I like how user-friendly it is and that it doesn't take too much time to train anybody to use. We're loving the new GMB integration and find it beneficial for our clients.

It often had problems where it would switch between dats or social media platforms. When this happens you can not just switch it over you have to start totally over and  it gets really annoying.

I feel it may be very intimidating for some. A lot of information is given on many platform through Soci and it can be confusing.

It helps that reviews are responded to so quickly. It helps us be effective at our jobs.

Takes a while to get used to it, and then some things make no sense to me, maybe to other users.

User friendly, a great tool for prospects and residents to note their experiences.

The ability to observe and evaluate the results and trends on your social media accounts and their social media calendar is amazing too.

Horrible, and disruptive in my schedule. Who has time to waste waiting on your rude and dismissive salespeople.

I love that SOCi integrates so much of our business presence online in one place. From reviews, social media, calender's and more its a one stop shop.

I like SOCI because it is easy to use and very friendly for those who aren't social media savy.

I love the ease of posting to multiple platforms, and being able to schedule them in advance.

Soci is easy to use and navigate. Easy to reply to reviews.

As a property manager of a 522 unit community i have a lot of tasks. Soci makes a great handful of my task load a lot lighter.

Everything being in one place is very nice. It makes it user friendly and easy to navigate and find exactly what you need.

It's nice being able to have all of your posts scheduled in advance and ready to go. Easy to use at a great price.

Love the ease of all our social media being in one place.

Sometimes the software is difficult to navigate.

Nice UI, easy to navigate, nice add ons like gifs, video, emojis.

I sometimes find it frustrating but that could be more of a problem with my co-op's material that is available to me.

It provides a wide range of features that make it easy to keep track of all your accounts, and the automation tools are particularly helpful. The only downside is the relatively high pricing.

It's pretty quick to learn and easy to navigate. The ability to create posts from the calendar, from your dashboard or other spots within the platform is the best part.

They really listen to what you need in SOCi to uniquely benefit you and your clients. The customer support is always helpful and responsive.

Its very confusing to use. I have attended several webinars and they are too complicated.

They always keep their ideas fresh and productive. I love how user friendly the dashboard is, and everything is always perfectly accurate.

As an all in one place solution to managing my social media, this is a good solution.

I enjoy the ease of the process in assisting with marketing and helping respond to comments in social media.

We previously didn't use a reputation management tool, but SOCi has been incredibly helpful. It's a great tool with incredible customer service.

Wish these posts just  appeared in my scheduled posts on facebook and I could edit. Not notified when there is a problem- so a week or two can go by before I realize something is wrong.

I like the stats that I can pull from the software. Being able to see our engagement spikes at a glance is awesome, really helps me decide when to post as well as what types of posts to use.

Occasionally can be tricky to find things unless you have the exact product code or if you are looking for some lifestyle shoot imagery of a particular shoe.

Our DAM houses all of the images we use in our catalogs and online. I love it's ability to organize and tag image in order to search for them with ease.

From the beginning, I have 100% loved every experience I have encountered with Widen. I absolutely love everything about your company's history and philosophy.

Finding documentation seems to be difficult. Not sure if it the actual software or if it is the manner is which our company set it up.

Ability to convert assets to other formats. Cost is based on space not users, which is helpful in a many-user environment.

It is difficult to customize fields and search for previous items could be simplified.

The DAM interface is quick and easy to use, the reporting capabilities are robust, and the security allows a lot of flexibility.

The many API's and connectors Widen offers as well as the permission roles for users. The roles works very well for our users and helps us to control and monitor the level access to specific assets.

We are able to quickly and easily share digital assets with customers, coworkers, etc. all in one spot.

Easy to Use and Cost Effective. Provides almost instant access to all of our digital assets to our internal and external customers around the globe.

I love that I can easily store all of my content in the system, then make a website like portal to share and organize my content in a neat way.

Overall, I've found Widen to be easy to use and a good option for asset management.

Made Our Commercial Archive Pretty and User Friendly.

You can find whatever you want in seconds, also you can filter as much as you need and the best thing that I love is the option to create your own collection. This function is so helpful.

Widen is a terrific tool for our global team. We are able to have 24/7 access to all our assets no matter where we are in the world.

Ease of use and good customer service. This dashboard is legit.

We are able to archive and distribute thousands of marketing assets to a global audience very efficiently and with a sufficient amount of protection and guidance about proper usage.

Hard to do advanced searching with filters—they work in kind of a frustrating way that's hard to explain succinctly.

I can easily upload assets of all types. Tagging them, filling out the metadata, and putting longform descriptions in each asset makes it really easy for people to find what they are looking for.

Great customer service and good product that makes it easy.

Widen has been a great partner to work with on our new Digital Asset Management. The implementation process is very smooth and straightforwards.

I highly recommend Widen as a source for data/asset storage for any company. The combination of ease-of-use, customer support and reasonable cost has made our choice in Widen a smart and effective.

The customer service with Widen is a big help whenever I have questions or issues.

Sometimes it gives corrupted error. I wished it could have given the corrupt error while I am uploading files.

Because of such wonderful management, you know how to treat a customer.

I know that this has to do with the upload metadata and probably is related to user error. Perhaps if there was a more automated way to add search criteria when uploading, this wouldn't be an issue.

Inability to connect to SAP (for now). Privacy features are a little confusing to understand and implement, making it harder to bring people into the system.

We no longer have to search through a messy drive to find product images, marketing materials and more.

It's works great, the API documentation is good and Widen has given excellent support on it.

US Dollar

SOCi is a cloud-based marketing solution that enables businesses to streamline processes related to campaign advertisements, online reputation, content management, customer engagement, and more. Professionals can utilize the platform to store social media content including videos, images, or messages in a centralized repository, create posts and configure workflows to improve team collaboration.


SOCi allows organizations to maintain brand listings, create a single source of truth (SSOT) through various application programming interface (API) integrations and manage localized advertising campaigns across multiple locations. Marketers can utilize the machine learning and natural language processing (NLP) - enabled chatbot to interact with website visitors. Additionally, it lets administrators gain visibility into performance metrics through analytical reports.


SOCi provides mobile applications for Android and iOS devices, which helps marketing professionals manage online reviews, track social media trends across corporate pages and receive push notifications about new reviews or assigned tasks, even from remote locations. Pricing is available on request and support is extended via live chat and other online measures.



LongDescription

Commenting/Notes

Engagement Tracking

Multi-Channel Marketing

Social Marketing

Mobile Alerts

Influencer Tracking

Email Alerts

Multi-Channel Campaigns

Customer Segmentation

Brand Tracking

Multi-Account Management

Sentiment Analysis

Review Generation

Competitive Analysis

Digital Asset Management

Configurable Alerts

Audience Targeting

Automated Publishing

Collaboration Tools

Content Library

Social Listening

Social Performance Management

ROI Tracking

Contact Management

Content Management

Review Badge Management

Social Media Monitoring

Impact Measurement

Performance Metrics

Landing Pages/Web Forms

Role-Based Permissions

Real-Time Notifications

Workflow Management

Dynamic Content

Review Monitoring

Alerts/Notifications

Reputation Management

Automated Scheduling

Conversion Tracking

Brand Guidelines

Response Management

Social Advertising

Dashboard

Ratings/Reviews

Alerts/Escalation

Customer Engagement

Reporting/Analytics

Social Sharing

Review Request

Trend Analysis

Post Scheduling

Social Promotion

Negative Feedback Management

Tagging

Keyword Filtering

Live Chat

Campaign Management

Search/Filter

For Small Businesses

For Marketing and Advertising

Personalization

Marketing Automation

Third-Party Integrations

Marketing Management

AI Writing Assistant

Social Media Integration

Reporting & Statistics

Mac OS

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

201-500

501-1000

1000+

SOCi

In Person

Live Online

Webinars

Documentation

Flexible and easy to use, Acquia DAM (Widen) helps brands manage and distribute assets across teams, tools, and channels. A highly configurable metadata schema provides powerful, business-specific search and workflow capabilities. Plus, AI-powered auto tagging makes assets instantly findable. Sync content across systems using the API or pre-built integrations with over 50 tools, from creative suites to project management. Product-based companies use Acquia DAM to build a unique 360º view of their product content. It displays product associations and cascades parent level values to variants. Quick start implementation gets you up and running in two weeks. Acquia DAM is available standalone or as part of Acquia Digital Experience Platform (DXP).

== Acquia DAM Consists of Six Apps ==
Assets - Catalog, control, and deliver rich media assets from a central source.

Entries - Create a 360º view of your product content to simplify distribution.

Insights - Track and measure assets to improve marketing efficiency.

Portals - Curate collections and create personalized brand experiences.

Templates - Create localized web-to-print collateral that’s on-brand on demand.

Workflow - Manage work in process and streamline collaboration, reviews, and approvals.

Integrations - Automate marketing workflows by connecting your tools.

File Management

Optical Character Recognition

Privacy Options

Real Time Analytics

Document Templates

Content Delivery

Cataloging/Categorization

Project Workflow

Website Analytics

Customizable Categories

User Management

Status Tracking

Multi-Channel Management

Product Catalog

Data Retention Management

Project Templates

Brand Overlay

Customizable Reports

Document Storage

Access Controls/Permissions

Data Storage Management

Activity Tracking

Data Synchronization

Storage Management

Templates

Video Management

Progress Tracking

Video Creation

Real Time Monitoring

Workflow Configuration

Task Scheduling

Active Directory Integration

SSL Security

Change Management

Master Record Management

Single Sign On

CMS Integration

Project Management

Task Planning

Approval Process Control

Rules-Based Workflow

eDiscovery

Categorization/Grouping

Multi-Campaign

Communication Management

Disaster Recovery

Document Capture

Publish Scheduling

Asset Sharing

No-Code

Calendar Management

Customizable Fields

Data Capture and Transfer

Sales Trend Analysis

eCommerce Management

File Recovery

Full Text Search

Template Management

Acquia DAM (Widen) pricing is based on a one-time implementation plus an annual subscription (€EUR and £GBP options available). For more information, visit https://www.acquia.com/products/acquia-dam/pricing-plans.

SOCi vs Acquia DAM (Widen)

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Product Demo & Screenshots

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