About SMTP2GO

SMTP2GO is a cloud-based email delivery platform that helps deliver and track emails. Its features include ticket support, live chat, setup assistance, feedback loops, blacklist monitoring, spamtrap detection, real-time analytics, weekly summaries and bounce/spam tracking.

SMTP2GO provides visual reports, which help users to understand real-time responses of emails sent from user infrastructure. The solution helps users' emails stay away from blacklists and spam folders and notifies them whenever it detects any problem in account such as an increase in bounce rate. Additionally, it also avoids arbitrary throttling with the help of ISP or website SMTP services.

SMTP2GO helps deal with blacklist monitoring, reverse DNS, D...


Read More

Supported Operating System(s):

19 Reviews of SMTP2GO

Average User Ratings

Overall

/ 5 stars

Ratings Snapshot

5 stars

(0)

0

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 19 of 19 results

Do you use this product?Write a review

January 2019

User Profile Picture

Steve from Proximity Solutions UK Limited

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

Powerful SMTP services without the headache!

Pros

SMTP2GO gave us a simple solution to enable web applications hosted within our own network, so send emails from .NET pages easily. It removed the overheads in setting up and maintaining local email services, plus allowed us to keep our own server IP's away from blacklists - especially useful when providing shared hosting space to many different customers! The web dashboard for SMTP2GO provides simple configuration and online reporting and usgae stats, plus provdes simple logging of mails, deliveries and failures.

Cons

TBH, nothing - it just works! SMTP2GO provide fast reliabel support and there is a wealth of information online to get you sorted, IF you get issues.

September 2020

Ihab from GUC

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Excellent and reliable Email delivery service

Due to the bad reputation of our public IP addresses at our ISP, there were times where we couldn't send 20 emails per day as our IPs were blacklisted by all known antispam providers. we had no choice but to rely on a smart-host like SMTP2Go. we tried similar competitors but this by far was the best.

Pros

if your business relies on emails and If you are looking to enhance your email delivery and not worry about sending failures, SMTP2GO is your best choice. theirs servers are whitelisted at any Antispam service, your Email wont get bounced unless you have a typo mistake. They also provide you with brilliant reports to track every single email. support team are very helpful. several packages are available for everyone and you always upgrade/downgrade if you wish

Cons

I never had any problems so far. except for one time when we had a few infected users sending bulk emails to invalid recipients and got us blocked. it will a bit tough to handle with the support team cause they were too strict to unblock us but to be honest they had a valid reason as our problem could have affected the other members and therefore their business. otherwise, we are happy with what have!

Reasons for Switching to SMTP2GO

We had a few problems with Sendgrid, some emails were bounced for no reason and the logs didn't show enough information. Support team are always busy, and they were not suitable to our business.

Response from SMTP2GO

Replied October 2020

Hi Ihab, Thank you for the review! So happy you are with us! We are elated to hear that you were able to work through the infected users! Our support team is ready to help! Happy emailing! :)

April 2021

John from iTSN

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Love it - just makes life simple as an MSP

Pros

I don't use alot of the features - I use it for setting up all my Multi Function Devices at customers site - with IP authentication makes scan to email setups super simple. No more hassleing with getting the ISP of choice SMTP server to talk. Enter smtp to go and walk away. LOVE IT. Also make life simple for IMAP/POP mail users to send from everywhere - Yes this can be setup - but SMTP2GO just makes it easier - and then I am off to the next job. When I have needed support - customer email going wild (spammy virus) support was awesome!

Cons

Well if it was completely free that is always better... But life doesn't work that way

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

April 2019

It works-ish

Pros

Provides SMTP on the go which is great for temporary email solutions

Cons

Had a couple of tests with this to ensure it works via temporary email addresses. Account got blocked. Other than that, its great.

Response from SMTP2GO

Replied May 2019

Accounts are blocked if they do not meet the Terms of Service agreement, as is the case in this incident.

February 2021

Bernd from NetSol Co., Ltd.

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Best SMTP Provider

We are an IT Service Provider and are using SMTP2GO for many of our clients. Mostly to send out emails on the local Mail Server but also for any custom build software which needs email sending functionality. SMTP2GO has proven to be rock solid. In all he years, we have never looked anywhere else. And if there is an issue such as a bad IP, their support is super fast and always got the issue sorted on first try.

Pros

It's extremely simple to get started, the software is straight forward and offers all the features we need.

Cons

I didn't find any cons for this software.

Reasons for Choosing SMTP2GO

SMTP2GO had the best overall packages and was so easy to use. And my questions got almost installed answered.

Response from SMTP2GO

Replied February 2021

Hi Bernd, Thank you so much for your review. We really appreciate it! If you ever have any questions, you know where to reach us. :) Happy emailing!

December 2020

Panos from Inertia Sound Systems

Company Size: 2-10 employees

Industry: Computer Software

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

December 2020

Lifesaver

Pros

It just works. It's good being fancy and all, but in the end, it's the product that matters. Simple layout, no dynamic loading. Clean sections. I love it.

Cons

No real downside to their services. If I had to, I would change the following: The overall style of the app, make it feel more modern. Support light/dark mode. Just to make it simpler on late night debugging. The logo feels a little outdated. The landing page could use a breath of fresh air.

Reasons for Switching to SMTP2GO

The support was kind, but in the end not helpful. The company was stuck with tons of undelivered emails in Black Friday weekend. Hell. SMTP2GO worked 100% no missed deliveries, no nothing.

Response from SMTP2GO

Replied December 2020

Hi Panos, Thank you for the review! We are so happy that you are with us. We love your suggestions as well! Reach out if you have any questions. Happy emailing! :)

September 2020

Steve from Bury St Edmunds Chess Club

Company Size: 2-10 employees

Industry: Recreational Facilities and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

September 2020

Easy Integration with WordPress - It Just Works

What I like about SMTP2GO is that it was easy to get started and it just works. I searched pretty hard to find the features I wanted on a free service, and while they weren't the only organisation that fitted the bill, the others wanted me to jump through hoops to sign up. By the time I'd jumped through them, I'd already implemented SMTP2GO. We may move away at some point, but on our current level of usage the benefits of doing so would be marginal and we'd obviously have some set up and testing work to do.

Pros

SMTP2GO was amazingly easy to implement. Signing up was free, I was happy with the level of service available on the free tier and connecting it to WordPress couldn't have been simpler as they maintain a plugin to make sure all email calls go via their service. We currently combine SMTP2GO with the WeMail plugin for sending mailshots to our members, and the combination works nicely.

Cons

The usage limits on the free tier aren't especially generous, and to stay within them when sending mail shots we have to allow the messages to send over an hour or so, which means "last minute" emails aren't an option for us. Not a big deal as we'd prefer to avoid last minute emails in any case, and now we have an extra reason to do so!

Reasons for Choosing SMTP2GO

The free tier gave sufficient level of service and it was very easy to implement.

Response from SMTP2GO

Replied September 2020

Hi Steve, Thank you for the great review! We are so glad you are with us! If you need any assistance or have any questions, please do not hesitate to contact us.

October 2020

Mike from Kopy-Rite

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Head and Shoulders above the Competition

Used online Chat during the sales process, and then during the setup. Both experiences were great. Friendly and professional staff.

Pros

I was using SendGrid, and I cannot imagine a more awful experience. SMPT service should be transparent, and should not require any attention. SMTP2GO delivers just that. Once we registers, I have not had to spend a second thinking about SMTP service. WIth SendGrid, it was a daily worry.

Cons

I have nothing to list. It has been a solid product.

Reasons for Switching to SMTP2GO

Horrible delivery. Slow, unreliable support.

Response from SMTP2GO

Replied October 2020

Hi Mike, We are so glad you are with us! Our support staff is top notch and is available to help whenever you need it! Thanks for the awesome review and reach out to us anytime! :)

April 2021

Sergio from CPG

Company Size: 51-200 employees

Industry: Civil Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Never Looked Back after Using SMTP2GO

We host with another company and our email was being flagged as spam and never delivered. After many hours with them all they could suggest was that i upgrade my account so i did some research and found SMTP2GO and now we use them to send all our email.

Pros

Easy to Use, Friendly and helpful support staff, Never experienced downtime, never experieanced email bounces, very good email tracking.

Cons

For me there are no cons it works all the time.

Reasons for Choosing SMTP2GO

loads of good reviews and well priced packages.

Reasons for Switching to SMTP2GO

All of our mail was being flagged as spam an not delivered because Justhost's ip addresses were being blacklisted. They offered little to no solutions so i had to make another plan.

April 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

April 2021

SMTP2GO used for system and application notifications.

Pros

Very easy to use. Accepts multiple ports and simple security protocols

Cons

Mobile app for control and notifications,

Reasons for Choosing SMTP2GO

Easy to use

September 2020

Tony from Tontin

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

SMTP2GO A solution to blocked emails

I have several clients who were having their emails being rejected by various other receiving domains, by using smptgo they are now able to send emails and know that they will be received by their clients and no business will be missed.

Pros

Relatively easy to use, high mail limits, lots of help and advice. You can have several domains all linked to your account making management easier. The email log will show you any emails that are having problems. To be honest once all set up we just tend to leave it alone and just log in once a year to renew.

Cons

First time set up can be a bit daunting. Verification could be easier.

Reasons for Choosing SMTP2GO

Looked at the features and read a few reviews and it seemed to be the most appropriate for our needs.

Response from SMTP2GO

Replied September 2020

Hi Tony, We appreciate your awesome review! Let us know if you have any questions. Happy emailing!

September 2020

CESAR from ATUSA Empresariel SLU

Company Size: 201-500 employees

Industry: Building Materials

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best Solution to send a big quantity of Mails

We need this solution to send more than 800 mails instantly

Pros

Easy to use. Possibility to send a big quantity if mails and not be a spammer

Cons

For us this product is perfect and I have nothing to say against

Reasons for Choosing SMTP2GO

it was easier to implement

Response from SMTP2GO

Replied September 2020

Hi Cesar! Thank you for leaving such an amazing review! We really appreciate that! Happy emailing!

September 2020

Roy from Start-up Shop

Company Size: 1 employee

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

September 2020

It no longer works as it used to.

See above. I would be delighted to talk with somebody at SMPT2GO if they can spare 5 minutes. My number is [SENSITIVE CONTENT HIDDEN] and I am based in France.

Pros

A geek receommended SMPT2GO to resolve a problem caused by MS-Outlook. Microsoft does not want to know about this problem, much less deal with in.

Cons

For the past several weeks the problem has once again become acute. SMTP2GO is no longer effective. I have no idea why this is so. Neither does my geek.

Response from SMTP2GO

Replied September 2020

Hi! We'd be happy to chat. You can message us and we'll call if you like (your phone number was hidden). We even have a French speaker on staff. :)

January 2019

User Profile Picture

Gus from Urbit Official

Verified Reviewer

Company Size: 11-50 employees

Industry: Program Development

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

No matter what... it always delivers

My experience with SMTP2GO has been better than expected. They are reliable, great customer service, and fast delivery.

Pros

Great software, easy to configure and easy to use. Very detailed stats and outstanding deliverability. I've been using SMTP2GO for many years and never had a problem. It just works.

Cons

Can't really think of anything negative to say about them, they do what they say, and they do it good.

November 2020

Antonino from Byteworks s.r.l.

Company Size: 11-50 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Just in time service

Pros

Simply delivers mail with 100% accuracy. Usually very fast and accurate.

Cons

When a recipient is blocked, you don't get errors via smtp

Response from SMTP2GO

Replied December 2020

Hi Antonino, Thank you so much for leaving us a review. We really appreciate it! Reach out to our support team if you'd like help setting up Webhooks! You could get notified on bounces and other events! Happy emailing! :)

April 2021

Ryan from The Gateway Acadeny

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Great Service

Great Product, customer service, extremely reliable

Pros

Easy management interface, reliable uptime, simplicity of the service

Cons

Nothing so far - after nearly 3 years of use

Reasons for Switching to SMTP2GO

Our ISP SMTP will regularly black listed which caused problems sending out to various accounts

April 2021

Giulia from Interlingua Formazione srl

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Easy to use and reliable

Overall the experience has been good: we've been using the service weekly

Pros

SMTP2GO allows you to keep in touch with your Customers and Leads at the touch of a button, the delivery rate is great and the reporting allows you to constantly update you lists

Cons

I can't think of anything right now, the experience has been good

Reasons for Choosing SMTP2GO

the other supplier did not trust our lists and kept interrupting the service without advising us. There may be various reasons for a company to delay updating the lists, it is important to adive them rather than stop the service

April 2021

Caleb from Red Wire

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Excellent Software

My overall experience with SMTP2GO has been great, and their smtp server support was exactly what I was looking for, as they provide you the ability to integrate their server with your own software instead of being limited to just one system.

Pros

SMTP2GO servers are reliable and user friendly.

Cons

Backend dashboard layout could be made more simpler but even without that what they offer overall is still satisfactory.

April 2021

Mark from Helen McGuinness Aesthetics & Beauty Training International

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2021

Excellent - made a big difference to out email getting through

Very Pleased

Pros

Easy to use. Does what I need it to and give me confidence that my customers receive our emails.

Cons

None really. Has performed very well since the beginning.

Reasons for Choosing SMTP2GO

Did my research and picked SMTP2GO first off and stuck with it ever since.