SMTP2GO
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Most Helpful Reviews for SMTP2GO
1 - 5 of 158 Reviews
Luis
Verified reviewer
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
The only company that would provide the service we need
We have spikes in our emailing that most other providers could not accept. As a school we send out regular reports to parents and these have always been sent by one user as fast as the system could produce them. We may have 2,000 emails going out from the server at regular intervals very quickly and no other smtp service would accept this as it looked like spam to them.
PROSWhat we need was a service that would not impose limits on emails per user or per hour. With SMTP2go we simply set a monthly maximum for the whole school.
CONSMy only complaint, and I'm told it may be addressed in future, is that I cannot set a common footer for every user. The footers have to be set individually for each user, which is a chore when the footer has to be changed.
Ihab
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Excellent and reliable Email delivery service
Due to the bad reputation of our public IP addresses at our ISP, there were times where we couldn't send 20 emails per day as our IPs were blacklisted by all known antispam providers. we had no choice but to rely on a smart-host like SMTP2Go. we tried similar competitors but this by far was the best.
PROSif your business relies on emails and If you are looking to enhance your email delivery and not worry about sending failures, SMTP2GO is your best choice. theirs servers are whitelisted at any Antispam service, your Email wont get bounced unless you have a typo mistake. They also provide you with brilliant reports to track every single email. support team are very helpful. several packages are available for everyone and you always upgrade/downgrade if you wish
CONSI never had any problems so far. except for one time when we had a few infected users sending bulk emails to invalid recipients and got us blocked. it will a bit tough to handle with the support team cause they were too strict to unblock us but to be honest they had a valid reason as our problem could have affected the other members and therefore their business. otherwise, we are happy with what have!
Reasons for switching to SMTP2GO
We had a few problems with Sendgrid, some emails were bounced for no reason and the logs didn't show enough information. Support team are always busy, and they were not suitable to our business.
Vendor Response
Hi Ihab, Thank you for the review! So happy you are with us! We are elated to hear that you were able to work through the infected users! Our support team is ready to help! Happy emailing! :)
Replied October 2020
Roy
Management Consulting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2020
It no longer works as it used to.
See above. I would be delighted to talk with somebody at SMPT2GO if they can spare 5 minutes. My number is [SENSITIVE CONTENT HIDDEN] and I am based in France.
PROSA geek receommended SMPT2GO to resolve a problem caused by MS-Outlook. Microsoft does not want to know about this problem, much less deal with in.
CONSFor the past several weeks the problem has once again become acute. SMTP2GO is no longer effective. I have no idea why this is so. Neither does my geek.
Vendor Response
Hi! We'd be happy to chat. You can message us and we'll call if you like (your phone number was hidden). We even have a French speaker on staff. :)
Replied September 2020
Craig
Verified reviewer
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
SMTP2GO The SMTP server you want, without the headache.
The service has been rock solid, so there is really nothing to report about in general other than a great, stable, and reliable service. However, their support is AMAZING! They have gone to great lengths to support even non paid customers. And I think that is fantastic!
PROSSMTP2GO will give you all of the features you want, with none of the failings you'd normally expect. You can authorize, secure, and lockdown accounts, change passwords easily on all the accounts setup for smtp auth. Filtering, and setup is simple, along with all of the tracking data they give you for devices sending, or having trouble sending is excellent.
CONSHP printers suck, and should burn a firey death. There is nothing wrong with SMTP2GO however, HP decided that they wanted to make life challenging for ANYONE supporting printers... Don't buy HP. One possibly flaw is the low price, though they have been around for a long time, low fees can lead to less development, however they have not dropped the ball from what I can see.
Reasons for switching to SMTP2GO
Because some of the auth requirements of O365 can be cumbersome so we switched as it is simpler, and easily tracked with SMTP2Go.
Vendor Response
Hi Craig, Thank you so much for writing us such an awesome review!! We love that you are so happy, especially with our support team. They rock!! :) Let us know anytime if you have any questions. Happy emailing!
Replied July 2022
James
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
A simply solution to sending as many emails as you want. Side step ISP email limitations.
Overcoming ISP email monthly and daily limitations at a modest cost. Not more I can say to that is there?
PROSNo limits on the number of emails you can send from your email client. Overcomes the email limitations of many ISPs. Good metrics and support if there are issue with blacklisting. They are strict that only opt-in listsare used and that there are clear opt-out instructions.
CONSNothing. It does what it says on the tin. Sometimes there can be issues with blacklisting, but support always are responsive and help fix the issue quickly.