chris! We are thrilled to be a part of the systems at Gold's. :)

August 2018

Rudy from Navajo Arts and Crafts Enterprise

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Smart Sign To Go review

We have used Smart Sign to Go for digital advertising. As a small to medium sized business, we needed a service that allowed deployment on a larger scale. So far we have seven players! When we needed an extra player...ordering a new player was easy and shipped right away and set up was a breeze. The Smart Sign player and service price was lower compared to competitors

Pros

We liked the customer service, software/hardware functionality, ease of use, and easy installation.

Cons

Nothing yet...Smart Sign To Go has met every need we have had!

Response from SmartSign2go of SmartSign LLC

Replied August 2018

Thanks for the great review, Rudy! It's a pleasure working with you.

December 2016

Millissa from The Works Family Health and Fitness Center

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2016

Love our SmartSign2go

We were able to transition to the world of using digital signage fairly seamlessly in our health club. We currently use 2 systems and are happy with how easy it is to use. LOVE the support we've had whenever we've lost our way! Thanks!

Pros

Able to use any jpgs, use of preview is spot on, support is great!

Cons

Scheduling one slide (so that it can expire when we need it to) would be great without having to create a new playlist.

Response from SmartSign2go of SmartSign LLC

Replied December 2016

Thanks for the great review, Millissa! Actually, it is quite easy to schedule playback of individual slides. All you do is click on the slide (page) in the playlist and choose the scheduling option! Hope this helps you enjoy our system even more. We will also have support for more file types as we go along. You can resize a photo easily in the editor, but it is true that cropping the photo isn't yet supported.

January 2018

Sara from Soules Management, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Their customer service was very professional, prompt & efficient.

Quick media advertising to our store, quality videos, photos, and able to cover last minute advertising on our products.

Pros

We purchased the SmartSign2go for our automotive business and I like having the option to design the media that we are showing at the store from our office. Also, it's user-friendly, and the staff is very helpful, prompt and professional. I would recommend this for any business model.

Cons

Nothing so far. We have been very happy to use this software from our home office and it works very well at our automotive store at almost a live feed pace. I need help using the software at first and the representative helped us set up, walked me through the program and answered each and every question I've had so far with professionalism and promptness.

Response from SmartSign2go of SmartSign LLC

Replied January 2018

Thanks for the detailed review, Sara! We are honored to have you with us. :)

March 2019

William from Pineville License Office

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2019

Great Program for the money!

SmartSign2Go has simplified digital signage so practically anyone can use it!

Pros

The ease of use is fabulous! All features are easy to manipulate and transfer within the program and to the receiver.

Cons

Not able to email to others for approval of pages, etc.

September 2016

Sean from Elementary School

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2016

Ease, Eye Catching, and Customizable

EasySign2go just revolutionized our communication experience at our elementary school. With two 55" flat panels in our front entrance we are able to post necessary information that is customized and done with ease. The apps included are as easy as "drag and drop" on to your screen. You do not need a tech degree to run this product!

Pros

- Ease of use
-Accessibility from any device and multiple users
- Customizable templates make quick work in producing new screens
- Ticker at the bottom of the screen allows to put our disclaimers in an easy way
- Apps like time, facebook, etc. are nice additions to the screen
- When you update your Twitter, Facebook, or other social media sites it automatically updates your pages on SmartSign2go

Cons

NONE!

Response from SmartSign2go of SmartSign LLC

Replied September 2016

Thanks for the great review, Sean! It was awesome to see your school's entryway bulletin boards upgrade to digital and to see the kids and parents watching the new displays. :)

September 2017

Alejandro from El Taco Shop

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Best thing ever!!! I like how simple it is.

Custom design options at its best. Never know it was this simple I love how good it looks on my Tv's

Pros

Easy to use friendly staff always ready to help. Not expensive at all. My partners are surprised with this item. Thanks

Cons

I don't have one so far so good. I have not run out of options with this software and every time I loss it it takes one call and am back in track. Last time I call it was busy I didn't not left a massage and she still call me back and help me with my problem fast.

Response from SmartSign2go of SmartSign LLC

Replied October 2017

Thanks, Alex! Your food truck menus are stunning!

May 2017

Colt from Rose Metal Systems, Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

It is great to be able to utilize illustrations to show the crew where they are going.

Quicker response time on scheduling.

Pros

Being able to quickly adjust with a click and drag. Being able to take the app mobile and view it on my smart phone.

Cons

Sometimes adding items can be difficult or not look right. The capability of cross usage of software can be difficult.

Response from SmartSign2go of SmartSign LLC

Replied May 2017

Colt, thank you for your review! We are honored to be a part of your organization. Let us know if you'd like some help in integrating your documents or other files. We are always trying to improve the software and experience so we value this feedback!

March 2018

Dave from Henry J. Sweeney Post #2 American Legion

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Excellent performance and value.

Ease of use, value, versatility and great support!

Pros

Switched to SmartSign2Go from a competing product and the difference is like night and day. As an added bonus, you can actually talk to a real person for support if necessary, in a timely manner instead of ping pong emails. Very functional and versatile.

Cons

We have no negative comments about the SmartSign2go software or the media player. Both were exactly what we were looking for.

October 2017

Deanna from Norfork Elementary School

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Easy to install and pretty easy to use. Excellent customer support

Pros

I like the ease of setup, internet based and great customer support to help you get started.
Pretty simple to manage and work in the system.

Cons

I am not able to use my downloaded music for the sign. Unless I am unaware of another way, music must be in the form of a video to use, which is a little disappointing.

Response from SmartSign2go of SmartSign LLC

Replied October 2017

Thanks for the review, Deanna! You actually CAN use your own music in the signage software. I will reach out to you separately to help you with that!

December 2016

Cara from RMHC MVR

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2016

Great for Simple Needs

This product works well to present the information we need to, in a visibly attractive format. It's customizable, user-friendly, and represents our organization well!

Pros

Customizable and intuitive

Cons

Limited formats

Response from SmartSign2go of SmartSign LLC

Replied December 2016

Cara! Thanks for the great review. We are happy to help your organization look its best! We would love to learn more about what you mean about formats. We are always looking for ways to improve the system. Please drop us an e-mail or give us a ring and if we can't already do what you need then we will put it on the to do list! Thanks again.

July 2017

Marty from Brewminatti

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

We've been using this product / service for about a month, replacing another system. This is much ea

Pros

Ease of set-up, well-written material support and good customer support. No significant lag time between changes in software to changes to display.

Cons

Not sure yet - still learning intricacies of software. Nothing glaring at this point. I would like to see a grid that lays-over menu design to help line up elements...but have found work-around for now

Response from SmartSign2go of SmartSign LLC

Replied July 2017

Thanks for the great review, Marty! We are thrilled to be a part of your business. :)

May 2017

mary from D'Olivo

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2017

Customer support is very responsive. Program runs great and is appealing to viewer.

Great visual in-store marketing!

Pros

I have more to learn about the functionality but I am very impressed with the customer support. Even with my limited knowledge, I am able to have a beautiful slide show display and I can control the length of playing time for each slide.

Cons

The tutorials are a bit awkward at times but I probably need more time with them. Overall I am pleased with what the software offers at this time.

Response from SmartSign2go of SmartSign LLC

Replied May 2017

Thanks for the review, Mary! We love having you guys with us. We will be replacing those tutorial videos shortly with new ones that are shorter because they are a bit lengthy although some people appreciate the detail. :) Thanks again!

March 2018

Lisa from Sidekicks Bookbar

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Very positive

Pros

This electronic sign makes such a difference in the professional look of my shop. It is so easy to use and the company is very responsive to questions.

Cons

I don't have any issues with this product. It has been a breeze. The smart signs 2 go company was very helpful and capability of what the system can do is amazing!

Response from SmartSign2go of SmartSign LLC

Replied March 2018

Thanks for the nice review, Lisa. You have a pretty cool business there in Wyoming. :-)

December 2015

Ben from Cordillera Metro District

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

December 2015

Most user friendly content with quality design and apps

I've been searching all over the web for digital signage that is user friendly, cost effective, and provides weather, RSS feed, video capabilities, and remote site management (cloud based). After many days, weeks even, of searching for digital signage that fits this criteria, I came across SmartSign2go. My search is over. The content management is very intuitive and capable of everything our organization needs, and then some. We have three displays in various locations that we can manage from one area. We can use similar content to display on each tv screen or we can use separate content. The customer service and knowledge behind their product is what everyone desires. They willingly accept feedback to make their product better, more efficient, and user friendly. Need I say more?

March 2018

Dan from St. Joseph Congregation

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Fast, efficient, great service!

Web Based integration

Pros

Fast, efficient, great service! Easy to use, set up, and works great with any display with HDMI! WiFi is easy to use works great with any display though HDMI.

Cons

The software is web based and very easy to log into. We are looking forward to more pre-made templates in the future.

Response from SmartSign2go of SmartSign LLC

Replied March 2018

Thanks for the nice review, Dan! It's been a pleasure working with you. :-)